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Relationship Banker

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Primary Office Location:

6335 Baltimore National Pike. Catonsville, Maryland. 21228.

Join our team. Make a difference - for us and for your future.

Position Title: Relationship Banker

Business Unit: Retail

Reports to: Varies Based on Assignment

Position Overview:

This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.

Primary Responsibilities:

Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.

Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.

Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent customer service skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Detail-oriented

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Experience in a related position.

Knowledge of banking policies, procedures consumer products and services.

Sales and customer service skills.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Compensation Grade:

NEX08

Pay Range:

$18.53 - $30.89

FNB’s total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.

First National Bank Glassdoor Company Review

4.1

First National Bank DE&I Review

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CEO of First National Bank

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Average salary estimate

$24710 / YEARLY (est.)

min

max

$18530K

$30890K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Relationship Banker, First National Bank

As a Relationship Banker at F.N.B. Corporation in Catonsville, Maryland, you'll take center stage in providing exceptional customer service while building meaningful relationships with our clients. This role is perfect for someone who loves interacting with people and is eager to help them with their banking needs. You’ll become proficient in a variety of consumer banking transactions, from account servicing to lending, and play a pivotal role in driving sales by identifying customer needs and recommending suitable products. Your daily activities will include greeting customers warmly, understanding their banking requirements, and leveraging sales leads to enhance their experience and satisfaction. You’ll not only ensure that each transaction is executed flawlessly but also strive to convert everyday interactions into valuable sales opportunities. Utilizing FNB’s technology, you’ll maintain the accuracy of data for all referrals and applicants, supporting your branch’s operational efficiency. This position also offers you the chance to work at various locations within the market, adding to the dynamic nature of your job. By adhering to FNB's policies, strategies, and core values, you will contribute to a culture of compliance and risk management. If you are detail-oriented and possess excellent communication and customer service skills, this may be the career move you’ve been waiting for. Join us at FNB and make a difference not only for our customers but for your future as well!

Frequently Asked Questions (FAQs) for Relationship Banker Role at First National Bank

What are the primary responsibilities of a Relationship Banker at F.N.B. Corporation?

A Relationship Banker at F.N.B. Corporation is primarily responsible for managing customer transactions and providing top-notch account servicing. Key duties include greeting customers, identifying their banking needs, leveraging leads, making sales recommendations, and performing routine operational tasks. Additionally, you’ll be expected to maintain data quality for referrals and customer interactions, driving excellent customer experiences while achieving sales goals.