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Job details

Assistant Manager(09245) - 16669 FM 2493

Job Description

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:


Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile""bricks"" with linoleum in some food process areas. Height of work surfaces is between 36"" and 48"".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72"" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24""- 30"" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.


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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Assistant Manager(09245) - 16669 FM 2493, Domino's

If you're looking for a dynamic role that blends customer service with strategic management, consider becoming the Assistant Manager at our bustling location on 16669 FM 2493 in Tyler, TX. In this role, you'll oversee everything that happens during your shift, ensuring that all operations run smoothly. Your responsibilities will encompass inventory control, cash management, and fostering excellent customer relations. You’re not just a supervisor; you're a role model who leads by example, demonstrating the importance of adhering to policies and procedures. You’ll be involved in staffing, managing paperwork, and keeping a perfect image of our store while ensuring profitability. We’ll provide you with hands-on training and orientation to set you up for success. Solid communication skills are essential as you'll interact with team members and customers, both in person and over the phone as you process orders. Our fast-paced environment means you should be prepared for a variety of tasks, whether it’s managing food prep or maintaining cleanliness standards. You'll need to be comfortable with physical demands like lifting and standing for most of your shift while navigating your workspace in varying temperatures. Bring your passion for great service and let’s create an outstanding experience for our customers together!

Frequently Asked Questions (FAQs) for Assistant Manager(09245) - 16669 FM 2493 Role at Domino's
What are the main responsibilities of the Assistant Manager at 16669 FM 2493?

The Assistant Manager at 16669 FM 2493 is pivotal to the daily operations, taking charge of everything from inventory and cash control to customer service and staffing. You'll lead your team, ensuring adherence to policies, managing schedules, and creating a welcoming environment. The role also involves training new team members, keeping an eye on cleanliness, and marketing efforts to boost store profitability.

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What qualifications are required for the Assistant Manager position in Tyler, TX?

To qualify for the Assistant Manager role at 16669 FM 2493, candidates should possess strong communication skills, both verbal and written, and be adept at handling cash transactions. A basic understanding of math for quick calculations is critical. Previous management experience or customer service background is beneficial, as is a willingness to learn and adhere to our policies and standards.

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What does a typical day look like for an Assistant Manager at this location?

A typical day for an Assistant Manager at 16669 FM 2493 involves overseeing store operations, managing staff, ensuring customer satisfaction, and maintaining store cleanliness. You’ll coordinate deliveries, take inventory, and keep track of paperwork while providing support to your team. Engaging with customers and ensuring every interaction is positive will also be key to your daily activities.

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How is success measured for the Assistant Manager role at 16669 FM 2493?

Success as an Assistant Manager at 16669 FM 2493 is measured through various metrics, including customer satisfaction ratings, efficiency in operations, inventory management, and overall profitability. Your ability to lead your team effectively and maintain high standards of service will play a crucial role in your success.

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What training will I receive as an Assistant Manager at 16669 FM 2493?

As an Assistant Manager at 16669 FM 2493, you'll receive comprehensive training that focuses on operational procedures, customer service excellence, team management, and the use of store equipment. Orientation will cover all necessary areas, ensuring you're well-equipped to manage your shift independently and contribute positively to the store environment.

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Common Interview Questions for Assistant Manager(09245) - 16669 FM 2493
How do you prioritize tasks as an Assistant Manager?

In the role of Assistant Manager, effective prioritization is key. I start my day by listing out all the tasks at hand, distinguishing between urgent and important. I ensure that customer orders and team support are my top priorities, followed by inventory and administrative duties, allowing the team to operate smoothly.

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Can you describe a situation where you handled a difficult customer?

Absolutely! I once dealt with a customer who was upset about an order delay. I listened carefully to their concerns, empathized and assured them that I would resolve the issue quickly. I offered a complimentary item while their order was being prepared. This not only resolved their issue but turned a negative experience into a positive one.

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What strategies do you use for effective team management?

For effective team management, I focus on clear communication and setting expectations. I arrange regular check-ins to discuss any challenges and offer feedback. Encouraging collaboration and recognizing individual contributions also fosters a positive team dynamic, ultimately improving performance.

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How do you ensure compliance with health and safety standards?

I ensure compliance with health and safety standards by conducting regular training sessions with the team, emphasizing the importance of hygiene and safety protocols. Regular checks of equipment and environments are also essential to maintain compliance and avoid any health hazards.

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How would you handle an unexpected staffing issue during your shift?

In case of unexpected staffing issues, I remain calm and assess the situation. I would first cover essential duties personally or rearrange tasks among available staff. Communication with the team is crucial, and I would ensure ongoing support to maintain operations smoothly until the issue is resolved.

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What methods do you use for effective inventory management?

Effective inventory management involves regular tracking of stock levels and forecasting future needs based on sales trends. I use inventory management software to streamline this process. Conducting routine checks and training staff to handle stock correctly also minimizes waste and keeps everything in check.

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Describe your approach to motivating your team.

I believe in motivating my team by recognizing their achievements and encouraging growth. I provide constructive feedback and offer opportunities for development. Engaging team-building activities and creating a positive work culture where everyone feels valued also significantly boosts morale.

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What do you think makes great customer service?

Great customer service hinges on understanding and meeting customer needs. It's about being attentive, resolving issues swiftly, and making interactions personal. I strive to create lasting relationships with customers to ensure they feel valued and appreciated every time they visit.

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How do you handle work stress during busy periods?

To handle work stress during busy periods, I prioritize tasks and maintain a positive mindset. I encourage teamwork and delegate responsibilities as necessary, ensuring that everyone supports each other. Taking a few moments to breathe and refocus also helps in managing stress effectively.

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Why do you want to work as an Assistant Manager at this location?

I want to work as an Assistant Manager at 16669 FM 2493 because I resonate with the company's commitment to service excellence. The opportunity to lead a team in such a vibrant environment excites me, and I believe my skills can contribute positively to maintaining high standards of performance and customer satisfaction.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 22, 2025

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