Direct Support Professional

As a Direct Support Professional at HPDOMA, your responsibilities include providing direct support assistance to individuals, assisting with daily living activities such as bathing, dressing, and grooming, and helping clients develop independent living skills. You will also be responsible for administering medication, monitoring health conditions, and maintaining accurate records while communicating effectively with individuals, families, and team members.

To qualify for the Direct Support Professional position at HPDOMA, you must have a high school diploma or equivalent and a valid driver's license, if driving is necessary for the role. It is also essential to pass a background check and have no more than two minor moving violations in the past three years, as well as no major violations in the last five years.

At HPDOMA, Direct Support Professionals are required to complete mandatory online training modules to ensure that they are well-prepared for their roles. This training covers essential topics relevant to supporting individuals effectively while adhering to industry standards.

Direct Support Professionals at HPDOMA typically work from Monday to Friday, with hours from 3 pm to 10 pm. This schedule allows you to engage with clients in the evening, fostering a supportive environment for achieving their goals.

Effective communication is a cornerstone of the Direct Support Professional role at HPDOMA, where you will interact closely with clients, families, and team members. The company encourages open dialogue, providing guidance to ensure that staff can communicate successfully, maintain confidentiality, and respect individual privacy.

When answering this question, share specific examples of your previous experience in providing support to individuals, highlighting any relevant responsibilities and skills that match the role at HPDOMA. Emphasize your passion for helping others, and describe how your experiences prepare you for this position.

To answer this, reflect on your patience and problem-solving skills. Explain a specific example where you successfully de-escalated a challenging situation, emphasizing your ability to remain calm and empathetic while still ensuring the safety and well-being of your clients.

In your response, discuss different strategies you've used to empower clients in developing independence. Mention specific skills you've helped clients achieve and how you approach teaching those skills with compassion and encouragement.

Describe your organizational skills and strategies for prioritizing tasks. Acknowledge the need to adapt quickly to each client's needs while still managing your time efficiently to ensure quality care, just as HPDOMA expects.

Provide a specific situation showcasing your effective communication skills. Highlight how you relayed important information, addressed concerns, and worked collaboratively with family members to support their loved one’s needs.

Discuss an essential quality, such as empathy, patience, or strong communication skills, that resonates with you. Explain how this quality has influenced your work and supported the people you’ve cared for, aligning your response with the values of HPDOMA.

Share your approach to respecting client autonomy and dignity. Describe how you would attempt to understand their perspective and find alternative ways to engage them without being forceful, illustrating the importance of building a trusting relationship.

Be honest about your motivations, whether it's the joy of helping others, making a significant impact on lives, or the rewarding nature of the work. Connect your personal values to HPDOMA's mission and how they align.

Detail your experience handling medications, including how you ensure accuracy and comply with regulations. Discuss any training you’ve completed related to health monitoring and how you approach your duties with care and professionalism.

Address your understanding of confidentiality and share best practices to ensure privacy is maintained. Explain how you handle sensitive information and uphold the right of each individual you support, aligning with HPDOMA's values on respect and ethics.