Logistics Planner

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.Role ProfileThe Logistics Planner is responsible for ensuring that all shipments are processed timely and accurately and delivered in a way that exceeds our customer expectations. He/she will utilize SAP system to plan, tender and monitor all shipments are correct and processed in a timely manner from plant and warehouse locations. He/she will utilize knowledge of systems and experience to investigate operational problems and to ensure that the operational activities are provided to internal and external customers in a reliable, timely and effective manner. The employee's commitment to work safely and with integrity in all daily activities is essential.• Plan and execute shipment of raw materials and finished goods from shipping facilities to customer locations in a timely and cost-effective manner.• Track and Trace shipments to ensure on-time, error free delivery to customer locations and effectively communicating exceptions to appropriate contacts.• Support the operations by working closely with Carriers, Customer Service, and shipping facility personnel. This involves developing work procedures, streamlining work activities, identifying, investigating and eliminating recurring problems.• Handle operational issues that arise; escalate with Carriers and Supervision as necessary.• Work with Materials handling to ensure efficient loading operations and carrier pick-up scheduling• Identify and execute cost savings opportunitiesResponsibilities• Partner with Supply Chain to evaluate customer order priority and optimize capacity and equipment allocation accordingly• Provides expertise on functional and cross functional teams, special projects, etc. Develop capabilities and knowledge of procedures in order to work directly with functional groups to obtain resolution.• Identify, support or implement process design/modifications identified as result of audits, Lean, Six- Sigma, digitization ideation, or other initiatives.• Improve transport planning effectiveness via development and/or enhancement of planning models, processes and tools. Share Best Practices with planning community.• Lead or serve as Logistics Representative on cross functional teams or S&OP.• Provide back-up for other Planning positions; actively participate in training and sharing knowledge with others.• Develop and maintain in-depth knowledge of key customers, suppliers and products in area of responsibility.• Proactively monitors carrier tender acceptance and routing guide usage identifying trends and service improvement opportunities.• Provide feedback regarding carrier performance in meeting requested shipping dates.• Provides in-depth analysis of delivery reliability data and monitors for on-going systemic issues.• Identifies recurring service failures to key customers and escalates with Supply Chain Manager/Supervisor and Logistics Procurement Managers.• Identify opportunities to improve cost and carriers service levels to meet customer demands• Develop delivery alternatives to meet customer delivery requirements (expedite, swap options)• Drive resolution to urgent customer needs as well as responding to non-conformance /complaint resolutionQualificationsRequired Education• Bachelor's degree (Logistics, Supply Chain, or Business Related preferred) from an accredited college or university.Preferred Skills• Industry experience preferred• Experience/Job Knowledge/Expertise - preferably work experience in a similar environment or capacity.• Planning and Organizing - should possess excellent planning and organizational skills to accomplish specific goals and/or tasks.• Initiative - should be proactive in looking for ways to improve existing processes/tasks so as to create a more effective working environment within operations. He/she should proactively communicate shipment exceptions and solutions.• Leadership – should portray strong interpersonal and communication capabilities when dealing with internal and external partners. He/she is expected to manage operational issues to ensure that service levels are of acceptable standards and quality.• Computer Skills - Working knowledge of Microsoft Office; SAP R3; other related software applications preferred.• Communication Skills - should be effective with both written and verbal communications. He/she should Interface with internal departments such as Rate Audit, Procurement, Customer Service, Supply Planners, Claims Representative, Logistics ComplaintEastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.