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Manager, PMO- Experian Health

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

As a Manager, PMO you will report to Experian Health. You will be responsible for a select subset of Project Managers who may range in skills from a Project Specialist to an Expert Project Manager, directly manage these team members and their success, their portfolio of projects, prompt delivery, execution, and quality.

Beyond daily management of your team, the Manager will contribute to continued growth amongst the broader team, help define, prioritize, develop, and improve processes within the project life cycle and client delivery model.

You'll have the opportunity to:

  • Plan, staff, review, and organize project assignments for a department or major group within the department
  • Provide leadership, coaching, guidance, training, and staff development, and the performance management process
  • Help manage departmental fiscal and operational, goals and objectives
  • May participate with senior management in the development of innovative delivery models and operational goals
  • Remain aware of internal company environment, competitive environment, market trends and developments, provide input to senior management to develop procedures that affect departmental operations and may affect other teams
  • Collaborate with management to develop schedules and procedures, to allow accurate project completion and seamless transition into a production/operations environment
  • Direct project management staff in the development, monitoring, update, and execution of plans for client delivery projects including, collaboration, communication, financial analysis, resource planning and allocation, risk management planning, budget management and change control
  • Research and recommend tools and approaches to help facilitate our growth in project management
  • Promote project governance and act as an escalation point, or as a step in as project sponsorship is needed

Qualifications

  • Available to travel 25%
  • 4-7+ years healthcare revenue cycle within project management
  • 3-5+ years' managing a team
  • Project Management Professional (PMP) certification in Project Management from the Project Management Institute
  • Bachelor degree, Masters degree and HFMA CRCR preferred

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

This is a remote position.

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CEO of Experian
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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Manager, PMO- Experian Health, Experian

Join Experian Health as a Manager, PMO and be a pivotal part of our dynamic team! In this role, you'll take the lead in overseeing a talented group of Project Managers, nurturing their growth from Project Specialists to Expert Project Managers. Your primary goal will be to ensure project delivery is prompt, efficient, and of the highest quality. Your knack for leadership will shine as you guide your team through managing a diverse portfolio of projects. Collaborating with senior management, you’ll help shape innovative delivery models and strategies that keep us ahead of the competitive curve. You’ll dive into project management facilitating resource planning, budget management, and risk controls, all while fostering a culture of collaboration and excellence. At Experian, we’re committed to an inclusive environment where your insights are valued, and your success is celebrated. Our investment in cutting-edge technology allows for professional development, while a flexible work environment makes putting your life/work balance at the forefront even easier. With a strong focus on wellness, rewards, and volunteer opportunities, we ensure our employees thrive both personally and professionally. If you have a solid background in healthcare revenue cycle project management and hold a PMP certification, we want to hear from you! Elevate your career with Experian Health today!

Frequently Asked Questions (FAQs) for Manager, PMO- Experian Health Role at Experian
What are the primary responsibilities of a Manager, PMO at Experian Health?

As a Manager, PMO at Experian Health, you will oversee a team of Project Managers, ensuring successful project execution and delivery. You will be responsible for planning, staffing, and managing project assignments, providing guidance and training to your team, and developing innovative delivery models. Additionally, you will promote project governance and collaborate with management to facilitate seamless project completion.

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What qualifications do I need for the Manager, PMO position at Experian Health?

To qualify for the Manager, PMO role at Experian Health, you should have 4-7+ years of experience in healthcare revenue cycle project management, along with 3-5+ years of team management experience. A Project Management Professional (PMP) certification is required, along with a Bachelor’s degree; a Master’s degree and HFMA CRCR certification are preferred.

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What training and development opportunities are available for a Manager, PMO at Experian Health?

At Experian Health, as a Manager, PMO, you will receive ample opportunities for training and development. We prioritize employee growth by providing resources, workshops, and mentoring programs tailored to enhance your leadership skills and project management knowledge, allowing you to thrive and evolve within our organization.

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How does Experian Health promote a balanced work-life environment for the Manager, PMO role?

Experian Health values work-life balance highly, especially for the Manager, PMO role. We offer flexible work arrangements, including remote working options, generous paid time off, and volunteer time. Our culture encourages employees to maintain a healthy balance between professional and personal commitments, ensuring a fulfilling work environment.

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What can I expect from the hiring process for the Manager, PMO position at Experian Health?

The hiring process for the Manager, PMO position at Experian Health is straightforward and engaging. You can expect an initial screening, followed by interviews with team leaders and possibly senior management. During the interviews, you will have the opportunity to discuss your experience and how it aligns with our culture and values, as well as the specifics of the role.

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Common Interview Questions for Manager, PMO- Experian Health
Can you describe your experience with managing project teams in healthcare?

Highlight your previous experiences leading project teams in healthcare, emphasizing your management style, the size of teams you’ve handled, and any challenges you overcame. Mention specific projects and outcomes to illustrate your expertise.

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How do you prioritize projects and manage resources effectively?

Discuss your strategic approach to prioritizing projects based on urgency, impact, and resource availability. Provide examples of how you’ve allocated resources efficiently and adjusted project timelines to adapt to team and organizational needs.

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What methodologies do you use for project management?

Talk about the project management methodologies you are experienced with, such as Agile, Waterfall, or Hybrid. Share instances where these methods have been beneficial to your projects and how you’ve effectively implemented them.

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How do you handle conflicts within a project team?

Describe your conflict resolution strategies. Provide examples of situations where you mediated conflicts and how you guided the team towards a resolution that prioritized project success and maintained team morale.

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What tools do you recommend for effective project management?

Share your experience with project management tools such as Microsoft Project, Asana, or Jira. Mention how these tools helped you improve project tracking, team collaboration, and communication.

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Can you give an example of a successful project you've led?

Detail a successful project where you played a key role. Include the challenges faced, how you overcame them, and the impact of the project on the organization. Highlight any recognition or accolades received.

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How do you ensure continuous improvement in project processes?

Discuss your commitment to process improvement through regular feedback loops, retrospectives, and data analysis. Share how you’ve implemented changes based on team input and project outcomes.

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What are the key performance indicators you monitor in project management?

Talk about essential KPIs you track, such as project cost, timeline adherence, resource utilization, and client satisfaction. Explain how you leverage these indicators to make informed decisions and improve project outcomes.

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How do you engage stakeholders throughout a project's lifecycle?

Highlight your strategies for stakeholder engagement, including regular communication, updates, and involving them in decision-making processes. Discuss how this involvement contributes to project success and stakeholder satisfaction.

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Why do you want to work at Experian Health as a Manager, PMO?

Express your admiration for Experian Health’s innovative approach and commitment to diversity and inclusion. Connect your career goals with the company’s mission, showing your enthusiasm for positively impacting healthcare through effective project management.

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DATE POSTED
April 11, 2025

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