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Sr Manager, Performance Marketing

TOMS is in business to improve lives. When you wear or work with TOMS, you help support children’s education, health and well-being, giving kids everywhere the gift of better tomorrows.

About the Role:

The Senior Manager, Performance (Digital) Marketing leads acquisition focused performance marketing for the TOMS Ecommerce business through paid media advertising on digital channels such as paid social, paid search, and affiliates. This role is tasked with new customer growth and achieving ROAS and revenue goals through efficient scaling of significant paid media budgets. The role will involve leading acquisition strategy and execution through a data-intensive test and learn framework, and managing external platform and agency partners to support in reaching program objectives.

The Impact You'll Make:

  • Lead paid social planning and execution: define objectives and benchmarks; forecast and allocate spend; manage media planning, execution, measurement, and optimization in conjunction with agency partners.

  • Lead paid search/shopping strategy and execution: define objectives and benchmarks; forecast and allocate spend; manage media planning, execution, measurement, and optimization in conjunction with agency partners.

  • Lead affiliate, retargeting, CTV and emerging media channel strategy and execution: define objectives and benchmarks; forecast and allocate spend; manage media planning, execution, measurement, and optimization

  • Lead team and agency members towards reaching program objectives

  • Own analytics and reporting across paid media channels working in close collaboration with internal and external partners.

  • Oversee creative process across channels, with support from direct report

  • Test and learn new platforms, initiatives, emerging media; keep abreast of digital marketing trends and opportunities

What You Bring:

  • 5+ years of paid social media expertise particularly in Facebook Ads Manager

  • 5+ years of people and agency management experience

  • High proficiency in digital platforms (Shopify, GA, Triple Whale) and social media networks: Facebook, Instagram, Tik Tok, Snapchat, Pinterest, Google, CTV

  • Performance marketing (acquisition and retention) strategy, execution, and optimization

  • Advanced analytics and measurement skills; managing measurement towards KPI's

  • Experience with Budget management ( >$10M annually)

  • Digital creative process management skills

  • Paid search expertise particularly in Google Adwords, Shopping, Pmax

  • A genuine enthusiasm for TOMS' mission and a commitment to making kindness in business the norm

What We Give:

  • This is a Direct Hire role with a target annual salary range of $135,000 - 145,000 depending on experience, plus an annual bonus based on the company's performance

  • Hybrid work environment - come into our Culver City, CA office 2-3 days a week to meet with your team (bring your pup too!)

  • A $600 stipend when you join to furnish your home office how you like, plus $100 annually to refresh your supplies and gear

  • Medical, dental, and vision insurance; 401K with company matching

  • A generous PTO policy plus 12 paid annual holidays and one floating holiday

  • 4 free pairs of shoes per year (yes, free!)

  • Employee Discount on all of our products, plus discounts on partnering businesses

  • Wellness Program offering resources for your mental health, physical well-being, personal finance, nutrition, etc.

  • Anti-Racism educational opportunities, including company-wide days of learning

  • Opportunities to volunteer with Giving Partners and Community Organizations

Don't meet every single requirement? We still encourage you to apply! Studies show that women, non-binary applicants, and people of color are less likely to apply for jobs unless they meet every single qualification. However, at TOMS, our diverse backgrounds, perspectives, identities, and talents help us thrive.

TOMS is a proud B Corporation and a member of the Fair Labor Association. We're committed to transparent and equitable compensation, benefits, and opportunities.

EEO Statement:  TOMS is an equal opportunity employer, committed to intentional anti-racism in all areas of our organization and will consider qualified applicants with criminal histories in accordance with the L.A. Fair Chance Initiative Ordinance.

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Average salary estimate

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$135000K
$145000K

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What You Should Know About Sr Manager, Performance Marketing, TOMS

At TOMS, we're on a mission to improve lives, and we're looking for a passionate Sr Manager, Performance Marketing to join our dynamic team in Culver City. In this role, you'll spearhead acquisition-focused performance marketing for our Ecommerce business through innovative paid media strategies across digital channels including paid social and search. Your contributions will be crucial in driving new customer growth and achieving our revenue goals while efficiently managing substantial paid media budgets. Collaborating with agency partners, you'll design and execute robust performance marketing strategies underpinned by a data-driven test-and-learn framework. Your leadership will inspire the team to achieve program objectives, as you oversee everything from paid social and search strategies to affiliate marketing and emerging media channels. With your expertise in performance marketing, seasoned analytics skills, and a love for TOMS' mission, you'll ensure that every campaign not only meets but exceeds expectations. If you’re excited about using your skills to create a lasting impact and foster a kinder tomorrow, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Sr Manager, Performance Marketing Role at TOMS
What are the responsibilities of a Sr Manager, Performance Marketing at TOMS?

As the Sr Manager, Performance Marketing at TOMS, your primary responsibility will be crafting and executing performance marketing strategies aimed at customer acquisition via various digital channels. You will oversee paid social planning, paid search strategies, and manage affiliate marketing initiatives while collaborating closely with external agency partners. Additionally, you’ll be accountable for analytics and reporting across all paid media, ensuring campaigns are optimized for performance and maximizing ROAS.

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What qualifications are needed for the Sr Manager, Performance Marketing role at TOMS?

To qualify for the Sr Manager, Performance Marketing position at TOMS, you should have over 5 years of experience in paid social media, particularly with Facebook Ads Manager, alongside extensive people and agency management skills. High proficiency in digital platforms such as Shopify and Google Analytics is essential, along with expertise in budget management, particularly for campaigns exceeding $10 million annually. A genuine passion for TOMS' mission and performance marketing mastery is also vital for success in this role.

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What does TOMS offer as part of the Sr Manager, Performance Marketing compensation package?

TOMS offers an attractive compensation package for the Sr Manager, Performance Marketing position, with a target annual salary between $135,000 and $145,000 based on experience, alongside an annual performance-based bonus. Benefits include a hybrid work environment, medical, dental, and vision insurance, a generous PTO policy, and a unique opportunity to receive 4 free pairs of shoes each year. The company also provides wellness resources and encourages personal growth through educational opportunities.

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How does TOMS ensure a positive workplace culture for the Sr Manager, Performance Marketing?

At TOMS, creating a supportive workplace culture is key. The company values diversity and inclusivity, encouraging applicants from all backgrounds to apply for roles like the Sr Manager, Performance Marketing. Employees can thrive in a collaborative environment that devotedly supports professional development, provides opportunities to volunteer with community organizations, and maintains a focus on kindness and ethical practices within the business.

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What skills are essential for success in the Sr Manager, Performance Marketing role at TOMS?

Success in the Sr Manager, Performance Marketing role at TOMS requires a combination of analytical and creative skills. You should possess advanced analytics to measure campaign performance and refine strategies accordingly. Proficiency in managing substantial budgets, experience with various digital marketing platforms, and a solid understanding of consumer behavior in performance marketing are crucial. Communication and leadership skills will also help effectively manage agency partnerships and inspire internal team members.

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Common Interview Questions for Sr Manager, Performance Marketing
Can you describe your experience with performance marketing in your previous roles?

When answering this question, focus on specific examples from your previous roles that detail the strategies you've deployed and the outcomes achieved. Highlight your familiarity with various digital marketing platforms and discuss how you measured success through key performance indicators (KPIs).

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How do you approach budget management for marketing campaigns?

Discuss your experience managing budgets, particularly outlining any large-scale campaigns. Mention strategies you use to allocate funds effectively, monitor spending, and optimize ROI through analytics and ongoing adjustments to campaigns.

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Share a successful campaign you managed and what made it effective.

Choose a campaign where you led performance marketing efforts and elaborate on the objectives, execution, and your role in achieving success. Highlight key metrics that reflect the campaign's effectiveness, such as increases in conversion rates or overall ROI.

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What tools and platforms do you leverage for performance marketing analysis?

Mention tools you are proficient with, such as Google Analytics, Facebook Ads Manager, or other relevant software, and explain how you utilize these tools for tracking, measuring results, and making informed decisions about campaign adjustments.

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How do you stay updated with the latest trends in digital marketing?

Share your commitment to continuous learning and detail the resources you engage with, such as industry blogs, webinars, or conferences. Emphasize how you apply gathered insights into your marketing strategies to achieve better performance.

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Can you explain how you would manage agency partnerships?

Discuss your experience working with agency partners, focusing on how you establish goals, maintain clear communication, and measure effectiveness. Highlight your skills in collaborating to achieve shared objectives and optimize campaign performance.

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What role does creativity play in your digital marketing campaigns?

Emphasize the importance of creativity in performance marketing. Discuss how unique ad content can attract customers and share specific examples where innovative ideas led to campaign success.

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How do you prioritize tasks when managing multiple campaigns?

Talk about using project management tools and methodologies to prioritize projects based on deadlines, budget considerations, and impact potential. Explain how effective prioritization ensures that all aspects of campaigns are executed successfully.

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What is your experience with A/B testing in digital marketing campaigns?

Discuss your hands-on experience with A/B testing, describing the methodologies you implemented, what aspects you tested (ad copy, visuals, calls-to-action), and how you analyzed results to inform future campaign strategies.

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Why do you want to work at TOMS in the Sr Manager, Performance Marketing role?

Convey your passion for TOMS' mission and how it aligns with your values. Discuss your admiration for the brand's commitment to making a positive impact and how this motivates you to leverage your performance marketing expertise to contribute to their goals.

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We're in business to improve lives. TOMS has always stood for a better tomorrow - one where humanity thrives. To us, that means no matter who you are or where you live, you feel physically safe, mentally healthy, and have equal access to opportun...

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Full-time, hybrid
DATE POSTED
March 27, 2025

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