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Production Manager

Company Description

MAKE GREAT PIZZA — AND MORE — POSSIBLE  

Be a part of the world's #1 Pizza company! 

Job Description

Supervise and coordinate the activities of production team members engaged in pizza dough production. Effectively maximize production yield and minimize production waste. Monitor and manage all aspects of production operations by established company/industry standards and procedures. Ensure team members are trained in food safety and other job duties to maintain consistency throughout the production and dough handling process. Must have a comfort level working in a diverse, fast-paced environment.

Schedule: Monday-Friday; 8am-5pm (hours may vary based business needs)

Compensation: $83,000-$86,000/annual; based on candidates experience

RESPONSIBILITIES AND DUTIES

(40%)Manage Production and Sanitation Area

  • Develop production/operational goals based on actual and projected customer needs and investigate any cause and possible solutions to any problems reflected in the metrics
  • Complete daily production statistical reports including, pounds per labor hour, overtime, trays per hour, total trays, and total hours used, and manage weekly schedule
  • Ensure GMPs (Good Manufacturing Practices) are being followed and team members are wearing PPE when handling the product
  • Ensure team members are receiving proper training on dough production, proofing, temperature checks, checking dough ball weights, performing test bakes, and maintaining a dough library for every single day of production and using it as a reference for dough complaints
  • Interface with vendors and be responsible for collecting, recording, and reporting operational data
  • Maintain a safe and positive work environment in compliance with OSHA, company standards, and local, state, and federal requirements. As the equipment is added or modified, review it is ergonomically suitable for all TMs and proper L.O.T.O procedures are outlined and implemented
  • Ensure standardization of dough formula and make changes when instructed by QC
  • Order production supplies, flour, and sanitation materials
  • Monitor and verify that Solo Chain and production ingredients are correct. Remove spoiled dough from Solo Chain and receive production raw ingredients into the system
  • Assist with the troubleshooting of dough issues that occur in the marketplace and periodically visit stores to check the quality of products
  • Conduct required test bakes per period and enter them in the Portal
  • Maintain cost controls and prepare a budget for the Director
  • Continually inspect the production area to verify that everything is operating correctly. Submit work orders to maintenance for repairs and/or modifications needed on the equipment or safety related.
  • Strategize and implement new ideas to improve manufacturing efficiency and, at the same time, watch out for the safety and well-being of the TMs
  • Coordinate with other departments to achieve common goals and objectives
  • Facilitate dough management classes for franchisees
  • Coordinate with chemical vendors to ensure all correct chemicals are on-site
  • Coordinate with oil and flour mill vendors to schedule loads to be delivered to the site

(60%) Manage Production & Sanitation Team Members

  • Assign job tasks according to the production schedule
  • Coach team members who are not meeting their performance goals, reward team members for good performance, complete performance appraisals on team members
  • Ensure CCP (Critical Control Point) specific training is provided to the team members performing the metal detector checks
  • Follow progressive discipline according to guidelines with TMs not meeting expectations
  • Facilitate a five-minute team member meeting daily to keep the team members informed of safety precautions, performance, policies, etc.
  • Recruit, interview, hire, and train all new team members in various pieces of training, including safety and minimizing team member turnover.
  • Ensure safety procedures are being observed and safety tests are completed promptly.
  • As needed, fill in as a production team member and perform tasks necessary to meet production goals (time spent in these activities does not exceed 15% of work time)
  • Responsible for dough safety and dough quality - maintain dough certification
  • Attend Leadership & Development training sessions
  • Perform other duties as assigned by the Manager and/or Director.

 

Qualifications

  • Bachelor’s degree emphasizing distribution, manufacturing, and warehouse; some college plus equivalent work experience may be accepted. Preferably in the food, warehouse, manufacturing, or retail industry – Bilingual a plus
  • 3-5 years of production, manufacturing, or retail experience, strong knowledge of bakery procedures, or having basic knowledge of food safety programs would be beneficial.
  • Working knowledge of AIB or HACCP practices or certification would be a plus
  • Proven ability to develop and lead team members in meeting goals and objectives
  • Results-oriented with strong organizational and decision-making skills
  • Excellent knowledge of Microsoft Office programs
  • Strong interpersonal, communication (verbal and written), and follow-through skills
  • Ability to work a full-time/flexible schedule, including nights, weekends, and holidays
  • Proven experience in quality and safety
  • Willingness to support a 24-hour operation and be on call, including carrying an emergency cell phone as needed
  • Must successfully pass a background check every third year on your anniversary date
  • Availability to travel by air, as needed

PHYSICAL REQUIREMENTS

  • Ability to stand and/or walk for long periods, climb stairs, and lift to 25 lbs. frequently and 50 lbs. occasionally in extreme temperatures [33-38 degrees] and environments exposed to loud machinery. You must be able to work around yeast and flour.

Additional Information

Domino's offers:   

  • Competitive wages  
  • Paid Holidays and Vacation   
  • Positive work environment   
  • Benefits on the first day of employment!   
  • 401k matching contributions   
  • 15% off the purchase price of stock   
  • Company bonus   
  • Referral bonuses   
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CEO of Domino's
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Average salary estimate

$84500 / YEARLY (est.)
min
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$83000K
$86000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Production Manager, Domino's

Join the team at Domino's as a Production Manager, where your knack for leadership will shine as you supervise an enthusiastic group dedicated to making the best pizza and dough products. Located in Erlanger, KY, this position involves overseeing the daily production operations, ensuring high-quality standards are met, and fostering a safe work environment that promotes teamwork. You’ll be responsible for maximizing production yield while minimizing waste, keeping track of daily metrics, and ensuring that your team is well-trained on food safety protocols. Working together with various departments, you will interface with vendors, troubleshoot production issues, and consistently strive to improve operational efficiency. The role is full-time with a Monday through Friday schedule, but flexibility may be necessary depending on business needs. Plus, with an attractive annual salary ranging from $83,000 to $86,000 based on experience, you can feel confident that your hard work will be rewarded. Are you ready to take the next step in your career and provide leadership in a fast-paced and collaborative environment? Apply now and help us make great pizza— and more— possible!

Frequently Asked Questions (FAQs) for Production Manager Role at Domino's
What are the responsibilities of a Production Manager at Domino's?

As a Production Manager at Domino's, your primary responsibilities include supervising the production team engaged in dough production, maximizing production yield, and minimizing waste. You will develop operational goals based on customer needs, maintain strict adherence to Good Manufacturing Practices, and ensure proper training for team members in food safety and dough handling procedures.

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What qualifications are needed for the Production Manager role at Domino's?

To be considered for the Production Manager position at Domino's, candidates should possess a Bachelor's degree in relevant fields or equivalent work experience. A strong background in food safety and bakery procedures, along with 3-5 years of experience in production, manufacturing, or retail, is preferred. Proficiency in Microsoft Office and the ability to communicate effectively are also essential.

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How does Domino's support the career growth of their Production Managers?

Domino's is committed to employee development and offers various training opportunities, such as Leadership and Development sessions. As a Production Manager, you will also have the chance to conduct classes for franchisees and mentor your production team, fostering a culture of growth and learning within the company.

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What kind of work environment can a Production Manager expect at Domino's?

At Domino's, the work environment is fast-paced and collaborative. You'll work alongside a diverse group of talented individuals, all focused on delivering quality products while promoting safety and adherence to company standards. The positive culture encourages communication and teamwork, which is central to achieving production goals.

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What benefits does Domino's offer to its Production Managers?

Domino's offers a comprehensive benefits package for Production Managers, including competitive wages, paid holidays, vacation, and effective insurance coverage starting on the first day of employment. Additionally, there’s a 401k matching plan, bonus opportunities, and employee discounts on stock purchases to ensure that your commitment to the company is recognized.

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Common Interview Questions for Production Manager
Can you describe your leadership style as a Production Manager at Domino's?

When asked about your leadership style, emphasize your focus on team collaboration, communication, and accountability. Talk about how you motivate team members to meet production goals and the importance of fostering a supportive environment that allows for open feedback and continuous learning.

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How do you handle production challenges or setbacks?

Discuss your problem-solving skills and approach to handling setbacks. Explain your process for identifying issues, gathering data, and collaborating with your team to develop effective solutions while maintaining a positive work culture.

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What experiences do you have with food safety regulations?

Provide a candid overview of your experiences with food safety programs and regulations like AIB or HACCP. Highlight specific examples of how you've ensured compliance in previous roles and the training programs implemented to uphold safety standards.

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How do you ensure effective training for new team members?

Share your approach to onboarding and training, including how you customize training sessions to individual needs, the materials you use, and the importance of hands-on experience alongside theoretical knowledge to ensure team members grasp their responsibilities.

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What strategies do you use to maximize production efficiency?

Detail methods you’ve successfully implemented to streamline processes, such as data analysis for operational metrics, team feedback systems, and continuous improvement initiatives that raise productivity while maintaining high-quality standards.

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Describe a time when you improved a process at work.

Be prepared to share a specific example that highlights your ability to analyze workflows, identify inefficiencies, and implement changes that have led to demonstrable improvements in production, safety, or employee satisfaction.

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How do you keep track of production metrics and reports?

Explain your approach to data management, including tools you use to track metrics, how you generate reports, and how this information influences decision-making at both production and managerial levels.

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Describe a conflict you’ve faced in managing a team and how you resolved it.

Provide an example of a specific conflict, detailing the steps you took to mediate the situation, the resolution you reached, and what you learned from the experience about team dynamics and leadership.

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How do you foster a culture of safety among your team?

Discuss your methods of promoting a safety-first mindset, including regular training sessions, open dialogues about safety concerns, and how you lead by example to reinforce the importance of adhering to safety protocols.

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What motivates you to succeed as a Production Manager?

Share your personal motivations, such as a passion for food production, dedication to team success, and the thrill of overcoming operational challenges—this will help interviewers understand your commitment to the role and the broader company goals.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 21, 2025

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