Interim Operations Administrator

As an Interim Operations Administrator at FIM, your key responsibilities include providing operational and administrative support to the FIG Operations team, both North and South. You will be instrumental in collating and organizing project data, conducting data gap analyses to identify missing documents, and building an efficient SharePoint file structure. Additionally, you'll work closely with various internal stakeholders, fostering a collaborative work environment.

While specific qualifications for the Interim Operations Administrator role at FIM aren’t rigidly defined, a background in administrative or operational service environments can be beneficial. A good working knowledge of SharePoint and Windows systems, alongside strong interpersonal skills and attention to detail, are essential for success in this position.

FIM offers a range of industry-leading benefits for the Interim Operations Administrator role, including a competitive salary up to £30,000 per annum, 25 days of annual leave plus bank holidays, a company pension scheme with up to a 9% contribution, private medical benefits, and flexible working arrangements. The focus here is on the well-being and growth of our employees.

At FIM, you can expect a supportive and collaborative work environment that aligns with our core values of ethical practices, innovation, and ambition. We embrace partnership working and encourage our team to take ownership of their roles and contribute to ongoing improvement and service delivery.

The application process for the Interim Operations Administrator position at FIM consists of several stages. Initially, there will be a CV screening followed by a first-stage interview with the General Manager and COO. If you progress, you will have a second interview with the Head of HR, and you will also be required to complete a profiling assessment as part of the selection process.

To conduct a data gap analysis for the Interim Operations Administrator role, first, identify the key documentation required for your projects. Next, compare existing data against these requirements to pinpoint where information is missing. Document your findings thoroughly, and suggest actionable steps to fill these gaps, showcasing your problem-solving skills during your interview.

In discussing your experience with SharePoint during the interview, highlight specific projects where you used SharePoint for data management and document structuring. Be prepared to explain how you created or managed file structures to improve accessibility and organization, which is vital for the Interim Operations Administrator position at FIM.

Share your approach to prioritization during the interview by discussing tools like task lists or project management software you might use. Emphasize the importance of assessing deadlines, project timelines, and stakeholder needs, and provide examples from your past experiences where you successfully managed multiple tasks simultaneously.

Effective communication is key in the role of Interim Operations Administrator. In interviews, share examples of how you’ve successfully adapted your communication style to suit various stakeholders, whether they’re senior management or team members. Highlight your listening skills and techniques you use to clarify points and ensure everyone is aligned on specific tasks.

When asked about the qualities of a successful Operations Administrator, talk about the importance of attention to detail, strong organizational skills, and the ability to work collaboratively. You can also mention adaptability and proactive problem-solving as essential characteristics for thriving in this role at FIM.

In your response, describe a specific challenge, such as a deadline-tight situation or a communication breakdown. Detail the steps you took to address the issue, how you collaborated with others to find a solution, and what you learned from the experience. This demonstrates your problem-solving abilities and resilience.

Discuss any experiences with hybrid work models by describing how you kept communication effective and tasks organized across remote and in-office settings. Mention any tools or strategies you used to ensure you remained engaged with your team and maintained productivity, which is highly relevant for the role at FIM.

Highlight your proficiency in relevant software tools such as Microsoft Office, SharePoint, and any project management applications you've used. Discuss how these tools have helped you achieve results in past roles, illustrating your readiness to tackle the responsibilities of the Interim Operations Administrator position.

In your answer, convey that you view feedback as an opportunity for growth. Share an example of a time you received constructive criticism, how you processed it, and the steps you took to improve. This shows your willingness to learn, which is important for a role focused on collaboration and support at FIM.

When answering why you are excited about working at FIM, express your enthusiasm for contributing to meaningful infrastructure projects and the company's values of innovation and support. Share how the opportunity for career development and the positive work environment appeals to you, connecting it back to your career aspirations.