Business Sales Consultant - Raleigh

As a Business Sales Consultant at Fiserv, you will primarily focus on traveling within the greater Raleigh area to introduce our impactful Clover point-of-sale solutions to merchants. Your key responsibilities include generating leads, building and nurturing client relationships, and managing a dynamic sales portfolio. You will utilize your sales experience to proactively engage with small to medium-sized business clients, helping them streamline their operations and increase revenue through our innovative solutions.

To qualify for the Business Sales Consultant position at Fiserv, you need a high school diploma and at least one year of experience in a quota-driven sales environment, particularly working with small to medium-sized clients. Demonstrated success in independently sourcing leads and a proven track record in cold-calling are also essential. While not required, having a bachelor’s degree and three or more years of sales experience will be viewed favorably.

Success as a Business Sales Consultant at Fiserv hinges on several key skills. First, strong communication abilities are crucial for effectively conveying the value of Clover solutions to potential clients. Additionally, sales acumen, especially in a self-sourcing capacity, is necessary to generate leads. Relationship-building skills are vital, as you'll be cultivating long-term partnerships with merchants. Lastly, a dedication to ethical standards and exceptional customer service will set you apart in this role.

At Fiserv, we pride ourselves on fostering a dynamic and inclusive company culture for our Business Sales Consultants. Our environment is fast-paced and filled with innovation, encouraging collaboration and creative problem-solving. We promote a culture of ethical practices, diversity, and respect, ensuring that every team member feels valued. As part of a global leader in the fintech space, you’ll also have the opportunity to continuously expand your skills and contribute to meaningful initiatives within the company.

There are numerous growth opportunities for a Business Sales Consultant at Fiserv. As you build your experience and demonstrate your abilities, you can move into senior sales roles, managerial positions, or even specialized functions like sales training or product management. Fiserv supports professional development through ongoing training programs and mentorship, allowing passionate individuals to advance their careers while continually contributing to innovative projects.

When answering this question, highlight your specific experiences in a B2B sales context, particularly focusing on your role as a Business Sales Consultant. Provide examples of how you've successfully generated leads, overcome objections, and built strong client relationships, ensuring to include metrics or achievements that showcase your success.

Discuss your strategies for lead generation in your response. Emphasize your focus on networking, cold-calling, and leveraging referrals within your sales experience. Share examples of successful campaigns or initiatives that resulted in significant lead generation, demonstrating your proactive approach to sales.

Illustrate your relationship-building techniques by sharing specific strategies you employ, such as regular follow-ups, personalized communication, and genuinely understanding clients’ needs. Include examples of how these relationships have helped sustain long-term partnerships and drive business growth.

Addressing this question, focus on your resilience and adaptability. Highlight your ability to learn from rejection, maintain a positive attitude, and focus on the next opportunity rather than dwelling on setbacks. Providing a personal anecdote of overcoming rejection can add depth to your response.

Share a specific instance where you not only achieved but exceeded your sales goals as a Business Sales Consultant. Detail the strategies you implemented, the challenges you faced, and the results you achieved. Use metrics to quantify your success for added impact.

Demonstrate your knowledge of Fiserv by discussing our role as a global leader in fintech, specifically highlighting the Clover point-of-sale solutions you would be presenting. Make sure to reference our achievements in the industry and the core values that drive our company culture.

Prepare a story about a challenging situation with a client, focusing on the steps you took to resolve the issue. Highlight your communication skills, negotiation tactics, and commitment to client satisfaction, showcasing your ability as a Business Sales Consultant to turn challenges into successes.

Share your personal motivations and techniques for staying engaged in a sales environment. This could involve setting personal goals, celebrating milestones, or drawing inspiration from client success stories, illustrating your long-term commitment to sales and Fiserv.

Define your understanding of ethical sales, emphasizing the importance of transparency, honesty, and integrity in transactions. Provide examples from your career that illustrate your commitment to maintaining ethical standards while achieving sales targets, aligning with Fiserv's core values.

When answering this question, express your enthusiasm for Fiserv’s mission and values. Highlight relevant aspects of the company culture, opportunities for growth, and your desire to contribute to the fintech industry's evolution. Personalize your response to reflect your alignment with Fiserv’s goals and your passion for sales.