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Copy of Copy of Social Media Specialist

Company Description

EASYVISTA, a leading provider of IT Service Management (ITSM) solutions, has experienced dynamic and continuous growth in recent years. Thanks to constant technological innovation, such as the integration of artificial intelligence and automation, we offer advanced solutions that transform the user experience and optimise IT operations for businesses.

Over the past four years, EASYVISTA has strengthened its position in the global market and acquired OTRS, a major player in open source service management solutions. This strategic acquisition broadens our product range and enables us to better meet our customers' needs while strengthening our expertise.

If you want to work in a fast-growing, innovative environment and play a key role in our customers' digital transformation, EASYVISTA offers you the opportunity to join a growing team where every contribution counts.

Join us and be part of this exciting adventure!

 

Job Description

Location : SPAIN/ ITALY/ PORTUGAL or UK (remote available)

We are seeking a Social Media Specialist with at least 3 years of experience in managing corporate social media accounts.

The ideal candidate will be responsible for developing and executing social media strategies to increase brand awareness, engagement, and lead generation.

He/She should have strong copywriting skills and be comfortable working in an international environment.

 

Main responsabilities will be : 

  • Develop, implement, and manage social media strategies across LinkedIn, Facebook, X and other relevant platforms (Reddit experience is a plus).
  • Create content, including posts, articles, and ideas for visual assets (such as carousels, videos, and images) in collaboration with the graphic team, to enhance brand presence and audience engagement.
  • Monitor and analyze performance metrics to optimize strategies and report on social media KPIs.
  • Collaborate with the marketing team to align social media efforts with broader marketing campaigns and business goals.
  • Stay up to date with industry trends and best practices to drive innovation in our social media approach.
  • Manage and engage with the online community, responding to comments and messages in a timely manner and fostering conversations across channels to build relationships and enhance engagement.
  • Support the management of paid social media campaigns (experience in advertising is a plus).

 

Additional Responsibilities:

  • Support the global marketing team by contributing to a variety of international campaigns.
  • Work closely with internal teams to tailor content and messaging for different audiences.
  • (Optional) Write blog content to support content marketing initiatives.

 

 

 

 

Qualifications

  • Minimum 3 years of experience in social media management, preferably in B2B or tech-related industries.
  • Proficiency in LinkedIn, Facebook, X and other social media platforms (Reddit experience is a plus).
  • Strong copywriting and content creation skills.
  • Basic knowledge of social media advertising and campaign management.
  • Ability to analyze social media metrics and make data-driven decisions.
  • Strong communication and collaboration skills.
  • Fluent in English (mandatory) and Spanish/ Portuguese/ Italian/ German/ French (additional languages are a plus)

Additional Information

Recruitment Process :

1st interview with our Talent Acquisition Manager

2nd interview with the Hiring Manager ( Social Media Manager)

References from former employers

 

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Copy of Copy of Social Media Specialist, EASYVISTA

Join EASYVISTA, a leading provider of IT Service Management (ITSM) solutions, as a Social Media Specialist in beautiful Lisbon, Portugal! If you're a creative spirit with a knack for social media and at least three years of experience managing corporate accounts, we're looking for you! Your role will be central to our mission, crafting and executing innovative social media strategies that elevate our brand presence and drive engagement across platforms like LinkedIn, Facebook, and X. Collaborating with our talented graphic team, you’ll create compelling content, from engaging posts and articles to eye-catching visuals that tell our story. You'll be diving deep into analytics, tracking performance metrics, and optimizing our strategies to ensure we're always on the cutting edge. Plus, you’ll engage directly with our online community—responding to comments, sparking conversations, and helping us build lasting relationships. If you possess strong copywriting skills, an understanding of social media advertising, and a flair for international collaboration, you’ll thrive in our fast-paced environment. Stay updated on the latest industry trends, and take pride in how your contributions support our customers' digital transformations. EASYVISTA offers a fantastic opportunity to grow your career while making an impact. Are you ready to embark on this exciting journey with us?

Frequently Asked Questions (FAQs) for Copy of Copy of Social Media Specialist Role at EASYVISTA
What does a Social Media Specialist at EASYVISTA do?

As a Social Media Specialist at EASYVISTA, you'll be responsible for developing and executing social media strategies that increase brand awareness and community engagement. You'll manage multiple platforms, create captivating content, analyze performance metrics, and collaborate with our marketing team to ensure your efforts align with broader business goals.

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What qualifications are required for the Social Media Specialist position at EASYVISTA?

To qualify for the Social Media Specialist position at EASYVISTA, candidates should have a minimum of three years of experience in social media management, preferably in B2B or tech-related industries. Proficiency in social media platforms and strong copywriting skills are essential. Fluency in English is mandatory, and knowledge of additional languages is a plus.

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How does the Social Media Specialist contribute to EASYVISTA's growth?

The Social Media Specialist contributes to EASYVISTA's growth by enhancing brand visibility and generating leads through effective social media strategies. By creating high-quality content and engaging with our audience, this role is crucial in driving user experiences that align with our technology-driven solutions.

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What tools and platforms should a Social Media Specialist at EASYVISTA be familiar with?

A Social Media Specialist at EASYVISTA should be proficient in LinkedIn, Facebook, and X, as well as have a basic understanding of social media advertising tools. Familiarity with performance analytics and content creation software is also beneficial to effectively track and enhance social media metrics.

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What is the recruitment process like for the Social Media Specialist role at EASYVISTA?

The recruitment process for the Social Media Specialist role at EASYVISTA typically begins with a first interview with our Talent Acquisition Manager, followed by a second interview with the Hiring Manager, who is the Social Media Manager. After these steps, references from former employers may be required to finalize the hiring process.

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Common Interview Questions for Copy of Copy of Social Media Specialist
How do you develop a social media strategy?

When developing a social media strategy, it's essential to align your goals with the overall marketing objectives of the company. Start by identifying your target audience and the platforms they use. Research industry trends and competitor strategies to inform your approach. Set measurable KPIs to evaluate the performance of your content and adjust your strategy based on analytics.

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Can you provide examples of successful social media campaigns you've managed?

Sharing successful examples of past campaigns is a great way to demonstrate your experience. Highlight specific campaigns, the objectives you set, and the results, like increased engagement or leads. Discuss the content strategies you employed and how you adjusted the plan based on performance metrics.

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What tools do you use for managing social media accounts?

Be prepared to discuss the social media management tools you're familiar with, such as Hootsuite, Buffer, or Sprout Social. Explain how these tools help you schedule posts, track performance, and engage with your audience, showcasing your organized approach to social media management.

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How do you measure the success of your social media efforts?

Discuss the KPIs you focus on, such as engagement rates, follower growth, and conversion metrics. Explain how you analyze these metrics to assess what works and what doesn’t, enabling you to make data-driven decisions to improve future strategies.

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What role does content play in social media strategy?

Content is the backbone of any social media strategy. Emphasize the importance of crafting engaging and valuable content that resonates with your audience. Talk about the types of content you’ve created, like videos, blogs, or infographics, and how they contributed to brand awareness and engagement.

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How do you handle negative comments or feedback on social media?

Handling negative comments requires a careful approach. Discuss your strategy for responding professionally and empathetically to maintain the brand's reputation. Highlight the importance of addressing concerns promptly and taking conversations offline when necessary to resolve issues.

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How do you stay updated with social media trends?

Staying current with trends is crucial in social media. Mention resources you utilize, like industry blogs, webinars, and social media communities. Share how you implement new trends into your strategy to keep your content fresh and engaging.

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What experience do you have with social media advertising?

If you have experience with social media advertising, discuss the platforms you've used, like Facebook Ads or LinkedIn Sponsored Content. Explain how you develop targeted ad campaigns and optimize them based on performance metrics to achieve the best results.

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What strategies do you use for audience engagement?

Engaging your audience requires creativity and consistency. Share strategies like hosting Q&A sessions, conducting polls, or creating user-generated content campaigns. Discuss the importance of building a community and fostering two-way communication.

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Can you tell us about a time when you adapted your strategy based on analytics?

Providing an example of adapting your strategy shows that you're data-driven. Describe a situation where you identified a trend or issue through analytics and the steps you took to adapt your content or approach, detailing the positive outcome that followed.

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Full-time, remote
DATE POSTED
March 23, 2025

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