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Project Manager

About Prepared

Emergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled.  Our innovative technology is providing a suite of tools that significantly boost the capabilities of 911 dispatch centers and first responders. With our solutions implemented in over 800 cities across 48 states, we're positively impacting the lives of approximately 75 million people.

Backed by $27 million in Series B funding led by Andreessen Horowitz, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

Joining the Prepared team means more than just a new role. It's a chance to be at the forefront of impactful tech that significantly improves public safety and touches lives across the globe. At Prepared, you're not just part of a team; you're a key player in a larger mission to foster a safer, more interconnected world.

Position Overview

Prepared is seeking a Project Manager to lead the execution of cross-functional initiatives across both customer-facing and internal projects. This is a high-impact role where you’ll drive end-to-end project execution, collaborating with customers and internal teams to deliver solutions that support our mission: bringing lifesaving technology to public safety professionals and the communities they serve.

You’ll thrive in this role if you're energized by fast-paced environments, bring structure to ambiguity, and excel at cross-functional coordination and communication.

What You’ll Do

  • Lead Project Execution: Own the full lifecycle of projects—from kickoff to completion—ensuring alignment with business goals, deadlines, and stakeholder expectations.

  • Customer Implementation: Serve as the central point of coordination for onboarding and implementation projects with Prepared customers.

  • Cross-Functional Collaboration: Work closely with teams including Product, Engineering, Customer Success, and Support to align dependencies, resolve blockers, and drive execution.

  • Agile/Hybrid Methods: Apply agile or hybrid methodologies to fit project needs, ensuring flexibility and structure.

  • Risk Management: Proactively identify risks, build mitigation plans, and manage escalations to maintain momentum.

  • Clear Communication: Provide consistent, concise updates to internal and external stakeholders, including leadership and customers.

  • Process Optimization: Contribute to improving tools, workflows, and documentation to scale project delivery.

  • Strategic Support: Support broader initiatives like RFP responses, internal rollouts, and special projects as needed.

What Makes You a Great Fit

  • 2–5 years of experience managing cross-functional projects or implementations in a dynamic, fast-paced environment (startup or high-growth company experience preferred).

  • A proactive, structured thinker who thrives in ambiguity and enjoys creating order from chaos.

  • Strong communicator with the ability to distill complex ideas into actionable updates and keep all stakeholders aligned.

  • Demonstrated ability to manage both internal and external relationships with confidence and professionalism.

  • Comfortable juggling multiple priorities and working with tools like Notion, Asana, ClickUp, or Jira.

  • You are naturally curious and continuously seek ways to improve processes, efficiency, and outcomes.

Bonus Points

  • Public Safety Experience: Background in or passion for working with public safety, government, or mission-driven sectors.

  • Technical Fluency: Familiarity with software development processes, APIs, or product management practices.

  • Certifications: PMP, Scrum Master, or other Agile certifications.

  • Industry Knowledge: Experience in SaaS, govtech, healthcare, or telecommunications.

Pay Transparency

The base pay for this role is $130,000 - $144,000 per year + company equity. You are also eligible for employee benefits, participation in Prepared’s unlimited vacation program.

Benefits

🌎 Remote-First Culture
🩺 Medical, Dental, and Vision Benefits
💸 401k + Free Financial Advisors with Betterment
📱Monthly Cell Phone Stipend
🏖️ Unlimited Time Off + 15 Observed Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🚨 Visit a PSAP (911 Center)
🏢 WeWork Membership for All Employees
✈️ Annual Company Offsite
🔮 AI Tools like ChatGPT + NotionAI
🏠 $500 Work from Home Budget

Want to learn more about Prepared? Check out the links below.

At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.

Average salary estimate

$137000 / YEARLY (est.)
min
max
$130000K
$144000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Project Manager , Prepared

Joining Prepared as a Project Manager offers an exciting opportunity to be at the cutting edge of technology that shapes emergency response across the nation. At Prepared, we believe that public safety should harness innovative solutions, and as a Project Manager, you'll be crucial in bringing these solutions to life. You'll oversee the entire lifecycle of projects, ensuring that both customers and internal teams align on achieving our mission: to enhance public safety using AI-driven technologies. Your role will involve leading cross-functional initiatives, from the initial kickoff to completing implementation. In this dynamic environment, you’ll thrive if you excel at clear communication and enjoy coordinating amongst various stakeholders, from Product and Engineering teams to Customer Success and Support. Your proactive approach will help identify potential risks and manage them effectively, allowing projects to run smoothly and on time. With 2–5 years of relevant project management experience preferred, including familiarity with tools like Notion and Jira, your skills will help steer the direction of impactful tech that reaches over a million lives. At Prepared, you won't just be filling a role; you'll be driving forward a mission to create a safer, more interconnected world and making a real difference for communities everywhere.

Frequently Asked Questions (FAQs) for Project Manager Role at Prepared
What qualifications do I need to apply for the Project Manager position at Prepared?

To be considered for the Project Manager role at Prepared, candidates typically need 2–5 years of experience managing cross-functional projects or implementations in a fast-paced environment. Experience in startups or high-growth companies is preferred. Additionally, strong communication skills, the ability to manage multiple priorities, and familiarity with project management tools like Notion, Asana, or Jira are essential.

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What are the key responsibilities of a Project Manager at Prepared?

A Project Manager at Prepared is responsible for leading the end-to-end execution of cross-functional projects, ensuring alignment with business goals and deadlines. This includes coordinating customer onboarding and implementation, collaborating with internal teams, managing risks, and providing regular updates to stakeholders. The role also emphasizes process optimization and contributing to broader company initiatives.

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How does the Project Manager role at Prepared impact emergency services?

The role of Project Manager at Prepared directly influences how emergency services operate by overseeing projects that implement cutting-edge AI technology. By managing the onboarding and successful implementation of these systems at 911 dispatch centers, you contribute to enhancing public safety and improving emergency response in communities across the country.

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What is the company culture like at Prepared for a Project Manager?

Prepared maintains a remote-first culture that values innovation, collaboration, and inclusivity. As a Project Manager, you’ll work within a dynamic, fast-paced environment that encourages proactive thinking and continuous improvement. Your role will involve engaging with various teams to create a cohesive work atmosphere focused on delivering lifesaving technologies.

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Are there any bonuses or additional benefits for Project Managers at Prepared?

Yes! The base pay for the Project Manager role at Prepared ranges from $130,000 to $144,000 annually, along with company equity and a comprehensive benefits package. This includes unlimited time off, medical and dental benefits, a 401k plan, and perks like a work-from-home budget and free financial advising, creating a well-rounded and supportive work environment.

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Common Interview Questions for Project Manager
Can you describe your project management approach as a Project Manager?

When answering this question, emphasize your methodology and how you adapt it based on project needs. Discuss any Agile or hybrid methods you employ and how they promote team collaboration and project success. Provide examples of how you've led projects from inception to completion while managing risks and stakeholder expectations.

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How do you prioritize tasks when managing multiple projects?

Share your strategies for prioritization, such as using project management tools or frameworks to assess urgency and importance. Discuss any experiences you’ve had balancing competing deadlines and how effective communication plays a role in aligning team priorities.

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How do you handle disagreements among team members during a project?

Highlight your conflict resolution skills by discussing techniques you use to encourage open dialogue and find common ground. Illustrate with a specific example where you successfully navigated a disagreement to keep the project on track.

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What experience do you have with customer implementation projects?

Discuss any direct experience you have with customer-facing initiatives, emphasizing how you coordinate various stakeholder needs and ensure smooth onboarding. Provide details on specific tools and methods you have used to improve the customer experience during implementation.

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Describe a time when you faced a significant risk during a project. How did you manage it?

Use this question to showcase your risk management skills. Provide a detailed scenario where you identified a risk early, developed a mitigation plan, and successfully navigated the situation, ensuring project continuity and stakeholder satisfaction.

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What tools do you prefer for project management, and why?

Talk about any tools you are familiar with, such as Notion, Jira, or Asana, and your reasons for favoring them. Discuss how these tools have helped improve your project management processes and facilitated communication among team members.

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How do you keep stakeholders informed about project progress?

Emphasize the importance of communication by describing your process for providing regular updates. Discuss the metrics you track and share, and how you customize your communication style to fit the audience, ensuring there is clarity and transparency.

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Can you provide an example of how you've improved a project workflow?

Share a specific example outlining how you analyzed an existing workflow, identified areas for improvement, and implemented changes. Discuss the positive impact these changes had on project outcomes and team efficiency.

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What motivates you as a Project Manager at Prepared?

Reflect on your passion for the mission of the company, particularly how technology can improve public safety. Discuss how this mission excites you and drives you to excel in project management, ensuring that you deliver impactful solutions.

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How do you ensure the team remains motivated during challenging projects?

Talk about your techniques for fostering team motivation, such as setting clear goals, recognizing achievements, and maintaining an open dialogue. Share examples of how positive reinforcement and a supportive environment helped overcome project challenges.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 8, 2025

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