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Lead Technician - Engineering - Day Shift

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly is designing and building a new state of the art Parenteral, Device, and Packaging Assembly Facility in Raleigh-Durham North Carolina.  This is an exciting opportunity to help build a state-of-the-art facility and Quality System from the ground up. 

Responsibilities:

The Engineering Technician in Parenteral delivers solid technical expertise as the first line of engineering support to production processes, transfer knowledge of equipment capabilities, and works in conjunction with other engineering team members, as well as operations and maintenance departments to ensure process equipment readiness and reliability. The Engineering Technician is responsible for equipment performance by supporting engineering initiatives and implementing process improvement projects. This position requires expertise in production processes, commissioning, qualification, and validation of assets. This position will help ensure that equipment is maintained in a qualified state, can be operated safely, and maintenance is properly performed on the systems.

Key Objectives/Deliverables:

The Engineering Technician in Parenteral has the following objectives, but not limited to:

  • Act as the first line of engineering support. Investigate and resolve issues with process equipment in Inspection and Robotics that create production delays.
  • Transfer knowledge of equipment capabilities and operational techniques to operators and maintenance.
  • Implement tools for operations and engineering to learn and work more proficiently.
  • Coordination of engineering contractors and vendors.
  • Work closely with process and automation engineers to assist during qualification, engineering studies, cycle development, investigations, and process changes, providing technical reports, redlining drawings & specifications. 
  • Work closely with other technicians to identify and troubleshoot mechanical, electrical, automation and instrumentation issues.
  • Implement tools for operations and engineering to learn and work more proficiently.
  • Assist maintenance in:
    • Troubleshooting activities.
    • Job plans reviews. 
    • Participating in periodic reviews of equipment state.
  • Identify opportunities for process improvements using equipment performance data and communicate to process and/or automation engineers.
  • Plan and execute small projects for process and automation equipment improvements.
  • Work with the process area owners and operations personnel in development of equipment design, procedures, engineering studies and maintenance practices that will enable the process to operate as required.
  • Find and eliminate safety issues with the equipment and processes.
  • Execution of Pre-Start Up Safety (PSSR) reviews.
  • Participate in safety reviews and audits, as required.
  • Perform activities in accordance with GMPs and applicable procedures.
  • Understand the production process and critical process parameters.
  • Assure that operational and maintenance procedures and practices reflect safety concerns.

Minimum Requirements:

  • High School Diploma/GED
  • Previous experience directly supporting a pharmaceutical manufacturing.
  • Solid experience in a GMP manufacturing environment.
  • Solid experience in instrumentation, mechanical, and electrical disciplines.

Additional Preferences:

  • Demonstrated ability to work safely in a participative environment.
  • Knowledge of Inspection and Robotics equipment and other Parenteral manufacturing operations
  • Strong equipment/process troubleshooting skills.
  • Demonstrated proficiency with Microsoft Word and Excel; proficient at typing and writing technical documents.
  • Demonstrated ability to work independently with strong organizational skills and attention to detail and ability to adapt to rapidly changing priorities.
  • Demonstrated strong interpersonal skills and communications skills with a service attitude.
  • Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals.
  • Previous experience with highly automated equipment
  • Knowledge of Parenteral equipment and manufacturing operations
  • Experience with computerized maintenance management systems.
  • Experience in PLC and/or HMI programming.
  • Studio 5000 and FactoryTalk View SE programming experience.

Other Information:

  • Ability to wear safety equipment (safety glasses, safety shoes, protective gloves etc.)
  • Role will be responsible to work 12-hour shifts on days (2-2-3 schedule).

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$31.37 - $52.28

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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What You Should Know About Lead Technician - Engineering - Day Shift, Eli Lilly and Company

Lilly is excited to announce an amazing opportunity for a Lead Technician - Engineering - Day Shift to join our pioneering team in Raleigh-Durham, North Carolina. At Lilly, we pride ourselves on uniting care with discovery, and as a global healthcare leader, we're here to make life better for people across the globe. As the Lead Technician, you'll be the forefront of our engineering support for our cutting-edge Parenteral Facility. Your responsibilities will include troubleshooting and resolving technical issues with advanced production equipment, ensuring optimal performance and reliability. Collaborating with a dynamic team of engineers, maintenance crews, and operators, we'll count on your expertise to facilitate knowledge transfer and implement innovative solutions that streamline our processes. You'll coordinate engineering contractors, take an active role in investigating performance data, and execute small projects aimed at continuous improvement. With your strong background in a GMP environment, troubleshooting skills, and a passion for safety, you'll be instrumental in developing procedures and practices that maintain a qualified state for our equipment. We believe in fostering a supportive and inclusive culture, and at Lilly, every individual plays a critical role in advancing our mission. If you're ready to elevate your career while making a real impact, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Lead Technician - Engineering - Day Shift Role at Eli Lilly and Company
What responsibilities does the Lead Technician - Engineering - Day Shift have at Lilly?

As a Lead Technician - Engineering - Day Shift at Lilly, your primary responsibilities involve serving as the first line of engineering support for the Parenteral Facility. This includes troubleshooting equipment issues, transferring knowledge of operational techniques to team members, and implementing effective tools and procedures to improve operational efficiency. You'll work closely with engineering, maintenance, and production teams to ensure the success of our manufacturing operations. Additionally, your role will require you to assist in small project execution aimed at enhancing equipment reliability and efficiency.

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What qualifications are needed for the Lead Technician position at Lilly?

To qualify for the Lead Technician - Engineering - Day Shift role at Lilly, candidates must possess at least a High School Diploma or GED, alongside relevant experience in pharmaceutical manufacturing. A solid background in GMP environments, instrumentation, mechanical, and electrical disciplines is essential. Familiarity with advanced manufacturing operations, especially involving Inspection and Robotics equipment, is highly preferred. Strong communication, organization, and problem-solving skills are also critical for success in this position, as is a commitment to maintaining safety standards.

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What is the work schedule for the Lead Technician - Engineering - Day Shift position at Lilly?

The Lead Technician - Engineering - Day Shift at Lilly will work a 12-hour shift on a 2-2-3 schedule. This schedule allows for alternating workdays and off days, providing a balanced approach to your work-life. As a key member of our team, you'll have the opportunity to contribute vital support during core production hours, ensuring our operations run smoothly and efficiently.

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What safety measures are in place for the Lead Technician - Engineering - Day Shift at Lilly?

At Lilly, safety is paramount. As a Lead Technician - Engineering - Day Shift, you will be responsible for ensuring that all activities comply with safety protocols and Good Manufacturing Practices (GMPs). This includes conducting Pre-Start Up Safety reviews, participating in safety audits, and promoting a safe work environment. All employees are required to wear appropriate safety gear, such as safety glasses and protective gloves, while performing their duties.

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How does Lilly support employee development in the Lead Technician role?

Lilly is dedicated to the growth and development of its employees. In the Lead Technician - Engineering - Day Shift role, you'll have opportunities to participate in training programs, workshops, and collaboration with experienced engineers to enhance your skills. Additionally, Lilly fosters an inclusive environment where you can share insights, contribute to process improvements, and take advantage of mentorship opportunities to further your career in the pharmaceutical industry.

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Common Interview Questions for Lead Technician - Engineering - Day Shift
Can you describe your experience with troubleshooting equipment in a pharmaceutical setting as a Lead Technician?

When answering this question, highlight specific instances where you diagnosed and resolved equipment issues in a GMP environment. Share the methods you used to identify root causes and how you collaborated with teams to implement successful solutions.

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What specific safety protocols would you implement as a Lead Technician at Lilly?

Demonstrate your understanding of safety in a manufacturing environment by outlining the safety protocols you would prioritize. Talk about Pre-Start Up Safety reviews, regular safety audits, and your commitment to ensuring that all team members adhere to safety guidelines.

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How do you prioritize tasks in a fast-paced engineering environment?

Share your strategies for managing multiple priorities effectively. Discuss tools you use to organize tasks, how you communicate with team members to delegate responsibilities, and how you adapt to shifting priorities based on production needs.

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What role do you think teamwork plays in the success of engineering operations?

Emphasize the importance of communication and collaboration within the team. Provide examples of how working closely with operators and engineers has led to successful engineering resolutions and project implementations.

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Describe a time when you improved a process or system in your previous roles.

Share a specific example of a process or system enhancement you've made. Explain the situation, the changes you implemented, and the results that were achieved, including any metrics that depict success.

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How do you stay current with technology trends in the pharmaceutical manufacturing industry?

Discuss the resources you use to keep up with industry advancements, such as online courses, seminars, professional organizations, or conferences. Highlight your enthusiasm for continuous learning to showcase your proactive approach.

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What is your experience with Automated and Robotic systems in manufacturing?

Describe your familiarity with any automated systems you have worked with, specifically in the context of inspection and robotics. Share experiences where you improved or maintained these systems, highlighting your technical skills.

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How would you handle a situation where equipment failure delays production?

Outline your strategy for addressing production delays due to equipment failure. Discuss your approach to troubleshooting the issue, communicating with relevant teams, and implementing temporary solutions while working towards a permanent fix.

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Can you explain your knowledge of GMP practices?

Be prepared to provide details on your understanding of Good Manufacturing Practices, including the importance of compliance, documentation, and procedures that ensure product quality and safety in pharmaceutical manufacturing.

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What interpersonal skills do you believe are essential for a Lead Technician?

Discuss qualities such as effective communication, active listening, and teamwork. Provide examples of how these skills have helped you collaborate effectively with your colleagues and resolve conflicts in the past.

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Full-time, on-site
DATE POSTED
March 29, 2025

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