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Assistant Manager - job 13 of 39

Company Description

Looking for the first step to your new career? 90% of Franchisees started out as a delivery Expert or an inside position and that could be you too!!
 

You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills – sound judgment, empathy, people management insight and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, Team Dynamic, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team members are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!

Job Description

Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Physical Requirements:

Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Qualifications

  • Must be 18 years of age and have a valid driver's license
  • Must have access to an insured vehicle which can be used for delivery
  • Must have one year of driving history
  • Must pass a Criminal Background Check
  • Must pass Motor Vehicle Record Check, meeting company-specific standards

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager, Domino's

Are you ready to take your career to the next level? Join Domino's Pizza as an Assistant Manager at our Dacula location on 465 Dacula Road! This role is perfect for natural leaders who thrive in a vibrant environment. You'll be the go-to person, overseeing everything during your shift from team dynamics to customer satisfaction. If you believe in setting an example and have a knack for multitasking, you're already halfway there! As an Assistant Manager, you’ll be responsible for critical areas like cost control, inventory management, and encouraging your team to deliver the best pizza experience ever! Your genuine empathy and sound judgment will guide your crew as you work together to boost sales and keep the atmosphere fun. We're looking for someone who can handle pressure and make swift decisions while maintaining our high standards. At Domino's, we value the talents of every team member, and we’re all about fostering a culture that celebrates diversity and growth. So, if you're excited to inspire others and help us maintain our reputation as the top pizza delivery company in the world, we want you to apply! Let’s make pizza magic happen together!

Frequently Asked Questions (FAQs) for Assistant Manager Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations, managing inventory and cash flow, ensuring team adherence to policies, and enhancing customer relations. You will lead the team to meet sales goals while promoting a fun, engaging work environment.

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What qualifications do you need to become an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, you must be at least 18 years old, possess a valid driver's license, and have a reliable, insured vehicle for deliveries. Additionally, you will need at least one year of driving history and must pass background checks.

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How is the work environment for an Assistant Manager at Domino's Pizza?

The work environment at Domino's Pizza as an Assistant Manager is dynamic and fast-paced. You'll be surrounded by an enthusiastic team where everyone is encouraged to contribute their ideas. Domino's fosters an inclusive atmosphere that values diverse talents and promotes personal and professional development.

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What skills are essential for an Assistant Manager at Domino's Pizza?

Essential skills for the Assistant Manager role at Domino's Pizza include strong leadership abilities, effective time management, excellent customer service, problem-solving, and the capacity to work well under pressure. Additionally, having a good understanding of food management and inventory control is critical.

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What is the growth potential for an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you have significant growth potential. Many franchisees started as delivery experts or inside staff, and with your leadership skills and success in this role, you could climb the ranks within the company and potentially take on franchise ownership in the future.

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Common Interview Questions for Assistant Manager
What inspired you to apply for the Assistant Manager position at Domino's Pizza?

Demonstrate your passion for food service and customer excellence by sharing a personal story or experience that ignited your interest in management within the restaurant industry.

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How would you handle a difficult customer at Domino's Pizza?

Showcase your customer service skills by outlining a specific strategy. Emphasize the importance of listening, empathizing, and resolving the issue efficiently to ensure customer satisfaction.

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What steps would you take to motivate your team as an Assistant Manager?

Discuss techniques such as setting achievable goals, providing positive reinforcement, and creating a fun work environment that fosters teamwork and personal accountability.

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Can you explain how you would manage inventory and food quality?

Outline a systematic approach to inventory management, emphasizing regular audits and adherence to quality control standards to maintain food safety and freshness.

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How do you prioritize tasks during a busy shift?

Share a structured method for prioritizing urgent tasks while ensuring quality and customer service are not compromised, demonstrating your ability to work under pressure.

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Describe a time when you had to resolve a conflict among team members.

Provide a specific example illustrating your conflict resolution skills. Highlight your ability to mediate, communicate effectively, and find a collaborative solution.

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What does excellent customer service mean to you?

Explain your understanding of customer service excellence, focusing on attentive service, responsiveness, and going above and beyond to ensure a positive experience for every customer.

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How would you train new employees?

Discuss your training philosophy, focusing on creating a positive onboarding experience, pairing new hires with experienced team members, and providing ongoing support and feedback.

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What do you think makes Domino's Pizza stand out from its competitors?

Share insights on Domino's unique selling points, such as its commitment to quality, innovative menu, and exceptional customer service, demonstrating your knowledge of the brand.

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How would you implement promotional strategies in-store?

Talk about your strategies for creating engaging promotional displays, collaborating with your team to execute marketing initiatives, and leveraging customer feedback to adjust strategies effectively.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 19, 2025

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