Job details

Mail Operations Manager

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Overview

dnata Logistics is hiring an Operations Manager at our MIA (Miami Airport location)

*401(k), Paid time off, Weekly pay, Competitive Company Benefits

Salary $55,000

dnata Logistics is the premier U.S. Postal Service THS Supplier with 6 locations nationwide providing excellence in service, safety and security through sorting and logistics of all inbound/outbound mail at our warehouses.

We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make. If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

You Will

The Mail Operations Manager is responsible for the management, directing, and leading in the overall operations of the mail loading/unloading and delivery of truck and aircraft container activity/functions.

Essential Duties and Responsibilities

Plan work direction and leadership staff for efficient workflow, maximum work output, and timely deliveries to meet changing customer needs and staffing vacancies
Oversee daily workflow of incoming and outgoing mail and related items
Monitor policy and operating procedures
Point of contact for mail operations related questions
Prioritize and manages the schedule for daily tasks and functions for all areas
Assure proper operation, maintenance, of all systems
Responsible to train and assign others
Work plans: delegating scheduled assignments to staff
Oversee planning, implementation, and delegation of workflow in all areas of department
Ensuring that established processes and procedures are followed
Provide leadership and direction to staff
Required to conduct monthly audits and stop observation to ensure compliance with processes and procedures
Ensure timely reporting requirements are met daily
Other duties as required

You Have

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent communication skills (oral, written)
Excellent interpersonal skills
Problem-solving skills
Proficiency with general computer systems/applications
Must be flexible to work extended hours when necessary, on short notice due to operational needs
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.
Ability to receive a security clearance with USPS

Education

Associates Degree or twelve (12) months related experience and/or training; or equivalent combination of education and experience.

Diversity Matters

Average salary estimate

$55000 / YEARLY (est.)

min

max

$55000K

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What You Should Know About Mail Operations Manager, dnata

Are you ready to take your leadership skills to the skies? dnata Logistics is on the lookout for a passionate Mail Operations Manager to join our dynamic team at the Miami Airport location! In this role, you’ll oversee the essential operations of mail processing—from sorting to loading and unloading to ensure that our mailing services run smoother than ever. You'll coordinate a dedicated team focused on maintaining our award-winning standards, as we've proudly been named 'Ground Handler of the Year' for seven consecutive years! With a competitive salary of $55,000 and benefits including 401(k), paid time off, and weekly pay, your hard work certainly won't go unnoticed. Your day will be filled with planning and directing workflow for maximum efficiency, monitoring daily operations, and being the primary contact for any mail operation inquiries. You’ll ensure that established processes are followed, provide leadership and direction to your staff, conduct audits for compliance, and adapt quickly to evolving needs in this fast-paced environment. At dnata, we emphasize a culture of safety, excellence, and communication. If you have strong interpersonal skills, the ability to solve problems on the fly, and you thrive in a multi-tasking environment, then you might just be the perfect fit for our team! Join us as we continue to deliver promises to our customers, 'Reconnecting a Better World' through unwavering service quality.

Frequently Asked Questions (FAQs) for Mail Operations Manager Role at dnata

What are the main responsibilities of a Mail Operations Manager at dnata Logistics?

As a Mail Operations Manager at dnata Logistics, you'll be responsible for managing all aspects of mail loading, unloading, and delivery operations at the Miami Airport. This includes planning work direction, overseeing daily workflows, monitoring operational policies, and ensuring that established processes are followed. In addition, you'll be the primary point of contact for mail operations inquiries and will conduct audits to ensure compliance with procedures.