Sales Professional- Outside Sales

As a Sales Professional - Outside Sales, your primary responsibilities include serving client families by making both at-need cemetery arrangements and offering pre-need arrangements. You'll be engaged in lead generation through prospecting and networking, while also building strong relationships with families by understanding their needs and delivering personalized service.

To qualify for the Sales Professional - Outside Sales position at our Tampa location, you will need a high school diploma or equivalent. Additionally, 1-2 years of customer service or sales experience is preferred. You'll also need to obtain a current driver’s license and any necessary insurance licenses based on state requirements.

Success in building relationships as a Sales Professional - Outside Sales starts with listening to client inquiries attentively and responding with genuine concern. By connecting on a personal level and following through on customer requests, you'll develop trust-based relationships, earning the right to ask for referrals and grow your client base.

In our organization, teamwork is essential. As a Sales Professional - Outside Sales, you'll collaborate closely with funeral directors and other cemetery staff to ensure high-quality service across all interactions. Sharing family concerns and previous service details will help you prepare and support current client needs efficiently.

Key skills for a Sales Professional - Outside Sales include strong customer service abilities, empathy, and effective communication. You should also be tech-savvy for basic software use and capable of adapting to flexible hours, as some evenings or weekends may be required.

When answering this question, share specific examples from your past roles. Highlight any achievements, challenges you've faced, and how you overcame them. Tailor your response to show how your experience aligns with the responsibilities of a Sales Professional - Outside Sales.

Demonstrate your ability to build trust through genuine, empathetic interactions. Describe your approach to active listening, acknowledging emotions, and providing clear, helpful information to clients as they navigate their needs. Be sure to connect how this is crucial in the role at our company.

Discuss methods like using referrals, community networking, and engaging with existing clients to discover new leads. Sharing relevant experiences or techniques that have proven effective for you will showcase your proactive approach as a Sales Professional - Outside Sales.

Highlight your conflict resolution skills. You might talk about staying calm, empathetic communication, and working collaboratively with clients to find satisfactory solutions. This approach will show your capability to navigate challenging discussions effectively.

Emphasize the importance of follow-ups in maintaining client relationships and securing sales. Outline your strategies for timely follow-ups and how they contribute to overall client satisfaction, a key aspect of a Sales Professional - Outside Sales role.

Mention your preparatory steps, such as reviewing client history, identifying their unique needs, and preparing tailored solutions. This shows that you value personalized service, which is essential in the Family Service Counselor role at our company.

Share a specific success story where your actions led to exceeding sales targets. Focus on the strategy you employed, the outcome, and how it relates to the responsibilities of the Sales Professional - Outside Sales position.

Demonstrate your knowledge about the concept and benefits of pre-planning arrangements. Discuss how pre-planning can protect families in the future, which is central to the role of a Sales Professional - Outside Sales in our organization.

Share personal strategies for maintaining motivation, such as setting goals, tracking progress, or drawing inspiration from successful past interactions. Relate this to the challenges and rewards of being a Sales Professional - Outside Sales.

Discuss potential challenges you foresee, such as managing client emotions, and turn your answer into an opportunity to share how you plan to address these challenges effectively, highlighting your proactive mindset as a Sales Professional - Outside Sales.