Customer Service Rep(02971) - 12545 State Rd 143 Space A - job 1 of 2

As a Customer Service Representative at Domino’s Pizza, you will take phone calls, handle customer orders, make pizzas, and complete cash transactions. Your role will also involve providing exceptional customer service, cleaning your workspace, and lifting up to 25 lbs. Flexibility with shifts, especially on weekends and holidays, is essential.

To work as a Customer Service Representative at Domino’s Pizza, you should have the ability to follow directions, be flexible with your working hours, and have weekend and holiday availability. A great attitude and a friendly demeanor are essential, along with a willingness to pass a pre-employment drug test and a criminal background check.

While prior customer service experience is beneficial, it is not strictly required to become a Customer Service Representative at Domino's Pizza. A positive attitude, eagerness to learn, and excellent communication skills are often more important in this role.

As a Customer Service Representative at Domino’s Pizza, you will earn $15.00 an hour. This competitive pay reflects the importance of customer service roles within our team and helps ensure that you are rewarded for your hard work.

Yes! Domino’s Pizza offers both full-time and part-time positions for Customer Service Representatives. If you're looking for a part-time role, be sure to let us know during your application process, especially regarding your availability for weekends and holidays.

When answering this question, highlight specific customer service skills you possess, such as effective communication, problem-solving, and the ability to remain calm under pressure. You can also mention your flexibility and readiness to contribute positively to a team environment at Domino’s Pizza.

Employ a methodical approach in your answer, showcasing your ability to listen actively, empathize with the customer, and provide solutions. Mention that you would remain calm and professional while ensuring the customer feels heard and valued in line with Domino’s customer service standards.

Express your enthusiasm for the role and the company, perhaps highlighting your love for pizza and the values of Domino’s, such as teamwork and exceptional customer service. This allows you to connect personally with the job and demonstrate your alignment with Domino’s culture.

Share specific experiences where you successfully collaborated with team members to achieve goals. Highlight communication and teamwork skills you’ve used that align with the collaborative spirit at Domino's Pizza.

Focus on the importance of empathy and understanding customer needs. Discuss how providing a positive experience leads to customer loyalty, directly correlating this to the values upheld by Domino's Pizza.

Provide insights into your organizational skills, showing how you can prioritize urgent tasks while maintaining a high level of service. Mention any tools or techniques you use to stay on track during busy times, especially relevant during peak hours at Domino’s.

Talk about taking responsibility and quickly resolving the issue. Mention the importance of communicating with the customer and ensuring their satisfaction aligns with the customer service ethos at Domino’s Pizza.

Share your strategies for managing stress, such as staying organized, keeping a positive mindset, and taking short breaks if needed. Relate this back to the high-energy atmosphere of a Domino's kitchen and front counter.

Discuss your approach to cleanliness and hygiene in the workplace, emphasizing compliance with health standards. You might talk about regular cleaning routines and personal responsibility as part of your daily tasks at Domino's Pizza.

Be honest about your availability, emphasizing your flexibility, especially for weekends and holidays, which are crucial for the Customer Service Representative role at Domino's. This shows your commitment to the team and the needs of the business.