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Assistant Manager(08338) - 402 E. Charter Way

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About Assistant Manager(08338) - 402 E. Charter Way, Domino's

If you’ve got an eye for detail and a knack for leadership, Domino's Pizza has the perfect opportunity for you as an Assistant Manager! Located in sunny Stockton, California, this role is about stepping up and rocking the world of pizza delivery. In this vibrant position, you’ll not only supervise your shift but also oversee essential operations such as cost and inventory control, staff management, and customer relations. It’s a dynamic environment where every day brings new challenges and opportunities to showcase your multitasking and decision-making skills. You’ll be pivotal in ensuring all policies and procedures are followed while inspiring your team to do their best work. If you’ve ever ordered a delicious pizza from us, now’s your chance to help others experience that joy! With flexible hours and a fun work culture, stepping into this Assistant Manager role at Domino’s isn't just a job, it's a stepping stone to greater things. Many of our team members began as delivery drivers and have moved up the ranks to management positions or even to franchise ownership. So, if you’re ready to lead a dedicated team, enjoy some serious career growth, and make people smile, apply today and show us your leadership skills!

Frequently Asked Questions (FAQs) for Assistant Manager(08338) - 402 E. Charter Way Role at Domino's
What does the Assistant Manager position at Domino's Pizza involve?

As an Assistant Manager at Domino's Pizza, your role involves managing day-to-day operations during your shift. This includes cost control, inventory management, staff supervision, and ensuring excellent customer service. You will be responsible for following company policies and setting a good example for your team, which requires strong leadership and multitasking abilities.

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What qualifications do I need to become an Assistant Manager at Domino's Pizza?

To become an Assistant Manager at Domino's Pizza, you generally need prior experience in a restaurant or retail environment, a strong understanding of customer service, and skills in cash and inventory management. Other essential skills include effective communication, teamwork, and the ability to handle stressful situations while maintaining a positive atmosphere.

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What opportunities for advancement exist for an Assistant Manager at Domino's Pizza?

At Domino's Pizza, there are numerous advancement opportunities for Assistant Managers. Many of our team members began their careers as delivery drivers and have successfully moved up to management or even franchise ownership. By excelling in your role, you could advance to Store Manager, District Manager, or even higher corporate positions within the company.

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What can I expect in terms of work environment as an Assistant Manager at Domino's Pizza?

Working as an Assistant Manager at Domino's Pizza means being part of a fast-paced and fun environment. You will experience varying temperatures, from cooler areas for ingredients to warmer zones in the kitchen. You'll work with a close-knit team focused on delivering high-quality service in every shift, ensuring that customers receive their pizzas with a smile.

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What skills are essential for success as an Assistant Manager at Domino's Pizza?

Successful Assistant Managers at Domino's Pizza possess strong leadership and communication skills, the ability to multitask, and decision-making capabilities. Additionally, good math skills for cash handling and inventory management are important, as they help maintain efficiency and productivity on the team.

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Common Interview Questions for Assistant Manager(08338) - 402 E. Charter Way
Can you describe your management style as an Assistant Manager?

When answering this question, focus on your approach to leading a team. Discuss how you prioritize communication, empower team members to take initiative, and handle challenges with poise. Share specific examples of how you've fostered a positive work environment and motivated your team in past roles.

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How do you handle a difficult customer at Domino's Pizza?

To effectively answer this question, explain your steps for resolving customer complaints. Emphasize active listening, empathy, and finding a solution that satisfies both the customer and the company. Use past experiences, if applicable, to illustrate your successful conflict resolution.

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What strategies would you use to improve sales and service at the store?

Discuss innovative ideas you could implement to enhance customer experience and boost sales. Mention marketing initiatives, staff training for improved service, and community engagement strategies. Highlight outcomes from any previous roles to strengthen your response.

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How would you manage a team that is not performing well?

When addressing this question, express your belief in constructive feedback and support. Discuss how you would identify performance issues, communicate expectations, and offer additional training or resources. Showing a willingness to work with the team to improve morale and productivity is key.

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What experience do you have with inventory control?

Highlight any previous experience you have with managing inventory. Discuss inventory tracking methods you've used, how you've minimized waste, and any systems you’ve implemented for supply management. Tailor your response to align with Domino's operational standards.

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Describe a time when you had to make a tough decision.

Provide an example of a significant decision you had to make, ideally in a leadership role. Explain the context, the factors you considered, and the outcome of your decision. Emphasize your judgement skills and ability to assess situations wisely.

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How do you ensure that safety and health standards are met at the store?

Express your commitment to safety and compliance with standards as an Assistant Manager. Discuss routine checks, staff training, and how you foster a culture of safety in the workplace. Share any previous experiences where you ensured health standards were upheld effectively.

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What motivates you to work in the pizza delivery industry?

Share your passion for customer service and how you enjoy contributing to a team that creates memorable dining experiences. Discuss your love for fast-paced environments and how you appreciate the team spirit at Domino's Pizza, demonstrating a candidate that values the core mission.

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What can you bring to the role of Assistant Manager?

In this response, emphasize your skills and experiences that align directly with the Assistant Manager position at Domino's Pizza. Highlight qualities like reliability, leadership potential, and previous successes in similar roles to paint a picture of an ideal candidate.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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