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Membership Sales Advisor, New York City

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

 

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

As a full-time Membership Sales Advisor, you are an Equinox brand ambassador. You are passionate about health and fitness, exciting others by encouraging their potential. You are the expert on all the club’s amenities, features, and programs. You’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Equinox experience. 

JOB OVERVIEW:

Full-time Membership Sales Advisors are responsible for achieving or exceeding individual sales goals, renewals and ancillary service goals by pre-planning the month with strategic outreach, in-club lead generation, and securing member referrals through events. You will work under the management of a General Manager and with the support of a Regional Sales Manager as well as your sales team. Membership Sales Advisors must display, have knowledge of and participate in all the club's services, programs, and products. Above all, Membership Sales Advisors have the ability to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members. 

RESPONSIBILITIES:

  • Responsible for selling club memberships and ancillary business packages 
  • Prospect new business and clients 
  • Host events and workshops for in-club lead generation 
  • Achieve or exceed individual sales goals, renewals and ancillary service goals 
  • Conduct pre-planning activities each month including strategic outreach, for securing member referrals   
  • Build rapport and lasting relationships with prospective and current members 
  • Membership Sales Advisors must have knowledge of and participate in all the club's services, programs, and products 

Qualifications

  • Previous sales experience preferred 
  • Must have an entrepreneurial spirit 
  • Confidence to perform on an incentive-based salary 
  • Excellent verbal and written communication skills 
  • Enthusiastic, energetic, personable and friendly disposition 
  • Personal passion for health and fitness 
  • Enjoy working within a team 
  • Strong time management skills and practices 
  • Ability to work a minimum of 40 hours per week, including weekends 
  • MUST be able to work evenings, weekends and holidays   
  • MUST be able to work the last 4 days of each month 
  • Pay Transparency: $17.00 Hourly. Variable bonus and commission plans allow for a potential total compensation of $80,000-$100,000 for reaching sales targets.

Additional Information

Additional benefits include: 

  • We offer competitive salary, benefits and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

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Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Membership Sales Advisor, New York City, Equinox

Join Equinox in New York City as a Membership Sales Advisor—your chance to be a brand ambassador for a company that's all about maximizing potential and inspiring a high-performance lifestyle. At Equinox, we’re not just selling memberships; we're building a community and elevating the fitness experience for our members. As a Membership Sales Advisor, your enthusiasm for health and fitness will shine as you connect with prospective and existing members, guiding them through all the club's fantastic amenities and programs. You will work closely with a team, reporting to a General Manager and collaborating with a Regional Sales Manager, all while achieving your individual sales goals. This role involves not just selling memberships but also generating leads through strategic outreach and hosting engaging events and workshops. If you have a knack for building rapport and are passionate about fostering long-term relationships, then you’ll excel in creating a strong referral network to keep our community thriving. With a competitive pay structure, including commission opportunities, and additional perks like complimentary club membership, your efforts will not only be recognized but rewarded. Bringing your unique personality to the forefront, you’ll cultivate an environment where everyone feels encouraged to unleash their potential. If you’re ready to inspire others and grow alongside a dynamic team, then this is the perfect opportunity for you at Equinox!

Frequently Asked Questions (FAQs) for Membership Sales Advisor, New York City Role at Equinox
What are the responsibilities of a Membership Sales Advisor at Equinox in New York City?

As a Membership Sales Advisor at Equinox in New York City, your primary responsibility is to sell memberships while also generating leads through outreach and hosting events. You'll build lasting relationships with members, ensuring they maximize their experience and participate in all club programs. Your role includes achieving individual sales goals, renewals, and contributing to a positive club atmosphere.

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What qualifications do I need to become a Membership Sales Advisor at Equinox in NYC?

To become a Membership Sales Advisor at Equinox in New York City, you should have previous sales experience, strong verbal and written communication skills, and a personal passion for health and fitness. An entrepreneurial spirit is essential, along with the ability to work evenings, weekends, and holidays. Strong time management skills will also serve you well in this dynamic role.

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Can you explain the compensation structure for a Membership Sales Advisor at Equinox?

Membership Sales Advisors at Equinox can expect a competitive hourly wage starting at $17.00, along with variable bonuses and commission plans that can boost total compensation to an impressive $80,000-$100,000 for achieving sales targets. This financial structure is designed to reward hard work and dedication in a high-energy sales environment.

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What can I expect during the training process as a new Membership Sales Advisor at Equinox in NYC?

As a new Membership Sales Advisor at Equinox in New York City, you can expect comprehensive training that covers all aspects of membership sales, club features, and our brand values. You'll learn from experienced management and engage in hands-on activities to become knowledgeable about our club’s services and programs, preparing you to thrive in your sales role.

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What are the perks of working as a Membership Sales Advisor at Equinox?

Working as a Membership Sales Advisor at Equinox comes with numerous perks. You get a complimentary club membership, along with exclusive discounts on personal training, Pilates, spa services, and retail products. Moreover, the vibrant team culture and growth opportunities provide a fantastic environment for professional development and personal fulfillment.

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Common Interview Questions for Membership Sales Advisor, New York City
How do you approach building relationships with potential members as a Membership Sales Advisor?

When building relationships with potential members, focus on active listening and understanding their individual fitness goals. Share relatable personal experiences and engage in conversation around their needs. Highlight the club's amenities and the unique experiences you can provide to help potential members envision their journey with Equinox.

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Can you describe a time when you exceeded your sales targets? What strategies did you use?

In my previous role, I exceeded my sales targets by implementing a referral program that encouraged current members to bring friends. I engaged in personalized follow-ups, hosted exclusive events, and tracked my outreach efforts closely—making adjustments as needed to ensure I met my goals consistently.

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What motivates you to work in sales, specifically in the fitness industry?

I am motivated by the opportunity to help others achieve their fitness goals. Working in sales in the fitness industry allows me to combine my passion for health and wellness with my skills in relationship building, making a real impact on individuals' lives while enjoying the dynamic environment.

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How do you handle rejection when trying to sell memberships at Equinox?

Handling rejection effectively is crucial in sales. I view each rejection as an opportunity to learn and improve my approach. I take the time to reflect on the conversation, gain feedback when possible, and maintain a positive attitude—remembering that each interaction brings me closer to my next success.

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What makes Equinox unique compared to other fitness clubs?

Equinox stands out due to its commitment to a high-performance lifestyle and its array of premium amenities and programs. Each location offers a unique blend of fitness classes, personal training options, and community events, all tailored to inspire and motivate members to reach their full potential.

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What experience do you have in hosting events or workshops?

I have experience organizing fitness-related workshops and community events focused on engaging members and generating leads. I utilize social media marketing to promote these events, collaborate with team members for logistics, and ensure the overall experience aligns with our brand values.

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Describe your ideal sales environment. What does it look like?

My ideal sales environment is one that fosters collaboration and team spirit, filled with motivated individuals who share a common goal of helping others. It’s important that there are opportunities for professional growth, recognition of achievements, and a supportive atmosphere that encourages innovation and creativity.

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How do you stay informed about the latest fitness trends and amenities offered at your club?

I stay informed about the fitness industry by subscribing to relevant publications, participating in networking events, and engaging in professional development opportunities. Additionally, I regularly participate in club activities, which allows me to firsthand experience classes and interact with new offerings at Equinox.

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How would you tackle a slow month in sales?

To tackle a slow month in sales, I would immediately evaluate current outreach strategies and refresh my approach. This could include hosting new promotional events, incentivizing referrals, and setting specific short-term goals to ignite momentum and drive engagement among members and prospects.

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What attributes do you believe are essential for a Membership Sales Advisor at Equinox?

Essential attributes for a Membership Sales Advisor at Equinox include excellent communication skills, an entrepreneurial mindset, a deep passion for fitness, and the ability to build relationships. Being enthusiastic and personable to connect with people effectively, while also showcasing a results-driven attitude, will be key to succeeding in this role.

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In everything we do, we create the possibility for people to maximize the potential within themselves.

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DATE POSTED
March 30, 2025

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