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Senior Solutions Architect

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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Are you looking to make a real impact and play a substantial role in the growth of our company?

As a Senior Enterprise Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be passionate about excellence, taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing

Serving as the technical point of contact for your accounts and account managers in your assigned territory.
Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
Crafting and owning value based relationships at all levels in customer organizations.
Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
Effectively positioning Elastic products, solutions and services.
Crafting collateral, and collaborating with other Elasticians to meet customer needs.
Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
Deepening both your sales and technical skills through self driven education using all the professional development opportunities provided by Elastic.

What You Bring

A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
Ability to articulate and sell the benefits of modern platforms, software and technologies.
A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, solve a problem, or outpace competitors.
An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
The ability to inspire groups, both large and small
A willingness to travel within region to meet your customers.
Must be located in the Pacific Northwest or California

Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable).

The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$107,500—$170,100 USD

The typical starting Target Variable range for this role is:

$46,000—$72,800 USD

The typical starting On-Target Earnings (OTE) range for this role is:

$153,500—$242,900 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Average salary estimate

$138800 / YEARLY (est.)

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$107500K

$170100K

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What You Should Know About Senior Solutions Architect, Elastic

At Elastic, the Search AI Company, we are looking for a passionate Senior Solutions Architect to join our innovative team in California. As a Senior Solutions Architect, you will play a crucial role in driving the growth of our company, serving as a trusted technical advisor to our sales team and customers. Your job will involve understanding and solving complex business challenges using the Elastic Stack, a platform relied upon by over half of the Fortune 500. You will engage actively with our community, representing Elastic at events, and enabling our sales team to deliver outstanding solutions. The ideal candidate will possess a strong technical background, coupled with the ability to build value-based relationships at multiple levels within organizations. Your responsibilities will encompass everything from the initial discovery of customer needs to creating impactful sales strategies that highlight the value of our offerings. You’ll have the opportunity to collaborate with colleagues across various departments to ensure we are continuously meeting the needs of our customers while enhancing your own skills through Elastic’s professional development programs. If you’re ready to make a real impact and thrive in a fast-paced environment, then joining Elastic as a Senior Solutions Architect could be your next career move. We believe in taking care of our people, offering competitive benefits, supporting diversity, and maintaining a flexible work culture where work-life balance is prioritised. Come be a part of our story at Elastic!

Frequently Asked Questions (FAQs) for Senior Solutions Architect Role at Elastic

What are the main responsibilities of a Senior Solutions Architect at Elastic?

As a Senior Solutions Architect at Elastic, your key responsibilities will include serving as the technical point of contact for accounts, developing a deep understanding of customers' goals, crafting value-based relationships, guiding customers through the implementation of Elastic solutions, and actively participating in sales processes from discovery to technical wins.