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Audio Visual Technician - VSET

EOS IT Solutions is seeking an entry-level Audio Visual Technician to join our Venue & Specialty Escalation Team. The ideal candidate will assist in the installation, maintenance, and troubleshooting of audio-visual equipment for various venues.

Skills

  • Knowledge of AV equipment
  • Technical troubleshooting experience
  • Excellent customer interaction skills

Responsibilities

  • Perform daily maintenance of hardware & software.
  • Conduct kick-off meetings and events with AV/IT Support.
  • Execute monthly preventative maintenance.
  • Utilize remote access tools on various systems.
  • Provide onsite support for executive level events.
  • Document and track equipment status.

Education

  • Relevant technical certification preferred

Benefits

  • Diverse and inclusive work environment
  • Equal opportunity employer
  • Support for employee growth
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$73500 / YEARLY (est.)
min
max
$72000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Audio Visual Technician - VSET, EOS

Are you ready to jumpstart your career in the world of audio-visual technology? Join EOS IT Solutions as an Audio Visual Technician in Menlo Park, CA! Here, we're committed to delivering top-notch collaboration and business IT support services, working with some of the biggest names in the industry. As part of the Venue & Specialty Escalation Team, you'll have the opportunity to work directly with our senior technicians and system engineers to create an actionable impact in our clients' managed spaces. Your tasks will include everything from performing daily maintenance of audio-visual equipment to troubleshooting technical issues and providing onsite support for events. You’ll be the go-to person for event setups, ensuring flawless execution and timely delivery of our services! With responsibilities that range from inventory management to conducting equipment sweeps before events, this position is perfect for someone who loves to be at the heart of planning and executing grand experiences. We value professionalism and excellent customer interaction here at EOS, and we strive to foster a collaborative environment that believes in diversity and inclusion. We're excited to see your enthusiasm and eagerness to learn as you embark on this thrilling journey with us!

Frequently Asked Questions (FAQs) for Audio Visual Technician - VSET Role at EOS
What are the main responsibilities of an Audio Visual Technician at EOS IT Solutions?

As an Audio Visual Technician at EOS IT Solutions, your primary responsibilities will include maintaining and troubleshooting audio-visual equipment, supporting event operations, and ensuring a smooth execution of client functions in managed venues. You'll perform daily checks and maintenance, troubleshoot technical issues, and create documentation to track equipment use and conditions.

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What qualifications do I need to apply for the Audio Visual Technician position at EOS IT Solutions?

To apply for the Audio Visual Technician position at EOS IT Solutions, you should have at least 2 years of practical experience with audio-visual equipment including lighting, sound, and video recording. An understanding of event production challenges along with excellent communication skills is also essential for this role.

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Can I work from home as an Audio Visual Technician at EOS IT Solutions?

The Audio Visual Technician role at EOS IT Solutions primarily involves hands-on support in-house and at client venues which requires you to be onsite in Menlo Park, CA. This position is ideal for those who enjoy active participation in various events rather than remote work.

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How does EOS IT Solutions support employee growth for Audio Visual Technicians?

At EOS IT Solutions, we prioritize the professional development of our employees. As an Audio Visual Technician, you'll have opportunities to work alongside experienced professionals, participate in training programs, and gain valuable experience in a dynamic environment, helping you to grow your skills and advance your career.

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What is the salary range for the Audio Visual Technician role at EOS IT Solutions?

The salary range for the Audio Visual Technician position at EOS IT Solutions is between $72,000 and $75,000 annually. This range may vary based on your experience, skills, and other factors considered during the hiring process.

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Common Interview Questions for Audio Visual Technician - VSET
Can you describe your experience with audio-visual equipment?

It's important to highlight specific examples of equipment you've worked with and any troubleshooting experience you've gained. Discussing projects where you successfully handled setups or resolved complex issues can be beneficial.

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How do you handle high-pressure situations during events?

Demonstrate your problem-solving skills by sharing an experience where you managed a critical issue during an event effectively. Highlight your composure, quick thinking, and teamwork to ensure everything runs smoothly.

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What steps do you take for preventative maintenance of AV equipment?

Explain your familiarization with the necessary equipment and software, along with detailing a checklist or routine you follow to ensure everything is operational without breaking down during events.

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What methods do you use to communicate effectively with clients?

Discuss your approach to understanding client needs through active listening and regular updates during projects. Emphasize the importance of clear, professional communication, especially in technical environments.

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What are your strategies for troubleshooting AV issues?

Walk through your problem-solving approach, including how you identify and isolate issues, your use of systematic troubleshooting processes, and how you collaborate with team members or engineers when necessary.

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How do you prioritize multiple tasks during busy events?

Highlight your organizational techniques such as planning, time management, making to-do lists, and communicating with your teammates to ensure responsibilities are clear. An example of how you’ve managed this in a past role would be valuable.

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Can you give an example of a challenging event you worked on?

Provide a detailed account of the event, your role in it, any obstacles faced, and how you contributed to its success. This showcases your strength in dealing with challenging situations.

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What experience do you have in training team members on AV systems?

Discuss any previous experience you have had in conducting training sessions, what methodologies you have used, and how you adjusted information for different listeners. Emphasize the importance of knowledge sharing.

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What are your thoughts on teamwork in a technical environment?

Express the importance of collaboration and how it leads to the success of technical projects. Provide examples of how you have successfully worked with cross-functional teams to execute tasks.

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Why do you want to work at EOS IT Solutions as an Audio Visual Technician?

Reflect on your passion for technology and customer service, and your desire to work in a diverse and innovative environment like EOS IT Solutions. Discuss how the company values align with your personal and professional goals.

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$72,000/yr - $75,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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