Product Manager

As a Product Manager at Enbridge, your primary responsibilities include defining and communicating the product vision and strategy while collaborating with partners to capture product requirements. You'll develop user stories, prioritize the product backlog, and act as a liaison between the development team and various stakeholders. Participation in agile ceremonies will also be a key aspect of your role, along with monitoring product performance metrics to drive continuous improvement.

To be considered for the Product Manager position at Enbridge, candidates should have at least 5 years of experience in a similar role, preferably in a software development environment. A bachelor's degree in business, computer science, or a related field is required. Strong analytical skills, familiarity with product management tools, and effective communication abilities are also essential for success in this role.

The work environment for a Product Manager at Enbridge is dynamic and collaborative, typically performed in a modern office setting with the flexibility to work 100% remote. You will engage with cross-functional teams and stakeholders and may need to travel up to 15% within North America. Enbridge supports its employees with workplace programs that enhance flexibility and work-life balance.

A successful Product Manager at Enbridge should possess strong analytical abilities, excellent written and verbal communication skills, and a solid understanding of agile methodologies. The ability to prioritize tasks, manage multiple projects simultaneously, and collaborate effectively with technical and non-technical partners is vital. Familiarity with UX/UI principles and product management certifications would also be advantageous.

Enbridge values diversity and inclusion and is committed to providing employment opportunities for all qualified individuals. In recruitment, they ensure that candidates are evaluated fairly without regard to age, race, gender, or other identifiers. There are also provisions for applicants with disabilities to request accessible formats and supports, reinforcing their commitment to creating an inclusive work environment for every employee.

In prioritizing product features, I utilize data-driven insights, user feedback, and business goals to assess which features will deliver the most value to both users and the organization. Techniques such as the MoSCoW method can help categorize features by importance, allowing me to make informed decisions holistically.

Certainly! In past roles, I regularly facilitated discussions between stakeholders with differing opinions. I helped them articulate their needs and concerns, and then focused on common goals while leveraging data to propose solutions, ensuring that everyone felt heard while moving forward strategically.

I typically use tools like JIRA for backlog management and Trello for visualizing workflows. These tools help in tracking progress and maintaining transparency with the team. Additionally, gathering user insights through tools like SurveyMonkey allows for informed decision-making based on real feedback.

I have extensive experience working in agile teams, where I actively participated in ceremonies such as sprint planning, reviews, and retrospectives. These practices foster collaboration and adaptability in the development process, enabling teams to iterate quickly and respond to changes effectively.

To create effective user story maps, I begin by understanding the overall user journey and gathering input from stakeholders. I break down the journey into manageable tasks, prioritizing them based on user impact and business objectives, which helps ensure that the team stays focused on delivering optimal user experience.

I analyze product performance metrics by setting key performance indicators (KPIs) aligned with business goals. By using analytics tools, I monitor user engagement, conversion rates, and feedback scores to identify areas for improvement and inform future product iterations.

When changes in market trends occur, I conduct thorough competitive analysis and gather market research to identify new opportunities. I adapt our product strategy based on these findings and present solutions to my team, ensuring we remain agile and responsive to evolving customer needs.

Customer feedback is invaluable in my product management approach; it helps me understand user pain points and preferences. I regularly collect feedback through surveys, interviews, and analytics to inform product decisions and shape future functionality, ensuring we continuously meet customer expectations.

I foster collaboration through clear communication and by acting as a bridge between technical and non-technical teams. I focus on translating technical jargon into relatable language for business partners and ensure that development teams understand user requirements and feedback, promoting a shared understanding.

During my tenure as a Product Owner, I led a product launch that successfully increased user adoption by 40%. Through comprehensive user research, effective prioritization of features, and cross-team collaboration, we delivered a robust solution that not only met market demands but also exceeded customer expectations.