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Customer Service Rep(08886) - Rt. 2 Box 96, Highway 82 image - Rise Careers
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Customer Service Rep(08886) - Rt. 2 Box 96, Highway 82 - job 1 of 2

Job Description

Overview:

You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place!Duties & Responsibilities:


We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills.

Your job responsibilities would include (but are not limited to):



•Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
•Operating the cash register and collecting payment from customers.
•Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
•Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
•Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
•Other duties as assigned.

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:
•Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
•The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
•Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most.
•You have to be at least 16 years old.
We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you!

Additional Information

Work Conditions

EXPOSURE TO

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.


In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.


Sudden changes in temperature in work area and while outside.


Fumes from food odors.


Exposure to cornmeal dust.


Cramped quarters including walk-in cooler.


Hot surfaces/tools from oven up to 500 degrees or higher.


Sharp edges and moving mechanical parts.


Varying and sometimes adverse weather conditions when delivering product, driving and couponing.


SENSING

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.


Depth perception.


Ability to differentiate between hot and cold surfaces.


Far vision and night vision for driving.


TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.



PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing


Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.


Walking for short distances for short durations


Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.


Sitting:


Paperwork is normally completed in an office at a desk or table


Lifting:


Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.


Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.


Cases are usually lifted from floor and stacked onto shelves up to 72 high.


Carrying:


Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.


Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.


Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


During delivery, carry pizzas and beverages while performing walking and climbing duties.


Pushing:


To move trays which are placed on dollies.


A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.


Trays may also be pulled.


Climbing:


Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

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Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(08886) - Rt. 2 Box 96, Highway 82, Domino's

Are you ready to step into an exciting role as a Customer Service Rep at Domino's in Waynesville, GA? If you have a passion for providing world-class service and a knack for making customers feel welcome, then this could be the perfect job for you! At Domino’s, we're all about making great pizzas and ensuring our customers have an excellent experience every time they walk through our doors or call us up. Your day-to-day responsibilities will include greeting customers with a smile, taking their orders efficiently, and operating the cash register. We believe that cheerful and friendly customer service is key to keeping our customers happy, so we need someone who enjoys interacting with people and can communicate with them easily. But wait, it gets better! This is a flexible job that can fit around school or your other commitments, and it’s a great place to work if you’re looking to make some extra cash. Whether you’re new to the workforce or looking for a fun side gig, we are eager to teach you everything you need to know to thrive as part of our team. At Domino's, we are committed to maintaining a clean and welcoming environment for both our staff and customers. So, if you’re at least 16 years old, bringing a positive attitude, and ready to be a team player, we’d love to hear from you. Join us at Domino's, where every day brings fresh opportunities to connect with customers and make delicious pizzas!

Frequently Asked Questions (FAQs) for Customer Service Rep(08886) - Rt. 2 Box 96, Highway 82 Role at Domino's
What are the responsibilities of a Customer Service Rep at Domino's in Waynesville, GA?

As a Customer Service Rep at Domino's in Waynesville, GA, your primary responsibilities will include greeting customers, taking accurate pizza orders, operating the cash register, and maintaining cleanliness throughout the store. You'll need to ensure that every customer leaves satisfied, providing them with a friendly and efficient experience whether they’re placing an order in-store or over the phone. Your role is essential in creating a welcoming atmosphere that keeps customers coming back.

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What qualifications are needed for the Customer Service Rep position at Domino's?

To qualify for the Customer Service Rep position at Domino's in Waynesville, GA, candidates must be at least 16 years old and possess a friendly demeanor with excellent communication skills. While experience in customer service is a benefit, it's not essential, as we offer training to help you excel in your role. The key is to bring a positive attitude and be willing to work as part of a team in a fast-paced environment.

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Is there room for advancement at Domino's for Customer Service Reps?

Absolutely! There are plenty of opportunities for growth as a Customer Service Rep at Domino's in Waynesville, GA. Many team members start in this role and go on to managerial positions as they gain experience and demonstrate leadership skills. The company values personal development, so if you're looking to move up, there are numerous pathways available to you!

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What is the work environment like for a Customer Service Rep at Domino's in Waynesville, GA?

The work environment for a Customer Service Rep at Domino's in Waynesville, GA is vibrant and dynamic. You'll be part of a fun and energetic team focused on customer satisfaction and efficient service. While teamwork is crucial, you will also gain essential skills like time management and multitasking in a high-paced setting. Plus, working in a pizza shop means you get to be surrounded by delicious food and lively interactions with customers every day!

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What are the working hours like for a Customer Service Rep at Domino's?

As a Customer Service Rep at Domino's in Waynesville, GA, your schedule can be quite flexible, making it a perfect option for students or individuals seeking a second job. However, you should be prepared to work during busy times, which often includes weekends and holidays, as these are peak times for pizza orders. Being adaptable with your availability will truly benefit you in this role, especially since the store operates 365 days a year.

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Common Interview Questions for Customer Service Rep(08886) - Rt. 2 Box 96, Highway 82
What makes you a good fit for the Customer Service Rep role at Domino's?

To answer effectively, highlight your interpersonal skills and enthusiasm for customer service. Share specific examples of past experiences where you positively interacted with customers and made their day better, showcasing your ability to create a friendly experience. Employers appreciate candidates who can bring a positive and energetic attitude to the team.

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How would you handle an unhappy customer?

When dealing with an unhappy customer, it’s essential to remain calm and listen attentively to their concerns. Show empathy and apologize for their experience. Explain what actions you can take to resolve their issue and ensure they're satisfied before they leave. Preparing in advance with potential solutions demonstrates your readiness for solutions-oriented service.

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Can you describe a time you worked as part of a team?

Share a specific example of when you collaborated with a team to achieve a goal, such as completing a project or managing a busy shift. Emphasize the importance of communication, cooperation, and how you contributed to the team’s success. This will show your future employer that you value teamwork, especially in a collaborative environment like Domino's.

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How do you prioritize tasks during a busy shift?

Discuss your approach to prioritizing tasks by focusing on customer satisfaction first. Explain how you would manage your responsibilities by assessing the most immediate needs, like taking orders or preparing food, and ensuring each task is executed efficiently. Provide a brief example of a busy situation where you successfully prioritized effectively.

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What do you enjoy most about working in customer service?

Explain your passion for helping people and making their day a little brighter. Discuss specific aspects of customer service you find fulfilling, such as creating a welcoming atmosphere or providing a solution when things go wrong. This will resonate well with the values of a customer-oriented company like Domino’s.

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Are you comfortable working in a fast-paced environment?

Absolutely! Express your excitement about the fast-paced nature of working at Domino's and discuss your previous experiences in similar environments. Mention specific strategies you use to stay organized and focused, like time management techniques or how you handle stress to maintain quality service during peak hours.

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How would your friends describe you?

When answering this question, highlight qualities that align with the job, such as being outgoing, friendly, and dependable. Mention specific examples where your friends have relied on you or shared experiences that demonstrate your ability to connect with others, reinforcing your fit for the customer service role.

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Can you work weekends and holidays?

Be honest about your availability while emphasizing your willingness to accommodate the schedule. If you can work weekends and holidays, definitely mention that! If there are specific limits due to prior commitments, explain those but emphasize your eagerness to work during peak times whenever possible.

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What would you do if you were overwhelmed during a busy period?

Talk about your problem-solving skills and resilience in challenging situations. Explain how you would take a moment to step back, prioritize tasks, and potentially ask a teammate for assistance if needed. Emphasizing teamwork and good communication during stressful times shows good leadership qualities.

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What are your career goals and how does this position align with them?

Articulate your career goals, whether they are skill development or advancement within the company. Explain how starting as a Customer Service Rep at Domino's provides the perfect foundation for your future aspirations, particularly in service-oriented fields or managerial roles. This shows ambition and long-term commitment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 7, 2025

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