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Customer Service Rep(02765)

Company Description

Starting from $13/Hour

Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives.

Part-time and full-time permanent positions are available

Nights and Weekends

Looking for something fast-paced & a schedule that works with you, not against you?! Domino’s Pizza is perfect for those looking for a flexible schedule that offers the hours you need - Leaving you plenty of time for your life outside of work!

Job Description

At NRJM, Inc., our team members always come first. Being the best & providing the best requires exceptional team members working together & we need you to help us!

As part of our crew, you are responsible for:

  • Operating equipment
  • Prepping products
  • Stocking ingredients from delivery area, work area & walk in cooler
  • Taking telephone orders
  • Cleaning equipment & store daily
  • Preparing products to recipe
  • Receiving and processing telephone orders.
  • Cleaning equipment daily.

NRJM, Inc. understands the needs of flexibility & does the best to provide the best for their team!

Qualifications

  • Must be able to communicate verbally with customers & co-workers to process orders both over the phone and in person.
  • Models and creates an environment in which ensures a positive, fun, energetic structure
  • A friendly, enthusiastic attitude
  • Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant
  • Coachable
  • The ability to deliver a great customer experience

Additional Information

  • Flexible scheduling (great as a second job for parents and/or other professionals)
  • Competitive hourly wages -
  • Fun team-working environment
  • Career growth opportunities
  • Tuition Reimbursement Program if Management
  • Management Development Program offered
  • Employee discounts
  • Inclusive environment

If you think you'd be our next great Pizza Cook / Customer Service Rep, APPLY NOW EASILY ONLINE!

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Average salary estimate

$30160 / YEARLY (est.)
min
max
$27040K
$33280K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(02765), Domino's

Are you ready to join a team that puts its members first? At Domino's Pizza, located at 9 Prairie Ave, Ste B, Highwood, IL, we are hiring immediately for the role of Customer Service Representative. Starting at $13 an hour, this position is ideal for those seeking a fast-paced work environment with flexible hours that fit your life, whether you're looking for part-time or full-time work! As our Customer Service Representative, you'll play a key role in ensuring that customers receive top-notch service while helping to prepare delicious pizzas and other items. You'll be responsible for taking telephone orders, prepping products, stocking ingredients, and keeping the store clean and organized, all while fostering a friendly and energetic atmosphere. At Domino's, we believe that a positive workplace leads to happy customers, so we're looking for someone who is enthusiastic, communicative, and able to thrive in a busy environment. Plus, we offer a fantastic team-oriented environment with opportunities for career growth, competitive wages, and even a tuition reimbursement program for those aspiring to move into management. If you think you have what it takes to be our next great Pizza Cook/Customer Service Rep, we invite you to apply now and be part of our exciting team!

Frequently Asked Questions (FAQs) for Customer Service Rep(02765) Role at Domino's
What are the responsibilities of a Customer Service Rep at Domino's Pizza?

As a Customer Service Representative at Domino's Pizza, your responsibilities will include taking and processing telephone orders, prepping food items according to recipes, stocking ingredients, and maintaining cleanliness throughout the restaurant. You will be the face of our team, ensuring that each customer has a positive experience while helping to manage a bustling store.

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How much does a Customer Service Rep at Domino's Pizza earn?

The starting pay for a Customer Service Representative at Domino's Pizza is $13/hour, with opportunities for competitive wages based on experience and performance. We aim to provide an attractive compensation package that reflects the hard work and dedication of our team members.

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What skills are needed to be a successful Customer Service Rep at Domino's Pizza?

To be successful as a Customer Service Representative at Domino's Pizza, you should possess strong verbal communication skills for processing orders and interacting with customers. An enthusiastic attitude and the ability to work well in a team environment are also essential for maintaining a fun and energetic atmosphere while delivering outstanding service.

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Does Domino's Pizza offer flexible scheduling for Customer Service Reps?

Yes! At Domino's Pizza, we understand the importance of flexibility in a work schedule, which is why we strive to offer hours that work with your lifestyle. This makes the role of Customer Service Representative perfect for students, parents, or anyone seeking part-time or full-time opportunities.

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What opportunities for career growth are available as a Customer Service Rep at Domino's Pizza?

As a Customer Service Representative at Domino's Pizza, there are numerous opportunities for career advancement. We offer a Management Development Program and a Tuition Reimbursement Program for those looking to progress into management. Many of our team members have successfully moved up the ranks, and we actively support your growth within the company.

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What kind of work environment can I expect as a Customer Service Rep at Domino's Pizza?

Expect a fun and collaborative work environment at Domino's Pizza! As a Customer Service Representative, you'll be part of a supportive team that values communication and camaraderie. We believe that a positive atmosphere contributes to excellent customer service, making our store an enjoyable place to work.

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How do I apply for the Customer Service Rep position at Domino's Pizza?

Applying for the Customer Service Representative position at Domino's Pizza is quick and easy! Simply complete our online application process, and rest assured that your information will be kept confidential according to EEO guidelines. We’re excited to learn more about you and potentially welcome you to our team!

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Common Interview Questions for Customer Service Rep(02765)
How would you handle a difficult customer as a Customer Service Rep at Domino's Pizza?

When faced with a challenging customer scenario, it's essential to remain calm and listen actively to their concerns. Start by acknowledging their feelings and apologize if needed. Then, work to find a solution that resolves the issue, whether that means offering a refund, replacement, or assuring them that their concerns will be addressed. Always ensure that the customer feels heard and valued.

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Why do you want to work at Domino's Pizza as a Customer Service Rep?

I want to work at Domino's Pizza because I appreciate the company's commitment to creating a fun, energetic work environment. I enjoy working in fast-paced settings and am passionate about providing customers with an excellent experience, making Domino's a perfect fit for my skills and interests. I also value the opportunities for career development here.

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What experience do you have in customer service?

I've worked in several customer-facing roles where I focused on providing exceptional service. In these positions, I developed my communication skills, learned to handle various situations, and received positive feedback from both customers and supervisors. I'm excited to bring this experience to the Customer Service Rep role at Domino's Pizza.

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How would you prioritize tasks during a busy shift at Domino's Pizza?

During busy shifts, effective prioritization is key. I'd start by addressing immediate customer needs, such as taking orders and preparing food. Next, I'd ensure that any stock issues are handled swiftly to keep operations smooth. Keeping the work area organized and taking a proactive approach to cleaning when possible will ensure efficiency while serving customers.

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Describe a time you worked as part of a team. What was your contribution?

In a previous job, I was part of a team tasked with launching a new product. My contribution involved coordinating between different departments to gather input and create a unified launch strategy. I communicated openly with my teammates and encouraged collaboration, which ultimately led to a successful launch. Teamwork is essential in environments like Domino's Pizza, and I value being part of a cohesive team.

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What do you know about Domino's Pizza and its values?

I know that Domino's Pizza values teamwork, customer satisfaction, and a positive work environment. The company emphasizes the importance of delivering delicious food while fostering an inclusive atmosphere. As a potential Customer Service Representative, I would strive to embody these values and encourage a friendly atmosphere to ensure customer loyalty and satisfaction.

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How do you ensure food safety and cleanliness in your role?

Food safety and cleanliness are paramount, especially in a job like Customer Service Rep at Domino's Pizza. I would follow all safety protocols for food handling, including frequently washing hands, wearing proper attire, and sanitizing surfaces. Regular checks of the kitchen and work areas for cleanliness would be part of my daily routine to uphold high standards of safety and hygiene.

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How do you stay motivated during routine tasks?

To stay motivated during routine tasks, I focus on the bigger picture and the impact my work has on the overall customer experience. I set personal goals for myself, such as improving my speed in preparing orders or enhancing my interactions with customers. Staying engaged with my team also helps me maintain enthusiasm and enjoyment in my daily tasks.

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What would you do if you were unsure about how to prepare a specific menu item?

If I were unsure about preparing a specific menu item, my first step would be to consult the recipes and guidelines provided by Domino's Pizza. If I still had questions, I would ask a team member or supervisor for assistance. It's crucial to prioritize accuracy and maintain quality in food preparation to ensure customer satisfaction.

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What makes you a good fit for the Customer Service Rep position at Domino's Pizza?

I believe that my strong communication abilities, enthusiastic attitude, and passion for providing great customer service make me an excellent fit for the Customer Service Rep position at Domino's Pizza. I thrive in fast-paced environments and enjoy working with others, and I am committed to creating enjoyable experiences for customers every time they visit.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
November 28, 2024

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