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Case Manager- Omaha - job 1 of 3

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Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

- Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination

- Provide consistent and comprehensive case management and follow-up

- Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received

- Facilitate all professional development workshops

- Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency

- Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed

- Accurately complete required documentation for enrollment

- Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract

- Create solutions to participant attendance problems

- Assist in the preparation of project reports as needed (participation, placement)

- Manage programs, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data

- Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output

- Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions

Qualifications

- Ability to maintain flexibility as needs of contract or contractor require

- A working knowledge of MS Office

- Two years of experience in career advisement and development, case management, customer service, or similar role assisting individuals

- Ability to prioritize tasks and document visits and contacts

- Demonstrated telephone, computer, and strong written and verbal communication skills

-Type a minimum of 35 WPM

- Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives

- Professional understanding of a vast array of occupations and career paths

- Associate degree from an accredited college or university in education, social services, healthcare and/or communications preferred

Prefer:

- Bachelor's degree from an accredited college or university in education, social services, communications and/or 2 yrs relevant experience in human service, people helping, customer service-related fields

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Average salary estimate

$52500 / YEARLY (est.)

min

max

$45000K

$60000K

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What You Should Know About Case Manager- Omaha , Equus

As a Case Manager at Equus Workforce Solutions in Omaha, NE, you'll play a pivotal role in empowering individuals to overcome barriers to employment and achieve their career goals. Your primary focus will be building trusting, one-on-one relationships with clients to help them navigate their career paths. You'll provide a comprehensive case management experience that includes conducting new customer orientations, facilitating professional development workshops, and ensuring participants achieve their goals per contractual agreements. This dynamic role demands a keen ability to assess individual needs and provide tailored referrals to community services when necessary. Your expertise in maintaining organized client databases and meticulous documentation will be vital in tracking progress and outcomes. Collaboration is key in this position, as you'll work closely with educational institutions and business service teams to identify job opportunities and align workshops that meet these needs. With a commitment to inclusivity, diversity, and making a difference in people's lives, Equus Workforce Solutions offers a supportive environment where your leadership skills will shine. Join us to add value not just to our organization, but to the countless lives we touch every day.

Frequently Asked Questions (FAQs) for Case Manager- Omaha Role at Equus

What are the responsibilities of a Case Manager at Equus Workforce Solutions in Omaha?

As a Case Manager at Equus Workforce Solutions in Omaha, your responsibilities include building professional relationships with clients, providing comprehensive case management, conducting orientations, facilitating workshops, and ensuring goal attainment as per contracts. You will manage program offerings, document client interactions, and collaborate with schools and business services to streamline services and enhance participant success.