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Project Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Project Manager

What does a successful Project Manager do at Fiserv?

As a Settlement Controls Solutions Project Manager, you will be responsible to deliver value by planning, executing and finalizing projects according to strict deadlines and within budget.  The projects you will support will be complex, large-scale, high priority, and strategic driving new products for the settlement organization. You will work closely with Senior Director Program Management to report project status and KPI’s to actively review performance of projects eliminating surprises and ensuring efforts are on track.   We are seeking a motivated and detail-oriented Project Manager.

What you will do:

  • Develop and maintain project schedules and timelines and monitor project progress and report on status.
  • Coordinate and communicate with project stakeholders.
  • Ensure project documentation is complete and up to date.
  • Develop a strong partnership with key business stakeholders to ensure predictable, consistent, and successful project delivery by planning, coordinating, and monitoring large scaled and budgeted projects.
  • Partner with key business stakeholders to solution new business into settlement infrastructure.
  • Manage the scope during the project lifecycle, setting quality and performance standards and assessing risks.
  • Ensure success criteria defined upfront to promote alignment and actively lead to encouraged outcomes.
  • Actively communicate progress on an ongoing basis, ensuring visibility throughout the lifecycle.

What you will need to have:

  • 2+ years experience in Project Management
  • 2+ years experience with MS Office Suite, MS Project, Visio and Power BI
  • 6+ years’ of an equivalent combination of educational, work and/or military experience

What would be great to have:

  • Bachelors degree
  • Experience working in Fin-Tech organization
  • Familiarity with Clarity, Jira, Confluence project portfolio software
  • Experience working with international region
  • PMP or equivalent project management certification

Important info about this role: 

  • We’re better together. This role is fully on-site.
  • Ability to travel approximately 10%.
  • In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Perks at work: 

  • We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
  • Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
  • Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
  • Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
  • Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program. 
  • Advance your career with training, development, certification, and internal mobility opportunities.
  • Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

#LI-VA1

Salary Range:

-

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Project Manager, Fiserv

Ready to take the next step in your career? Join Fiserv as a Project Manager in Hagerstown, Maryland! At Fiserv, a global leader in Fintech and payments, we’re all about moving money and information worldwide, connecting merchants, financial institutions, and consumers millions of times daily. As a Settlement Controls Solutions Project Manager, you’ll play a vital role in planning and executing high-priority projects critical to our settlement organization. Your excellent organizational skills will come into play as you develop and maintain project schedules and ensure all documentation is up-to-date. Collaborating closely with the Senior Director of Program Management, you'll provide regular status updates and key performance indicators to keep stakeholders informed and projects on track. Your ability to manage scope, assess risks, and set quality standards will be essential in driving project success. If you're a detail-oriented, motivated individual with at least two years of project management experience and a knack for communication, Fiserv is the place for you. Plus, with a supportive company culture and a commitment to work-life balance, we’re dedicated to your well-being. Come make a significant impact at Fiserv, where your career can thrive in an inclusive environment. Ready to innovate and drive success in the world of financial technology? Apply now and join our mission to shape the future of payments!

Frequently Asked Questions (FAQs) for Project Manager Role at Fiserv
What are the responsibilities of a Project Manager at Fiserv?

As a Project Manager at Fiserv, you'll be responsible for planning, executing, and finalizing projects on time and within budget, managing complex, large-scale projects that drive new products for the settlement organization. You'll develop project schedules, coordinate with stakeholders, and ensure that documentation is maintained. Additionally, you'll be involved in managing project scope, risk assessment, and reporting on key performance indicators.

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What qualifications does Fiserv require for the Project Manager position?

To qualify for the Project Manager role at Fiserv, candidates should have at least two years of project management experience, proficiency in tools such as MS Office Suite, MS Project, Visio, and Power BI, along with an equivalent combination of educational, work, and military experience totaling six years. A bachelor’s degree and experience in a Fin-Tech organization are preferred, along with a PMP certification.

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What skills are essential for success as a Project Manager at Fiserv?

Successful Project Managers at Fiserv need strong organizational skills to manage timelines and stakeholder communications effectively. Proficiency in project management tools and methodologies, ability to assess risks and manage project scope, as well as excellent interpersonal communication skills are essential to ensure projects align with business objectives and are delivered successfully.

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What benefits does Fiserv offer to Project Managers?

Fiserv offers a comprehensive benefits package for Project Managers, including competitive salaries, a 401(k) Savings Plan, medical, dental, and vision insurance options, as well as generous time-off policies and mental health support. Data-driven career advancement opportunities and employee resource groups foster a diverse and inclusive workplace culture.

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Is the Project Manager position at Fiserv remote or on-site?

The Project Manager position at Fiserv is fully on-site in Hagerstown, Maryland, providing an opportunity to collaborate closely with team members and stakeholders. This role may involve some travel, capped at approximately 10%, to ensure the successful execution of projects.

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Common Interview Questions for Project Manager
Can you describe your project management experience?

When discussing your project management experience, emphasize specific projects you have managed, detailing your role, the challenges you faced, and how you overcame them. Highlight your organizational skills and any methodologies you used to keep the project on track.

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How do you prioritize tasks in a project?

Demonstrate your prioritization skills by explaining the criteria you use to assess task importance, such as deadlines, resource availability, and stakeholder impact. Consider providing an example of a project where you effectively prioritized tasks to meet tight deadlines.

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How do you handle project risks?

Explain the methodology you use for risk assessment and management. Cite examples of risks you've identified in past projects and the strategies you've implemented to mitigate them, ensuring you showcase your proactive management skills.

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Describe a time you faced a challenge during a project.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Focus on a challenge that required critical thinking or collaboration with stakeholders, providing clarity on how your actions led to a successful outcome.

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How do you ensure effective communication with stakeholders?

Discuss your communication strategy, whether it includes regular update meetings, status reports, or tailored communications for different stakeholders. Provide an instance where clear communication positively impacted a project's outcome.

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What project management tools do you prefer and why?

Talk about your experience with tools like MS Project, Jira, or Confluence, detailing how you've utilized them in previous roles to enhance organization and communication. Mention benefits you've observed, such as improved tracking and accountability.

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How do you define and measure project success?

Define success based on the project's objectives and stakeholder satisfaction. Explain the KPIs you track, like adherence to budget and timelines, and share any methodologies you use for post-project evaluations.

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How do you manage a team to achieve project goals?

Share your approach to team management, emphasizing motivational techniques and how you leverage each member's strengths. Cite examples of how you've fostered collaboration and maintained team morale even under high-pressure situations.

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What do you understand about Fiserv's work culture and values?

Research and reflect on Fiserv's commitment to innovation and inclusion. Discuss how these values resonate with your own and how you would fit into their culture, emphasizing your eagerness to contribute to their mission in the FinTech sector.

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Why do you want to work for Fiserv as a Project Manager?

Articulate your passion for project management and how Fiserv’s growth in the FinTech industry aligns with your career goals. Express your excitement about the opportunity to contribute to impactful projects and innovations in finance and payments.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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