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Payroll Tax Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Payroll Tax Manager

What does a successful Payroll Tax Manager do at Fiserv?

Fiserv is seeking an experienced, highly engaged, improvement-oriented Payroll Tax Manager to manage our payroll taxes for US and Canada. You will be a subject matter expert and possess a strong understanding of Federal, Multi-State, Local, and Provincial tax regulations. The role will be responsible for managing payroll tax activities, resolving tax-related issues, and staying current with changes in tax laws. You will work with auditors, providing the requested tax information and able to answer any questions as it relates to tax withholding. This role will require the ability to create and uphold strong partnerships with HR Technology, Payroll Accounting, Center of Excellence teams, Payroll Manager and direct reports. 


What you will do:

  • In partnership with our Payroll Tax Vendor, you will be responsible for managing federal and multi-state compliance and managing appropriate deadlines to ensure 100% accuracy and timeliness.
  • Payroll Responsibilities and general ledger ownership
  • Manage and is accountable for on-time execution of tax responsibilities, including project deliverables
  • Partner with Corporate Tax and other departments to obtain required data to supply to partners related to state incentive initiatives
  • Perform regular tax research to stay ahead of state and federal tax changes and properly train payroll specialists on changes to data entry
  • Monitor internal company processes and provide recommendation to increased speed, accuracy, and efficiency
  • Perform daily, weekly, monthly, quarterly, and yearly tax processes to ensure tax compliance, to include amendment filing, W-2 Errors, Negative Wages, etc.
  • Research and resolve all tax notices with proper partnership with our tax vendor as well as communication to agencies, clients, and internal stakeholders.
  • Close/Open/Maintain tax set up with Federal/State/Local tax authorities
  • Keep Payroll system up to date with tax rates, new tax setups, and other duties as assigned
  • Partner with Equity team on processing, reporting, improvements, corrections

What you will need to have:

  • 6+ years’ experience in Payroll Tax, Accounting, or Related Discipline
  • Multi-state payroll processing experience
  • Bachelor’s degree or an equivalent combination of education, work, and/or military experience

What would be great to have:

  • Prior Payroll Canada experience
  • Workday experience in payroll
  • Experience with OneSource Virtual
  • Experience working with 3rd party tax vendor

#LI-JR1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Average salary estimate

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$120000K

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What You Should Know About Payroll Tax Manager, Fiserv

Are you ready to take your payroll expertise to the next level? Join Fiserv as the Payroll Tax Manager and make a significant impact at a pioneering company in the Fintech and payments space! Based in Omaha, Nebraska, you'll be part of a vibrant team dedicated to innovating how money moves around the world. In this role, you’ll leverage your deep understanding of payroll tax regulations in the U.S. and Canada, managing essential payroll tax activities and ensuring compliance with various federal and state laws. As a subject matter expert, you’ll handle tax-related issues, work closely with auditors, and keep yourself up to date with the ever-evolving tax landscape. Collaboration is key here—you'll partner with teams across HR, Payroll Accounting, and the Center of Excellence, fostering relationships that enhance efficiency and accuracy. Your proactive approach will shine as you lead projects with your Payroll Tax Vendor, ensuring timely tax payments and managing procedures for a smooth payroll operation. Additionally, you’ll stay ahead in tax research, assisting payroll specialists in navigating changes and innovations in systems like Workday. If you have 6+ years of payroll tax experience and are looking for a dynamic environment to grow your career, Fiserv is excited to meet you!

Frequently Asked Questions (FAQs) for Payroll Tax Manager Role at Fiserv
What are the main responsibilities of a Payroll Tax Manager at Fiserv?

As a Payroll Tax Manager at Fiserv, your main responsibilities include managing U.S. and Canadian payroll tax compliance, resolving tax-related issues, and collaborating with various departments to ensure timely and accurate tax submissions. You will also perform tax research, manage vendor relationships, and oversee payroll processes throughout the year.

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What qualifications do I need to apply for the Payroll Tax Manager position at Fiserv?

To apply for the Payroll Tax Manager position at Fiserv, you should have at least 6 years of experience in payroll tax or a related discipline. A bachelor’s degree or an equivalent combination of education and relevant work experience is required. Experience in multi-state payroll processing is essential, while prior experience in Payroll Canada and familiarity with Workday would be advantageous.

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How does the Payroll Tax Manager at Fiserv collaborate with other departments?

Collaboration is crucial for the Payroll Tax Manager at Fiserv. You will work closely with HR Technology, Payroll Accounting, and the Center of Excellence teams to create effective partnerships that enhance payroll operations. Your role also involves partnering with the Corporate Tax department to obtain necessary data and manage compliance initiatives.

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What skills are essential for a successful Payroll Tax Manager at Fiserv?

A successful Payroll Tax Manager at Fiserv should possess strong analytical skills, attention to detail, and an in-depth understanding of federal and multi-state payroll tax regulations. Excellent communication skills are vital for effective collaboration with various stakeholders, as is the ability to adapt to changes in tax laws and processes.

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What is the work environment like for a Payroll Tax Manager at Fiserv?

The work environment for a Payroll Tax Manager at Fiserv is dynamic and collaborative. You will be part of a committed team dedicated to ensuring compliance and accuracy in payroll tax management. Fiserv promotes a culture of innovation and continuous improvement, empowering you to suggest enhancements to internal processes.

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Common Interview Questions for Payroll Tax Manager
Can you explain your experience with multi-state payroll processing?

When discussing your experience with multi-state payroll processing, highlight specific states you've worked with, the challenges you faced, and the solutions you implemented. Stress your understanding of varying tax regulations and how you ensured compliance in each state, showcasing relevant examples.

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How do you stay updated with changes in tax laws?

To stay updated with changes in tax laws, I regularly follow industry publications, participate in relevant webinars, and engage in professional networks. I also subscribe to newsletters from regulatory bodies, which provide updates on policy changes that could impact payroll practices.

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Describe a time when you resolved a complex tax-related issue.

When answering this question, describe the specific issue, your analytical approach in resolving it, the stakeholders involved, and the outcome. It's important to show your problem-solving skills and your ability to collaborate with others in the process.

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What software tools have you used in payroll tax management?

Discuss your familiarity with payroll software like Workday and any other tools you've utilized, emphasizing how these systems helped you streamline payroll processes and ensure compliance. Share examples of enhancements or efficiencies you achieved through these technologies.

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How do you manage deadlines and ensure tasks are completed on time?

To manage deadlines effectively, I prioritize tasks based on urgency and impact, creating a timeline for all deliverables. I utilize project management tools to track progress and proactively communicate with my team to ensure alignment, which helps us meet all deadlines consistently.

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In your view, what is the most challenging aspect of being a Payroll Tax Manager?

One of the most challenging aspects is keeping up with the constantly changing tax regulations across different jurisdictions. It requires diligence in research and real-time updates to ensure compliance, while also training team members on any changes that affect payroll processing.

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What role does collaboration play in your work as a Payroll Tax Manager?

Collaboration is critical in my role as a Payroll Tax Manager, as I work closely with various departments to ensure seamless payroll operations. By fostering open communication and teamwork, I can address issues quickly and implement solutions that benefit the entire organization.

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Describe your process for handling payroll tax audits.

In handling payroll tax audits, I start by gathering all relevant documentation and ensuring all records are accurate and up-to-date. I maintain open lines of communication with auditors, providing any requested information promptly and facilitating a smooth process to resolve any discrepancies.

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What steps do you take to ensure accuracy in payroll tax submissions?

To ensure accuracy in payroll tax submissions, I implement detailed checks and balances, routinely reviewing data entries and running validations. I also stay informed about tax code changes and regularly train my team to minimize errors in submissions.

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Why do you want to work at Fiserv as a Payroll Tax Manager?

I am drawn to Fiserv because of its reputation as an industry leader in Fintech and its commitment to innovation. As a Payroll Tax Manager, I believe I can leverage my extensive experience to contribute to a dynamic team while growing professionally in a forward-thinking organization.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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