Manager, Fund Operations - job 2 of 2

The Manager of Fund Operations at Fidelity Digital Asset Management is responsible for overseeing the daily operations of digital asset investment products. This includes coordinating fund flows, managing operational risks and controls, and supporting investment professionals throughout the investment lifecycle. The role is integral in ensuring effective communication across teams and ensuring compliance with operational processes.

To qualify for the Manager of Fund Operations role at Fidelity Digital Asset Management, candidates should have 3-5 years of experience in financial services, with a preference for fund or investment operations. A bachelor’s degree focused on business or financial services is required, alongside strong analytical skills, attention to detail, and the ability to collaborate effectively with diverse teams.

At Fidelity Digital Asset Management, professional development is a key focus. Managers of Fund Operations are supported through continuous training opportunities, mentorship from senior leaders, and access to resources that enhance operational capabilities and product knowledge. This creates an environment where growth is encouraged and professional passions can flourish.

The work environment for a Manager of Fund Operations at Fidelity Digital Asset Management is a blend of onsite and remote work, as part of Fidelity's hybrid model. This approach fosters a culture of collaboration while also providing flexibility, allowing professionals to thrive in a dynamic setting where new ideas and innovative solutions are welcomed.

Essential skills for a Manager of Fund Operations at Fidelity Digital Asset Management include strong communication and interpersonal abilities, analytical thinking, problem-solving capabilities, and meticulous attention to detail. A foundational understanding of financial services operations, along with a forward-thinking mentality to identify improvements and reduce operational risks, is crucial for success in this role.

In answering this question, provide specific examples of your roles and responsibilities in financial services, particularly focusing on fund operations. Highlight your achievements, the operational processes you managed, and how your experience aligns with the expectations for the Manager of Fund Operations at Fidelity Digital Asset Management.

Discuss your approach to identifying and mitigating operational risks within fund operations. Provide examples of risk assessment tools or methodologies you have utilized in previous roles, and how these have improved operational efficiency and safety in the investment lifecycle.

Share an example that illustrates your collaboration with various teams or stakeholders, detailing how you facilitated communication and achieved a common goal. Emphasize your interpersonal skills and ability to drive multi-team projects successfully.

Talk about specific strategies or initiatives you’ve implemented to enhance operational efficiencies in fund operations. This could include process automation, quality control measures, or cross-training team members to support key functions.

Outline your experience with technology tools and platforms used in fund operations. Discuss how you have utilized these technologies to streamline processes or improve data accuracy, and your views on emerging technologies in digital asset management.

Explain your methods for task prioritization, especially in a dynamic environment like Fidelity Digital Asset Management. Discuss tools or techniques that help you manage workloads effectively without compromising on quality.

Identify current challenges in fund operations such as regulatory changes, market volatility, or technological disruptions. Share your insights and how these challenges impact the operational processes at Fidelity Digital Asset Management.

Discuss your conflict resolution strategies by illustrating how you would approach a disagreement in a professional manner. Emphasize the importance of clear communication and finding a mutually agreeable solution.

Describe a project you led in a previous role, detailing your contributions, the resources involved, and the outcome. This showcases your project management skills and ability to deliver results in fund operations.

Express your interest in Fidelity Digital Asset Management by connecting your career goals with the company’s vision and values. Discuss how your skills and experiences align with the demands of the role and how you see yourself contributing to their mission.