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Senior Learning Data Analyst - DashMart

DashMart, a fast-growing subsidiary of DoorDash, seeks a Senior Learning Data Analyst to analyze training adoption and effectiveness, supporting continuous improvement in learning strategies.

Skills

  • Data analysis
  • Statistical proficiency
  • Program evaluation
  • Learning Management Systems
  • Survey design

Responsibilities

  • Design measurement strategies for training effectiveness
  • Conduct analyses on training program impacts
  • Identify training gaps and develop solutions
  • Oversee Learning Management System operations
  • Collaborate with stakeholders for customized learning solutions
  • Research and implement tools to enhance training experience

Education

  • Bachelor's degree with 5+ years of experience
  • Master’s degree with 3+ years of experience
  • Ph.D. with relevant experience

Benefits

  • 401(k) with employer match
  • Paid time off
  • Wellness benefits
  • Medical, dental, and vision benefits
  • Equity grants
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$88200 / YEARLY (est.)
min
max
$71400K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Learning Data Analyst - DashMart, DoorDash USA

Join the dynamic team at DoorDash as a Senior Learning Data Analyst in DashMart! In this fully remote role, you will be at the forefront of shaping our training strategies and evaluating their effectiveness across our micro-fulfillment centers nationwide. Your analytical prowess will be vital as you design measurement strategies that assess how our training programs influence critical metrics like employee performance and time to proficiency. You'll collaborate closely with our Organizational Change and Communication teams, as well as SiteOps Enablement, ensuring that our Local Ops Leaders and Operators receive the best training possible. Your responsibilities will include conducting comprehensive analysis, developing metrics to gauge training success, managing the Learning Management System (LMS), and working with stakeholders to tailor learning solutions to meet evolving needs. This role not only offers the chance to enhance our training methodologies but also to support a culture of continuous learning at DoorDash. If you're excited about using data to drive impactful training initiatives while enjoying the flexibility of working from home, this is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Senior Learning Data Analyst - DashMart Role at DoorDash USA
What are the key responsibilities of a Senior Learning Data Analyst at DashMart?

As a Senior Learning Data Analyst at DashMart, your primary responsibilities will include designing measurement strategies to assess training effectiveness, conducting needs assessments to identify training gaps, managing the Learning Management System (LMS), and collaborating with stakeholders to develop customized learning solutions. You'll analyze the impact of training on employee performance and business outcomes, thereby continually improving our strategy.

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What qualifications are required for the Senior Learning Data Analyst position at DashMart?

To qualify for the Senior Learning Data Analyst role at DashMart, candidates should hold a bachelor’s degree with at least 5 years of relevant experience, or a master’s degree with 3 years of experience, or a Ph.D. with demonstrated expertise in quantitative social science, instructional design, or human resources. Experience in people-centered analytics, program measurement, and Learning Management Systems is crucial.

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How does the Senior Learning Data Analyst contribute to DashMart’s training initiatives?

The Senior Learning Data Analyst contributes significantly to DashMart's training initiatives by conducting detailed analyses of training program participation and its effects on performance and business outcomes. This role is essential in designing effective training metrics, gathering insights through surveys and focus groups, and presenting findings to stakeholders, thereby enhancing the overall learning experience.

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What tools and technologies should a Senior Learning Data Analyst at DashMart be familiar with?

Candidates for the Senior Learning Data Analyst position at DashMart should be familiar with statistical tools and languages such as SQL, R, and Python, as well as learning technologies like e-learning tools, LMS platforms, and survey design software such as Qualtrics or Alchemer. Proficiency in data visualization tools is also highly beneficial.

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What kind of work environment can a Senior Learning Data Analyst expect at DashMart?

At DashMart, the work environment for a Senior Learning Data Analyst is hybrid, allowing for a mix of remote work and occasional in-office presence, tailored to the candidate’s nearest corporate office. This flexible setup is designed to promote collaboration while providing employees with the freedom to manage their work-life balance.

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Common Interview Questions for Senior Learning Data Analyst - DashMart
Can you describe your experience with data analysis in a learning context?

In answering this question, focus on providing specific examples of how you've used data analysis to improve training programs or assess training effectiveness. Highlight any metrics you developed, insights you uncovered, and the impact of your work on both training outcomes and overall business goals.

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How do you measure the effectiveness of a training program?

When responding, outline a systematic approach, mentioning the key metrics such as employee performance improvement, time to proficiency, and retention of knowledge. Discuss tools you’ve used for analysis and how you have translated data into actionable insights.

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What strategies do you employ to engage stakeholders in your analysis findings?

Discuss the importance of communication in engaging stakeholders. Highlight specific techniques such as tailored presentations, data visualization, and storytelling to make data relatable, and share experiences where your insights led to changes in training initiatives.

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How do you approach needs assessments for training programs?

Explain your process for conducting needs assessments, including gathering feedback from employees, analyzing performance data, and collaborating with subject matter experts. Emphasize how you identify critical gaps and formulate targeted learning solutions.

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Describe your experience with Learning Management Systems.

Provide details about the LMS platforms you have managed or worked with, emphasizing your role in ensuring effective day-to-day operations, including content updates, user support, and compliance reporting. Mention any specific challenges and how you overcame them.

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How do you stay updated with emerging learning technologies?

Showcase your proactive approach by mentioning relevant professional networks, webinars, courses, and industry publications you follow. Discuss how you’ve applied new technologies to enhance training experiences in previous roles.

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Can you give an example of how you used statistics in a training analysis?

Share a specific example where you applied statistical methods, such as A/B testing or regression analysis, to measure training effectiveness. Describe the hypothesis, approach, and results to illustrate your analytical skills.

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How do you prioritize multiple projects in a fast-paced environment?

Discuss your project management techniques, including how you assess project urgency and importance, manage timelines, and ensure resources are allocated effectively. Illustrate with examples where you successfully juggled deadlines.

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What steps would you take to improve a training program that is underperforming?

Lay out a strategic approach that includes analyzing feedback, reviewing training materials, consulting with participants, and reassessing training methods. Provide examples of how you’ve previously implemented improvements based on data.

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Why are you interested in the Senior Learning Data Analyst position at DashMart?

Express your enthusiasm for the role by connecting your skills and experiences to the position’s responsibilities. Highlight how your values align with DashMart’s mission and how you believe you can contribute to its success.

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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.

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SALARY RANGE
$71,400/yr - $105,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 12, 2025

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