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Level 2 Assistant Manager(03287) 1148 Route 119 Unit 5 image - Rise Careers
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Level 2 Assistant Manager(03287) 1148 Route 119 Unit 5

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

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What You Should Know About Level 2 Assistant Manager(03287) 1148 Route 119 Unit 5, Domino's

At Domino's Pizza, we believe that leadership is about more than just calling the shots—it's about inspiring your team to deliver the best pizza experience possible! As a Level 2 Assistant Manager in Rindge, NH, you’ll be at the heart of our operations, overseeing everything that happens during your shift. Whether it’s managing inventory, ensuring top-notch customer service, or keeping a close eye on cash controls, your knack for multitasking and decision-making will shine through. You’ll set the standard for your crew, guiding them to follow company policies while fostering a fun and productive working environment. Plus, as part of a company that values growth, this position offers many advancement opportunities—many of our top team members started as delivery drivers and climbed the ladder to management success. You’ll gain valuable experience that’s not just applicable to pizza but can propel you into new career heights. Do you have the skills to lead a team, analyze costs efficiently, and build strong customer relationships? If so, we can’t wait for you to join our pizza family and help us continue to be the best in pizza delivery. Your journey starts here—apply today and show us how you can make a difference!

Frequently Asked Questions (FAQs) for Level 2 Assistant Manager(03287) 1148 Route 119 Unit 5 Role at Domino's
What are the main responsibilities of a Level 2 Assistant Manager at Domino's Pizza?

As a Level 2 Assistant Manager at Domino's Pizza, your main responsibilities include overseeing daily operations, managing staff, ensuring adherence to company policies, handling customer relations, and maintaining inventory and cash control. You will lead by example, ensuring that your crew performs at their best and that the store operates smoothly.

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What qualifications do I need to apply for the Level 2 Assistant Manager position at Domino's Pizza?

To apply for the Level 2 Assistant Manager position at Domino's Pizza, you will typically need prior experience in a supervisory role, strong communication and leadership skills, and the ability to multitask effectively in a fast-paced environment. A background in food service or retail management is a plus!

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What kind of advancement opportunities exist for a Level 2 Assistant Manager at Domino's Pizza?

Domino's Pizza values career growth and promotes from within. As a Level 2 Assistant Manager, you could advance to General Manager and eventually to franchise ownership or higher corporate roles, depending on performance and interest. Many team members have successfully navigated this career path.

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What does the training process look like for a Level 2 Assistant Manager at Domino's Pizza?

The training process for a Level 2 Assistant Manager at Domino's Pizza is comprehensive. You will receive on-the-job training that covers everything from operations management to customer service excellence. Mentorship from experienced managers will help you develop the necessary skills to succeed in your role.

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What is the work environment like for a Level 2 Assistant Manager at Domino's Pizza?

The work environment for a Level 2 Assistant Manager at Domino's Pizza is dynamic and team-oriented. You'll be working in a fast-paced setting that prioritizes collaboration and customer satisfaction. The company fosters a fun, flexible atmosphere where team members can express their unique talents.

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Common Interview Questions for Level 2 Assistant Manager(03287) 1148 Route 119 Unit 5
How do you handle conflict among team members as a Level 2 Assistant Manager?

When handling conflict among team members as a Level 2 Assistant Manager, it's important to remain calm and collect information from all parties involved. I would facilitate a discussion, encouraging open communication to understand each person's perspective and work toward a collaborative resolution while maintaining team morale.

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Describe a time you improved customer service at a previous job.

At my previous position, I noticed that delivery times were affecting customer satisfaction. I implemented a new scheduling system that optimized driver routes and reduced delivery times, leading to a measurable increase in positive customer feedback. Data-driven decisions can greatly enhance customer satisfaction!

Join Rise to see the full answer
What strategies would you use to motivate your team during busy shifts?

To motivate my team during busy shifts, I would encourage open communication and recognition of hard work. Providing positive feedback, setting achievable goals, and maintaining a fun atmosphere can elevate team spirits and ensure we all work together effectively during peak times.

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How do you prioritize tasks when managing multiple responsibilities?

Prioritizing tasks involves identifying the most critical issues that need immediate attention. I start my day by reviewing all responsibilities, categorizing them by urgency and importance, and then creating a structured plan to address each task systematically—this ensures nothing falls through the cracks.

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What would you do if you noticed a drop in team performance?

If I observed a drop in team performance, my first step would be to investigate the cause. I would have open discussions with team members to understand any challenges they might be facing, and then work together on strategies to increase motivation and improve performance, perhaps through additional training or team-building activities.

Join Rise to see the full answer
Can you provide an example of effective cash control you've implemented?

In my last role, I implemented a double-check system for cash drawers at shift changes. By having one team member count the cash while another observes, we minimized errors and discrepancies, improving overall cash control and accountability.

Join Rise to see the full answer
How do you ensure your team adheres to company policies?

Ensuring adherence to company policies requires consistent communication and training. I make it a point to regularly review policies with my team and provide real-life examples of how these policies enhance our work environment, encouraging them to ask questions and participate actively in discussions about procedure compliance.

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What are your strategies for maintaining a clean and safe work environment?

Maintaining a clean and safe work environment starts with establishing daily cleaning routines and safety checks. I would train the team to take ownership of their areas and conduct regular inspections to ensure compliance with safety standards, fostering a culture where cleanliness and safety are valued.

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How would you handle an underperforming team member?

Handling an underperforming team member requires a compassionate and constructive approach. I would have a private conversation to discuss their performance, understand any underlying issues, and collaboratively set goals for improvement, providing support and resources along the way to help them succeed.

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What role does feedback play in your leadership style?

Feedback is a crucial aspect of my leadership style. I view it as a two-way street; I regularly seek feedback from my team to improve our operations while also providing constructive feedback to help them grow professionally. This open communication strengthens our team dynamics and drives success.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 14, 2025

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