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Security Hospital Lead

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Security – Hospital Lead Officer / $18.00 per hour

11 pm – 7 am / Mon - Fri

Prior Security Experience is Required

Growth and Advancement Opportunities are Available!

 

As a Hospital Security Officer, you will serve and safeguard a high profile healthcare customer. The Hospital Security Officer is responsible for the surveillance of the client’s healthcare premises and the protection of the staff, members, and visitors. A Hospital Security Professional detects and prevents any suspicious activity, observe and reports incidents, and provides customer service in a friendly and professional manner.

Responsibilities:

  • Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity
  • Patrol on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals
  • Orally and physically de-escalating individuals, as needed
  • Inspect all security devices and fire control equipment
  • Screen members, visitors, and client employees to expedite their admittance to the facility
  • Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
  • May also include patient escort, patient watch, provide safety escort, assist and/or transport deceased to morgue

Minimum Requirements:

  • Prior work experience involving dealing with customers, troubleshooting, and/or managing stressful situations
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or 5 years of verifiable experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only
  • Post offer, must be able to successfully complete the training requirement and obtain a Management of Aggressive Behavior certification

Perks and Benefits:

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more… 

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1359392
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$37440 / YEARLY (est.)
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$37440K
$37440K

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What You Should Know About Security Hospital Lead, Allied Universal

Are you ready to take on an essential role within a community-focused environment? Join Allied Universal as a Security Hospital Lead in Twinsburg! In this pivotal position, you'll be responsible for ensuring the safety and security of a high-profile healthcare facility while providing top-notch customer service to staff, visitors, and patients alike. With a shift from 11 pm to 7 am, Monday to Friday, this role offers a unique opportunity for those with prior security experience to make a real difference. Your day-to-day will involve observing and reporting any suspicious activity, patrolling the premises, and responding to various emergencies with calmness and urgency. You’ll also handle inspections of security devices and assist with the admittance process, ensuring a welcoming and secure environment for all. Beyond just the duties, Allied Universal is dedicated to your growth, offering ongoing paid training and opportunities for advancement. Enjoy competitive pay starting at $18.00 per hour, comprehensive benefits, and a supportive team culture that values diversity and inclusion. If you have a knack for managing stressful situations and a passion for public safety, this could be your chance to shine. Let’s work together to create safer communities through your leadership as a Security Hospital Lead!

Frequently Asked Questions (FAQs) for Security Hospital Lead Role at Allied Universal
What are the responsibilities of a Security Hospital Lead at Allied Universal in Twinsburg?

As a Security Hospital Lead at Allied Universal in Twinsburg, your primary responsibilities include observing and patrolling the healthcare premises, detecting and reporting suspicious activities, responding to emergencies with urgency, and providing excellent customer service. You'll inspect security devices, assist in screening visitors, and may also engage in patient monitoring and escorting, ensuring a safe and secure environment for everyone.

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What qualifications do I need to apply for the Security Hospital Lead position at Allied Universal?

To be considered for the Security Hospital Lead role at Allied Universal, you need prior experience in a security-related position, especially dealing with customers and managing stressful situations. Applicants must be at least 18 years old, possess a high school diploma or an equivalent, and be able to pass a background check and drug screen. Additionally, obtaining a Management of Aggressive Behavior certification is essential post-employment.

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What shifts are available for the Security Hospital Lead role at Allied Universal in Twinsburg?

The Security Hospital Lead position at Allied Universal offers a consistent schedule from 11 pm to 7 am, Monday through Friday. This timing allows for a work-life balance while actively contributing to the security of a vital healthcare facility during night hours.

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What benefits are offered to Security Hospital Leads at Allied Universal?

Allied Universal provides a range of benefits for Security Hospital Leads, including comprehensive health insurance, a 401k plan for full-time employees, ongoing training programs, and access to an employee discount program that includes various offers at local restaurants and entertainment venues. These perks contribute to a rewarding career in a supportive environment.

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Is prior security experience mandatory for the Security Hospital Lead position at Allied Universal?

Yes, prior security experience is mandatory for the Security Hospital Lead position at Allied Universal in Twinsburg. This experience equips candidates with the necessary skills to effectively handle the responsibilities associated with maintaining safety and security in a healthcare setting.

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Common Interview Questions for Security Hospital Lead
How do you handle stressful situations as a Security Hospital Lead?

To effectively handle stressful situations as a Security Hospital Lead, approach the matter with a calm demeanor and focused mindset. Demonstrate problem-solving skills by evaluating the situation, communicating clearly with affected individuals, and utilizing de-escalation techniques when necessary. Providing examples of past experiences can showcase your abilities in managing high-pressure moments.

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What strategies do you use for effective team communication?

Effective team communication is vital for a Security Hospital Lead. Use clear and concise language, employ active listening techniques, and encourage open dialogue among team members. Regular briefings and updates can foster teamwork and ensure everyone is on the same page regarding security protocols.

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Describe a time when you had to deal with a conflict while working in security.

When asked about conflict resolution, provide a structured example using the STAR method (Situation, Task, Action, Result). Discuss the specific conflict, your responsibility in addressing it, the actions you took to resolve it, and the positive outcome that resulted, underscoring your conflict management skills.

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What is your approach to patrolling and monitoring a facility?

When patrolling and monitoring a facility as a Security Hospital Lead, maintain vigilance and awareness of your surroundings. Employ a systematic approach, making frequent checks of various areas while being approachable to staff and visitors. Highlight your ability to identify potential issues early on and report them promptly.

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How would you respond to a medical emergency on site?

In a medical emergency, your response should be calm and efficient. First, assess the situation to ensure safety, then contact the appropriate emergency personnel while providing first aid if trained to do so. Communicating clearly and directing passersby to assist can create a coherent atmosphere to manage the emergency effectively.

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How do you prioritize tasks as a Security Hospital Lead?

Prioritizing tasks requires assessing urgency and potential impact. As a Security Hospital Lead, focus on proactive security measures, respond to incidents first, then address routine inspections and administrative duties afterward. This strategy ensures immediate concerns are handled promptly while maintaining overall security.

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What do you think is the most important quality in a Security Hospital Lead?

The ability to remain calm under pressure is one of the most crucial qualities for a Security Hospital Lead. In challenging situations, your composed demeanor instills confidence in both your team and the individuals you serve. Emphasizing this quality during the interview showcases your readiness to handle the responsibilities of the job.

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How do you promote a culture of safety within your team?

Promoting a culture of safety involves regular training, awareness campaigns, and encouraging open communication regarding safety practices. As a Security Hospital Lead, actively engage your team and provide resources to foster a supportive environment that prioritizes safety for both staff and patients.

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Can you give an example of effective customer service in a security role?

In a security role, effective customer service can mean being approachable, understanding, and responsive. Sharing a specific instance where you provided assistance, resolved an issue, or helped to calm someone in distress will highlight your customer service skills and reflect positively on your capabilities as a Security Hospital Lead.

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What steps would you take to ensure compliance with security protocols?

To ensure compliance with security protocols, routinely review and understand the guidelines yourself, then communicate them clearly to your team. Regular training sessions, refresher courses, and monitoring adherence during patrols will bolster a culture of compliance, keeping everyone aligned with security objectives.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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DATE POSTED
April 7, 2025

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