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General Manager(06575) - 1201 W. Arbrook Blvd

Job Description

ABOUT THE JOB


You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.


You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!


JOB REQUIREMENTS AND DUTIES


You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.


In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.


ADVANCEMENT


Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.


DIVERSITY


Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.


SUMMARY STATEMENT


We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!


QUALIFICATIONS


General job duties for all store team members


Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.


Training


Orientation and training provided on the job.


Communication Skills


Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.


Essential Functions/Skills


Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.


WORK CONDITIONS


Exposure to


Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.


SENSING


Talking and hearing on telephone.

Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.


TEMPERAMENTS


The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTSincluding, but not limited to the following:


Standing


Most tasks are performed from a standing position.


Walking


For short distances for short durations.

Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".


Sitting


Paperwork is normally completed in an office at a desk or table.


Lifting


Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72"high.


Carrying


Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing


To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.


Climbing


Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.


Additional Information

Stooping/Bending


Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.


Crouching/Squatting


Performed occasionally to stock shelves and to clean low areas.


Reaching


Reaching is performed continuously; up, down and forward.

Workers reach above 72"occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.


Hand Tasks


Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands.

Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.


Machines, Tools, Equipment, Work Aids


Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.


DRIVING SPECIFIC JOB DUTIES


Deliver product by car and then to door of customer.

Deliver flyers and door hangers.


REQUIRES


Valid driver's license with safe driving record meeting company standards.

Access to an insured vehicle which can be used for delivery.


ESSENTIAL SKILLS


Navigational skills to read a map, locate addresses within designated delivery area.

Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.


PHYSICAL DEMANDS


Carrying


During delivery, carry pizzas and beverages while performing"walking" and "climbing" duties.


Driving


Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.


Walking


Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.


Climbing


During delivery of product, navigation of five or more flights of stairs may be required.


WORK CONDITIONS


Exposure To


Varying and sometimes adverse weather conditions when delivering product, driving and couponing.


SENSING


Far vision and night vision for driving.

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Average salary estimate

$57500 / YEARLY (est.)
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$50000K
$65000K

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What You Should Know About General Manager(06575) - 1201 W. Arbrook Blvd, Domino's

Imagine stepping into the vibrant world of Domino's Pizza as a General Manager! This exciting opportunity at our Arlington, Texas location isn't just about managing pizza-making; it’s about leading a dynamic team and ensuring our customers receive the best experience possible. As the captain of the ship, you will oversee everything from inventory management to implementing efficient cost-control measures, all while fostering a fun and engaging work environment. Your multitasking skills will shine as you juggle staffing, customer service, and operational excellence, ensuring your crew embodies the Domino’s spirit. Picture yourself delivering not just delicious pizzas but also the excellent service that keeps our community coming back for more. With your knack for leadership and outstanding communication skills, you can make a significant impact in a role that promises growth and advancement. Many of our team members have risen through the ranks, eventually becoming franchise owners! So, if you’re ready to take the plunge into management, apply today and help us continue to be a favorite destination for pizza lovers everywhere. Join us at Domino’s Pizza, where we empower you to be the best you can be while having fun along the way!

Frequently Asked Questions (FAQs) for General Manager(06575) - 1201 W. Arbrook Blvd Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your responsibilities will include overseeing all operations during your shift, managing inventory and cash control, ensuring exceptional customer service, and leading your team by example according to our policies and procedures. You will be involved in staffing, training, and maintaining store cleanliness, all while working towards profitability and adherence to our brand standards.

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What qualifications do I need to apply for the General Manager position at Domino's Pizza?

To apply for the General Manager position at Domino's Pizza, you should have strong leadership skills, excellent communication capabilities, and a background in management or a similar role. We value individuals who can multitask effectively and possess a keen understanding of restaurant operations. While experience is beneficial, your passion and drive for excellence are what will truly set you apart.

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How does the General Manager role at Domino's Pizza contribute to career advancement?

The General Manager role at Domino's Pizza is a pivotal starting point for a rewarding career. Many of our General Managers ascend to become franchise owners or take on corporate roles, such as Manager of Corporate Operations. The skills and experience you gain in this position will prepare you for various paths within the food industry, making it a great investment in your future.

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What kind of work environment can I expect as a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, expect a lively and fast-paced work environment that prioritizes both productivity and fun. We believe that a happy team leads to happy customers, hence we foster a culture that values teamwork, diversity, and inclusivity. You’ll be leading a passionate group of individuals who are committed to making every shift a success!

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What are the essential skills needed for a General Manager position at Domino's Pizza?

Essential skills for a General Manager position at Domino's Pizza include excellent leadership and communication skills, the ability to multitask efficiently, strong judgment and problem-solving abilities, and financial acumen. Additionally, proficiency in using technology for order processing and inventory management will be beneficial. If you possess these skills, you will thrive in this role!

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Common Interview Questions for General Manager(06575) - 1201 W. Arbrook Blvd
What strategies would you implement to enhance customer satisfaction as a General Manager?

As a General Manager, I would focus on training my team in exceptional customer service techniques, regularly solicit and act on customer feedback, and ensure that we consistently deliver high-quality products. Happy customers lead to repeat business, and I'm committed to making their experience unforgettable!

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How do you prioritize tasks during a busy shift?

During a busy shift, I prioritize tasks by assessing immediate customer needs and operational demands. I believe in delegating tasks effectively while ensuring that key responsibilities, like maintaining food quality and customer service, remain my top focus. A well-organized team is key to navigating busy periods successfully.

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Can you describe a time when you resolved a conflict within your team?

Absolutely! In my previous role, I encountered a disagreement between two team members over scheduling. I facilitated a private discussion where each could express their concerns and work toward a compromise. Encouraging open communication not only resolved the issue but also strengthened team cohesion.

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How do you ensure that your team stays motivated and engaged?

To keep my team motivated, I focus on recognition and showing appreciation for their hard work. I hold regular check-ins to understand their needs and encourage teamwork with friendly competitions and team-building activities, creating an energetic and positive environment where everyone feels valued.

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What measures would you take to manage food costs effectively?

Managing food costs effectively begins with regular inventory checks and understanding usage patterns. I would implement training for my team on proper portioning and waste management, also encouraging them to identify efficiencies in our food preparation processes. Continuous monitoring ensures we stay within budget while maintaining quality.

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What experience do you have in training new team members?

In my previous management roles, I've overseen the training of numerous new team members. I believe an effective training program should include hands-on experiences and understanding store operations, alongside a buddy system for guidance. Consistent follow-ups are key to checking on their progress and addressing any challenges.

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How do you handle underperformance in your team?

When facing underperformance, my approach is to first identify the root cause of the issue. I schedule a one-on-one conversation where I discuss my observations and gather their perspective. Together, we set achievable performance goals, and I offer ongoing support and resources to help them improve.

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Describe your experience with financial management in a previous role.

In my previous positions, I have been responsible for managing budgets, forecasting sales, and keeping track of expenses. I regularly analyzed financial reports to optimize operations and ensure the financial health of the store. Understanding financial fundamentals allowed me to drive profitability while maintaining excellent service levels.

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What makes you a good fit for the General Manager position at Domino's Pizza?

I consider myself a great fit for the General Manager position at Domino's Pizza due to my strong leadership skills, operational experience, and passion for delivering exceptional customer experiences. My ability to motivate teams and optimize operations while adhering to brand standards aligns well with Domino’s mission.

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How do you adapt to changes in the fast-paced environment of a restaurant?

Adapting to change in a restaurant’s fast-paced environment requires flexibility and a proactive mindset. I am open to change and encourage my team to embrace it as well. I focus on fostering a culture of resilience, where we collectively brainstorm solutions to new challenges while maintaining our service quality.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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