Director of Operations (Supply Chain Center)

As the Director of Operations at Domino's Supply Chain Center, your main responsibilities will include developing and executing strategic logistics plans, optimizing profitability, ensuring safety standards are adhered to, managing budgeting and financial performance, and building strong relationships with franchisees and store teams. You'll also focus on fostering a culture that values exceptional performance and continuous improvement.

To qualify for the Director of Operations role at Domino's, candidates should have at least 7 years of proven leadership experience in supply chain or logistics, a Bachelor’s degree in Business (preferably in Logistics or Supply Chain), and extensive P&L management experience. An MBA is preferred but not mandatory. Strong analytical, problem-solving, and people management skills are also essential.

The Director of Operations plays a critical role in Domino's success by optimizing supply chain efficiency, ensuring compliance with safety and operational standards, and driving profitability. This position leads teams that enhance store operations through strategic logistics and helps maintain strong partnerships with franchisees, ultimately supporting Domino's mission to deliver quality service.

The work environment for a Director of Operations at Domino's is collaborative and fast-paced, emphasizing safety and teamwork. You’ll engage with various departments and stakeholders while fostering strong relationships. Domino's promotes a positive work culture, offering career growth opportunities and benefits starting on your first day.

The salary range for the Director of Operations position at Domino's is between $155,000 and $165,000 based on skills and experience, alongside potential bonuses. This competitive compensation reflects the pivotal role in leading the supply chain center towards operational excellence.

To implement a safety culture, I would start by conducting comprehensive training sessions that emphasize the importance of safety in daily operations. Regular safety meetings and open communication about hazards and best practices encourage team involvement and accountability, making safety a collective responsibility.

In my previous role, I managed a logistics budget exceeding $2 million. I utilized detailed forecasts and KPIs to track expenses closely, allowing me to identify areas for cost reduction without sacrificing service quality. This proactive approach helped us meet our budgetary goals while improving efficiency.

I believe in creating a collaborative environment where staff feel valued and engaged. I facilitate team-building activities and regular feedback sessions, encouraging open discussions about challenges and successes, thus fostering mutual respect and collaboration among team members.

I adopt a systematic approach to problem-solving by analyzing the root causes of issues and collaborating with my team to brainstorm solutions. I focus on data-driven decisions and implement corrective actions swiftly, ensuring that our operations remain smooth and efficient.

I led an initiative to streamline our delivery processes by implementing a new routing software that optimizes delivery routes and reduces fuel costs. The result was a 15% increase in delivery efficiency and significant savings in operational costs, which positively impacted our bottom line.

I have extensive experience ensuring compliance with OSHA, EPA, and other federal regulations in our supply chain processes. I keep abreast of regulatory changes and integrate compliance checks into daily operations, which prevents potential violations and promotes a compliant culture.

Maintaining strong relationships involves regular communication and collaboration. I schedule periodic meetings with franchisees to discuss their challenges and successes, and I liaise with corporate teams to ensure alignment with company objectives, which fosters trust and cooperation.

Continuous improvement is essential in supply chain operations. I advocate for a culture that welcomes feedback and encourages innovation. By regularly reviewing processes and setting measurable goals, we can identify areas for improvement and implement changes that enhance performance.

I employ a transformational leadership style that emphasizes empowering and motivating team members. By providing guidance and support, while encouraging autonomy, I help individuals develop their skills, fostering a high-performance team culture.

In a demanding environment, I prioritize projects based on urgency, impact, and strategic alignment. I use project management tools to keep track of deadlines and responsibilities, ensuring that my team is focused on high-value tasks that contribute to our operational goals.