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Production Supervisor

The Production Supervisor is responsible for providing front line supervision within a unionized manufacturing environment. Co-ordinates production activities ensuring work is carried out to TAKT time and budget and that work meets customer requirements.  Provides direction to employees to adhere to TAKT times.   Ensures employees adhere to company policies and procedures.  Ensures work is carried out in accordance with MCI's health, safety, and environment protocols.  Provides communication link to senior management and ensures objectives are met to achieve business goals.

  • Directs department activities and ensures production is carried out in accordance with customer requirements, TAKT times and LEAN manufacturing practices. Implements improvements within the department via Kaizen events as required.
  • Ensures work meets quality standards.  Addresses any non-conforming materials with the Material Review Board.  Follows through on quality issues by ensuring root causes are identified and addressed.
  • Monitors and ensures budget compliance and provides updates on department budget status to management. Advises management of issues when required.
  • Directs and assigns work to production employees (via balanced lines) and ensures employees have the training, skills and authorization to perform tasks.  Promotes Lean training within the group. Manages employee performance to maximize effectiveness as set against the TAKT time. 
  • Ensures employees perform work safely and that equipment is maintained, and processes are carried out in compliance with Health, Safety and Environment (H&S/E) policies and procedures. Takes proactive measures to address H&S/E issues. When required, leads investigations, and enforces compliance as applicable.
  • Provides guidance to employees on work requirements and expectations.  Ensures employees perform effectively and comply with various company policies, procedures and practices including Plant Rules, Plant Health & Safety Rules, Attendance, Human Rights, and others as applicable. Addresses any employee compliance or performance issues through MCI's corrective action process.
  • Ensures compliance with terms of Collective Bargaining Agreement.  Responds and addresses employee/labor relations matters as appropriate.
  • Maintains and enforces department standards of neatness, order and cleanliness to meet "5 S" targets.  Carries out other projects or initiatives aimed at advancing MCI's business effectiveness.  Any other duties as assigned.

What You Need to Be Successful

  • Must be willing and able to work in Pembina, North Dakota. (Dual US/CAN citizen or L1A eligible)
  • Previous leadership experience with a minimum of 3-5 years’ experience working within a manufacturing environment, preferably in the transportation, automotive or bus industry.
  • Experience working in unionized environment is an asset.
  • Demonstrated commitment to safety, and a track record of dealing with progressive discipline issues in a constructive fashion.
  • Dedication to continuous learning is evident through your varied educational background, or a combination of progressive related experience and hands-on learning along with a desire to further your education.
  • Good computer skills, with focus on MS Office (Word / Excel)

 

  • Benefits Starting Day One of Employment!
  • Company Paid Base Dental & Vision Coverage
  • Company Paid Life Insurance 
  • Medical Insurance – Employer HSA Contribution Plan Options
  • Competitive Wages
  • 401K plan with Company Match
  • Paid Vacation, Sick, and Holidays
  • Employer organized events throughout the year
  • We value safety, high quality products and employee engagement in everything we do.
  • Ongoing employee development through a variety of in-house training initiatives.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Production Supervisor, Motor Coach Industries

Join MCI as a Production Supervisor and step into a dynamic role where you’ll be in the driver's seat of our manufacturing processes! In this exciting position, located in the bustling environment of Pembina, North Dakota, you will provide frontline supervision in our unionized setting, ensuring that every aspect of production aligns with TAKT time and our esteemed customer requirements. With a focus on Lean manufacturing practices and continuous improvement through Kaizen events, you’ll lead a dedicated team, maintaining high-quality standards and addressing any non-conformities with professionalism. Your leadership will ensure compliance with MCI’s health, safety, and environment protocols, making safety a priority. Collaborating with senior management, you’ll manage departmental budgets, assign tasks effectively to your team, and facilitate ongoing training to enhance performance. We value safety, high-quality products, and engaged employees at MCI, and as a Production Supervisor, you’ll embody these principles while encouraging a positive workplace culture. If you have a passion for manufacturing, a commitment to continuous learning, and experience in a unionized environment, we invite you to bring your expertise to our vibrant team and help us shape the future of our operations!

Frequently Asked Questions (FAQs) for Production Supervisor Role at Motor Coach Industries
What are the key responsibilities of a Production Supervisor at MCI?

As a Production Supervisor at MCI, you will oversee and coordinate production activities, ensuring that work adheres to TAKT times and customer specifications. You'll be responsible for managing employee performance, implementing Lean practices, ensuring safety compliance, and addressing any quality issues that arise during production. Additionally, you'll prepare budget status updates for management and maintain a clean and organized workspace in accordance with '5 S' standards.

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What qualifications do I need to become a Production Supervisor at MCI?

To qualify for the role of Production Supervisor at MCI, you should possess 3-5 years of leadership experience in a manufacturing setting, ideally within the transportation or automotive industries. Demonstrated experience within a unionized environment is a plus. A strong commitment to safety and the ability to handle progressive discipline constructively, along with good MS Office skills, especially in Word and Excel, are essential for success in this role.

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Is prior experience in a unionized environment necessary for the Production Supervisor position at MCI?

While prior experience in a unionized environment is not strictly required to become a Production Supervisor at MCI, it is definitely considered an asset. This experience can provide valuable insights into managing labor relations, addressing compliance issues, and understanding the requirements of the Collective Bargaining Agreement, all of which are important facets of the role at MCI.

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What type of training and development opportunities does MCI offer to Production Supervisors?

MCI is committed to ongoing employee development and offers a variety of training initiatives for Production Supervisors. This includes hands-on learning opportunities, Lean manufacturing training, and sponsorship for further education, helping you to continuously elevate your skills and knowledge while advancing your career in the manufacturing sector.

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What benefits can I expect as a Production Supervisor at MCI?

MCI offers a comprehensive benefits package starting on your first day of employment. As a Production Supervisor, you will receive company-paid dental and vision coverage, life insurance, options for medical insurance with employer HSA contributions, competitive wages, a 401K plan with company match, paid vacations, sick days, and holidays, as well as opportunities to participate in employer-organized events throughout the year.

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Common Interview Questions for Production Supervisor
How do you prioritize tasks within a manufacturing environment as a Production Supervisor?

To effectively prioritize tasks as a Production Supervisor, I assess production schedules, evaluate team workloads, and consider customer deadlines. I communicate clearly with my team to determine urgent needs while maintaining flexibility to adjust as unforeseen issues arise. Utilizing Lean principles, I focus on efficiency and continuous improvement to enhance productivity.

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What strategies do you employ to ensure compliance with health and safety protocols?

To ensure compliance with health and safety protocols, I routinely conduct audits, provide training sessions, and foster an open environment where employees feel comfortable reporting safety concerns. I lead by example, actively engaging with my team to reinforce the importance of adhering to safety measures and addressing any violations promptly.

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Can you describe a time when you resolved a conflict within your team?

I recall a situation where two team members disagreed on task execution. I facilitated a meeting to allow each party to express their concerns, guiding them to a compromise. By encouraging open communication and emphasizing shared goals, we were able to resolve the conflict, resulting in improved collaboration moving forward.

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What experience do you have with Lean manufacturing principles?

I have applied Lean manufacturing principles throughout my career to optimize processes. This includes leading Kaizen events focused on waste reduction and workflow improvement, training teams on the importance of continuous improvement, and implementing '5 S' methodologies to promote organization and efficiency on the production floor.

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How do you measure and manage team performance?

I measure team performance utilizing KPIs that align with our production goals, such as quality standards, TAKT time adherence, and overall efficiency. Regular check-ins and feedback sessions are integral to my approach, allowing me to identify areas for improvement while recognizing individual contributions to team success.

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What would you do if production did not meet customer specifications?

If production did not meet customer specifications, I would initiate a root cause analysis to identify the underlying issue. I would collaborate closely with the quality assurance team and the Material Review Board to address the non-conformance, while implementing corrective actions to prevent recurrence and ensure customer satisfaction.

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How do you ensure that your team is trained and equipped for their tasks?

I prioritize comprehensive training for my team by assessing their individual skills and needs. This includes on-the-job training, cross-training for flexibility, and regular refresher courses. I ensure they have the necessary tools and resources, fostering an environment where ongoing learning is encouraged.

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Can you explain your experience with budget management in a previous role?

In my previous role, I was responsible for monitoring departmental budgets, preparing status reports, and managing costs effectively. I ensured that production activities stayed within budget by analyzing variances and working with my team to implement cost-saving measures without compromising quality.

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What methods do you use to foster communication between the management and the production team?

Fostering communication between management and the production team is key. I utilize regular briefings, feedback sessions, and informal check-ins to ensure everyone is aligned with our goals. Encouraging a two-way communication channel is essential, where team members feel valued and comfortable voicing their opinions and ideas.

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How do you respond to non-conforming materials within the production process?

When faced with non-conforming materials, I follow a structured process involving immediate isolation of the materials. I document the issue, collaborate with the Material Review Board to assess the materials, determine the root cause of the non-conformance, and ensure corrective actions are put in place to prevent recurrence.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 18, 2025

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