Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Retail Shop Manager on Duty, Marina del Rey image - Rise Careers
Job details

Retail Shop Manager on Duty, Marina del Rey

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

We are looking for energetic, creative, and enthusiastic Retail Shop Managers-on-Duty to join the Equinox team at its state-of-the-art locations in Marina del Ray.  This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The MOD helps direct and motivate the sales team in one Equinox Shop, ensuring the highest level of customer service, a total customer experience, and operational excellence. The MOD takes direction from the Regional, District or Area Shop Manager and the Assistant Manager on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures.

Responsibilities include, but are not limited to the following:

SALES & SERVICE:

  • Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
  • Coaches and develops Style Advisors  in selling tactics, tools and understanding key business metrics
  • Ensure an unparalleled customer experience for all visitors to The Shop and to Equino
  • Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE:

  • Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies
  • Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks
  • Assists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staff
  • Assists Regional, District and/or Area Shop Manager with scheduling and shift coverage

PRODUCT & PRESENTATION:

  • Ensures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code
  • Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION:

  • Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
  • Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
  • Complies with and enforces all company policies and procedures; embraces and supports company initiatives
  • Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:

  • Proven leadership ability, and the ability to take direction
  • Experience in a customer service business; preferably in retail
  • Hardworking and diligent, possessing both honesty and personal integrity
  • Excellent time management, organizational, problem solving and communication skills
  • Ability to utilize new techniques and ideas
  • Be available to work a varied schedule, based on the needs of our unique retail business

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

Pay Transparency: $16.78/hr  + ability to earn bonuses

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Equinox Glassdoor Company Review
3.5 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Equinox DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Equinox
Equinox CEO photo
Harvey Spevak
Approve of CEO

Average salary estimate

$34820 / YEARLY (est.)
min
max
$34820K
$34820K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Shop Manager on Duty, Marina del Rey, Equinox

If you are passionate about retail and love creating unforgettable experiences for customers, then the Retail Shop Manager on Duty position at Equinox in Marina del Rey might just be your dream job! At Equinox, we believe in maximizing life, and as the Retail Shop Manager on Duty, you’ll play a pivotal role in ensuring our shop team meets their sales goals while providing exceptional customer service. You'll be leading and motivating a team of Style Advisors, steering them toward success through effective coaching and understanding key business metrics. As an industry leader in lifestyle brands, we pride ourselves on delivering a unique customer experience. In this role, you’ll collaborate closely with the Regional and District Managers to implement business strategies, maintain operational standards, and ensure the store reflects our brand image beautifully. Not only will you be responsible for sales and service excellence, but you'll also uphold our commitment to inventory management and loss prevention. Communication is key in fostering a positive work environment, creating partnerships within your team, and delivering top-notch service. Your hard work won’t go unnoticed; Equinox offers competitive salaries, significant benefits, and industry-leading commission opportunities. Plus, enjoy a complimentary club membership and valuable discounts on our exceptional products and services. Join us at Equinox Marina del Rey and become part of a community that inspires and motivates each other every day!

Frequently Asked Questions (FAQs) for Retail Shop Manager on Duty, Marina del Rey Role at Equinox
What are the primary responsibilities of a Retail Shop Manager on Duty at Equinox in Marina del Rey?

As a Retail Shop Manager on Duty at Equinox in Marina del Rey, your key responsibilities include motivating and coaching your sales team, ensuring the highest level of customer satisfaction, achieving monthly sales targets, maintaining operational standards, and adhering to company policies and procedures. Additionally, you'll work closely with upper management to implement strategies that drive productivity.

Join Rise to see the full answer
What qualifications do I need for the Retail Shop Manager on Duty role at Equinox?

To excel as a Retail Shop Manager on Duty at Equinox, candidates should have proven leadership ability, experience in a customer service or retail environment, excellent organizational and communication skills, and a commitment to personal integrity. Additionally, flexibility in scheduling is essential to meet retail demands.

Join Rise to see the full answer
How can I support my team as a Retail Shop Manager on Duty at Equinox?

In your role as Retail Shop Manager on Duty at Equinox, you can support your team by providing regular coaching on sales tactics, communicating key business metrics effectively, and fostering a collaborative environment. Encouraging a culture of teamwork and open communication will also help your team thrive.

Join Rise to see the full answer
What does success look like for a Retail Shop Manager on Duty at Equinox?

Success for a Retail Shop Manager on Duty at Equinox is characterized by consistently achieving sales goals, ensuring high levels of customer satisfaction, and maintaining operational excellence. Effective team leadership and the ability to create a positive customer experience will also define your success in this integral role.

Join Rise to see the full answer
What benefits can I expect when working as a Retail Shop Manager on Duty at Equinox?

Working as a Retail Shop Manager on Duty at Equinox offers many benefits including competitive salary and commission opportunities, complimentary club membership, and discounts on personal training and retail products. You’ll also be part of a dynamic community dedicated to health and well-being.

Join Rise to see the full answer
Common Interview Questions for Retail Shop Manager on Duty, Marina del Rey
How do you prioritize tasks as a Retail Shop Manager on Duty?

When prioritizing tasks as a Retail Shop Manager on Duty, focus on sales goals and customer experience first. Evaluate which tasks will have the greatest impact and manage your team to ensure all responsibilities are completed efficiently. Effective delegation will be crucial in meeting daily objectives.

Join Rise to see the full answer
Can you describe a time you successfully motivated a team?

Share specific examples where you inspired your team through coaching, setting clear performance goals, or recognizing their achievements. Highlight how your leadership resulted in improved sales or enhanced customer satisfaction to demonstrate your impact.

Join Rise to see the full answer
What strategies do you use to enhance the customer experience?

To enhance the customer experience, I focus on maintaining meticulous product knowledge, ensuring staff is trained in customer engagement techniques, and implementing feedback mechanisms to continuously improve our service. Providing a seamless shopping experience is my aim.

Join Rise to see the full answer
How do you handle difficult customers?

When dealing with difficult customers, I listen empathetically, acknowledge their concerns, and work to resolve the issue respectfully and efficiently. I believe turning a negative experience into a positive one is key to customer retention.

Join Rise to see the full answer
What do you think is the most important skill for a Retail Shop Manager on Duty?

I believe strong leadership skills are vital for a Retail Shop Manager on Duty. The ability to inspire, motivate, and guide your team while maintaining focus on sales and customer service creates a winning atmosphere for both employees and customers.

Join Rise to see the full answer
How do you ensure your team meets sales targets?

I ensure my team meets sales targets by setting clear, attainable goals, tracking performance, and providing ongoing training and development in sales techniques. Regularly communicating goals keeps everyone aligned.

Join Rise to see the full answer
What is your experience with inventory management?

My experience with inventory management includes overseeing stock levels, ensuring accuracy in reporting, and working closely with the team to adhere to loss prevention guidelines, which I consider essential for operational success.

Join Rise to see the full answer
How do you stay updated on retail trends?

I stay updated on retail trends by following industry news, attending professional development events, and actively engaging with customer feedback. Understanding emerging trends allows us to better serve our customers.

Join Rise to see the full answer
How do you foster a team environment in retail?

Fostering a team environment in retail involves open communication, promoting collaboration on sales strategies, and celebrating team successes. I encourage team-building activities to strengthen relationships.

Join Rise to see the full answer
What do you consider operational excellence in retail?

Operational excellence in retail means maintaining high standards for customer service, ensuring smooth store operations, and adhering to company policies. Achieving this creates a positive shopping experience for our customers.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
Equinox Hybrid New York, NY, USA, New York, NY
Posted 11 days ago
Photo of the Rise User
Posted 12 days ago
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Learning & Development
Equity
Paid Holidays
Paid Time-Off
WFH Reimbursements
Child Care stipend
Maternity Leave
Paternity Leave
Posted 12 days ago
Photo of the Rise User
Continental Hybrid 703 S Cleveland Massillon Rd, Fairlawn, OH 44333, USA
Posted 2 days ago
Photo of the Rise User
AT&T Hybrid US, Crow Wing County, MN; Minnesota, Baxter, MN
Posted 3 days ago

In everything we do, we create the possibility for people to maximize the potential within themselves.

412 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 23, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
18 people applied to Amazon Assistant at Remote VA
Photo of the Rise User
Someone from OH, Mentor just viewed Site Merchandising Manager at Lovepop
Photo of the Rise User
Someone from OH, Batavia just viewed Restaurant Busser at Outback Steakhouse
Photo of the Rise User
Someone from OH, New Albany just viewed Customer Success Manager at Quisitive
Photo of the Rise User
Someone from OH, Columbus just viewed UGC Creator - USA, Female 40-50 - Contract to hire at Upwork
Photo of the Rise User
Someone from OH, Strongsville just viewed Automotive Buyer at Sonic Automotive
Photo of the Rise User
Someone from OH, Strongsville just viewed Experienced Automotive Buyer at Sonic Automotive
Photo of the Rise User
Someone from OH, Columbus just viewed Business Systems Analyst, Apps & Automations at Deel
Photo of the Rise User
Someone from OH, Findlay just viewed Marketing Analyst at ITW
R
Someone from OH, Cleveland just viewed Marketing Lead at Redi.Health
Photo of the Rise User
Someone from OH, Cleveland just viewed Associate Conversion Data Analyst at Bloomerang
Photo of the Rise User
Someone from OH, Cleveland just viewed Material Buyer/Planner at Aston Carter
F
Someone from OH, Cleveland just viewed Senior Materials Planner at Fortune Brands
Photo of the Rise User
Someone from OH, Cleveland just viewed Junior Data Analyst at Arkana Laboratories
Photo of the Rise User
Someone from OH, Cleveland just viewed BI Analyst, Junior at Emi Labs
Photo of the Rise User
Someone from OH, Bellbrook just viewed Accounting Co-Op (Part-Time) at Avery Dennison
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Compliance officer (AML) at Visa
Photo of the Rise User
Someone from OH, Cleveland just viewed Amazon Expediting Fleet Specialist at MSX International
R
Someone from OH, Cincinnati just viewed Sales development representative at Remote Recruitment
Photo of the Rise User
Someone from OH, Cincinnati just viewed Laboratory Technologist I - 2nd Shift at Eurofins