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General Manager (09452) -20330 Grande Oaks Blvd, Unit 2 image - Rise Careers
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General Manager (09452) -20330 Grande Oaks Blvd, Unit 2 - job 1 of 2

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

 

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

 

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$50000 / YEARLY (est.)
min
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager (09452) -20330 Grande Oaks Blvd, Unit 2, Domino's

Are you ready to take the reins and lead a dynamic team at Domino's Pizza as their next General Manager? Located in Estero, Florida, this position is perfect for those who thrive on responsibility and making impactful decisions. As a General Manager, you will oversee all aspects of store operations, ensuring that everything runs smoothly during your shift. You'll manage inventory, control costs, and foster positive customer relations as you guide your crew to success. Whether it's ensuring food quality or perfecting cash flow, your leadership will inspire others and set the standard. Think you can handle it? Well, you absolutely can! Domino's is looking for someone who can multitask with ease and bring a fun, flexible approach to management. Experience? While it's a plus, your passion and willingness to learn can take you far. Plus, it’s an incredible opportunity to gain experience that will last a lifetime. We often promote from within: many of our successful managers started as delivery drivers! So if you’re ready to make great pizzas and even better memories, apply now, and take the first step towards a fulfilling career with Domino's Pizza!

Frequently Asked Questions (FAQs) for General Manager (09452) -20330 Grande Oaks Blvd, Unit 2 Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your primary responsibilities include overseeing store operations, managing inventory and cash control, ensuring customer satisfaction, and leading your team. You'll be in charge of staffing, scheduling, and maintaining high standards of cleanliness and food quality. Additionally, you'll implement marketing strategies to enhance profitability and ensure compliance with company policies.

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What qualifications are needed to become a General Manager at Domino's Pizza?

To qualify as a General Manager at Domino's Pizza, candidates should have strong leadership skills and a background in retail or food service management. While specific degrees aren't necessary, hands-on experience in similar roles is beneficial. Essential qualities include the ability to multitask, effective communication skills, and a commitment to superior customer service.

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How can I advance my career as a General Manager at Domino's Pizza?

Advancing as a General Manager at Domino's Pizza is highly attainable. Many team members start as delivery drivers and grow into management roles. Your willingness to learn, demonstrate leadership, and achieve store goals will be key in moving up to positions such as franchise owner or corporate operations manager.

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What skills are essential for a General Manager at Domino's Pizza?

Essential skills for a General Manager at Domino's Pizza include strong interpersonal and communication abilities, the capacity to analyze and control costs, and effective multitasking skills. Additionally, proficiency in math for cash handling and inventory control is important. A focus on customer service and the ability to lead by example is crucial.

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What is the work environment like for a General Manager at Domino's Pizza?

The work environment for a General Manager at Domino's Pizza is fast-paced and fun. You'll experience a collaborative atmosphere with a focus on teamwork and customer satisfaction. The role does involve working under pressure during peak hours, but the supportive team culture makes it rewarding and enjoyable.

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Common Interview Questions for General Manager (09452) -20330 Grande Oaks Blvd, Unit 2
How do you handle stress and pressure as a General Manager?

To effectively handle stress as a General Manager, it’s important to maintain a calm demeanor and prioritize tasks. I focus on delegating responsibilities clearly among my team and ensuring we work together efficiently. Developing a strong system for monitoring store operations helps me stay ahead and reduces pressure.

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Can you describe your leadership style as a General Manager?

My leadership style revolves around being supportive and approachable. I believe in empowering my team members by encouraging open communication and collaboration. By setting clear expectations and being available for guidance, I foster an environment where everyone feels valued and motivated to perform their best.

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What strategies do you use for improving customer service?

To improve customer service, I prioritize staff training and promote a customer-first mindset. Regularly collecting customer feedback is key, and I encourage my team to resolve issues promptly while maintaining a positive attitude. I also implement service standards that emphasize consistency in customer interactions.

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How do you ensure compliance with company policies?

Ensuring compliance with company policies requires continuous education and monitoring. I hold regular training sessions with my team to review policies and standards, and I lead by example by adhering to all guidelines. Frequent checks and open discussions help reinforce the importance of compliance.

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How do you motivate your team to achieve store goals?

Motivating my team involves setting clear, achievable goals and celebrating milestones. I use positive reinforcement to acknowledge individual and team efforts, creating a sense of accountability and pride in our progress. Regular meetings to discuss goals and provide feedback also keep everyone engaged and focused.

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Describe a time you handled a difficult situation with a customer.

In a past experience, a customer was unsatisfied with their order. I listened attentively to their concerns, assured them that their experience mattered, and quickly offered a replacement along with a discount on their next order. This not only resolved the issue but also turned a negative experience into a positive one.

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What approach do you take to inventory management?

My approach to inventory management is systematic and proactive. I ensure regular audits and maintain an organized stock system. This helps me anticipate shortages and avoid wastage. I also work closely with suppliers to maintain quality and negotiate favorable terms, thus ensuring smooth operations.

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How do you handle conflict among team members?

Handling conflict requires a calm, fair approach. I provide a space for both parties to express their views and facilitate a discussion focused on finding a resolution. My goal is to mediate fairly, ensuring that the team understands the value of collaboration and respect in our work environment.

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What role does training play in your management style?

Training is vital in my management style as it establishes a knowledgeable and capable team. I prioritize ongoing training to keep skills sharp and introduce new techniques. I believe that investing in my team's growth not only enhances performance but also boosts morale and retention.

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How would you handle a situation where the team is not meeting performance targets?

In such a scenario, I would conduct a thorough analysis to identify the root causes of underperformance. I would engage with my team to seek their input and collaboratively develop actionable strategies to improve. Ensuring everyone is accountable while providing the necessary support can turn performance around.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 11, 2025

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