Assistant Manager (01503) -1500 Interstate 70 Dr. SW

As an Assistant Manager at Domino's, your main responsibilities include running shifts, supervising team members, managing daily store operations, handling money transactions, and ensuring outstanding customer service. You will also interact with customers, take orders, and maintain the store’s cleanliness.

To qualify for the Assistant Manager role at Domino's, you should have strong problem-solving and math skills, alongside a friendly demeanor. Experience in leadership or customer service positions can be beneficial, but the most important traits are a positive attitude and the ability to work well with a team.

Domino's is committed to the growth of its leaders. As an Assistant Manager, you'll undergo valuable training that not only focuses on store operations but also on leadership skills, allowing you to progress in your career potentially as a General Manager.

The work environment for an Assistant Manager at Domino's is fast-paced and dynamic. You’ll be surrounded by a team of enthusiastic individuals and engaged customers. Every day brings new challenges and opportunities to create something special for the community.

An Assistant Manager at Domino's has numerous opportunities for advancement. Many of our General Managers and higher roles begin their careers in this position, making it a great stepping stone in your career within the pizza industry.

When answering this question, highlight relevant experiences in management or customer service, emphasizing your leadership skills and ability to handle stressful situations while maintaining excellent service.

Discuss your conflict resolution skills and approach. Mention the importance of communication, active listening, and finding a solution that works for both parties while maintaining a positive work environment.

Provide a specific example that showcases your ability to go above and beyond for a customer. Focus on how your actions positively impacted the customer’s experience.

Explain your process for prioritization, such as assessing the most urgent tasks and distributing responsibilities among team members, ensuring that customer satisfaction remains a top priority.

Discuss various motivational techniques, such as setting goals for the shift, providing positive feedback, and fostering team spirit. Emphasize your belief in creating a supportive environment.

Detail your approach to managing cash flow, including your experience with cash registers, understanding basic accounting, and the importance of accuracy in financial transactions.

Research Domino's customer service principles before the interview. Highlight your understanding of their commitment to quality, speed, and providing a friendly experience as essentials to uphold.

Describe your method for calming upset customers, such as listening to their concerns, empathizing with their situation, and actively working towards a resolution that satisfies them.

Discuss qualities such as strong communication, leadership, and a positive outlook. Emphasize how these traits can help you manage both employees and customers effectively.

Reflect on your eagerness to work in a team-oriented environment, your passion for customer service, and your appreciation for Domino's commitment to quality and community involvement.