Quality Assurance and Product Fulfillment Coordinator

The daily responsibilities of a Quality Assurance and Product Fulfillment Coordinator at FOODMatch include preparing and packaging product samples, conducting taste tests, maintaining quality logs, and collaborating with the QA team to ensure that all products meet the established quality specifications. Additionally, you'll assist in managing food safety protocols and support the New Product Team with product analysis.

To qualify for the Quality Assurance and Product Fulfillment Coordinator position at FOODMatch, a college degree is preferred, along with prior experience in a restaurant or food service environment. Candidates with HACCP certification or a Food Handler’s License are warmly encouraged to apply. Additionally, strong organizational skills, attention to detail, and proficiency in Excel will support your success in this role.

As a Quality Assurance and Product Fulfillment Coordinator at FOODMatch, you play a vital role in ensuring the quality of our Mediterranean specialty foods. Through meticulous sampling, taste testing, and adherence to safety protocols, you ensure that every product reaches our customers at the highest quality, supporting the overall mission of delivering authentic and responsibly produced foods.

The work environment for a Quality Assurance and Product Fulfillment Coordinator at FOODMatch is collaborative and dynamic. Located in New York, NY, you will work alongside a passionate team focused on quality and excellence in specialty foods. You will have hands-on involvement in product sampling and quality reviews, with opportunities for growth and learning in the field of food science.

Working as a Quality Assurance and Product Fulfillment Coordinator at FOODMatch comes with a competitive salary of $70,000 and a comprehensive benefits package, including health insurance, dental and vision coverage, paid time off, 401(k), and life insurance. This role also offers a chance to engage with food that truly encapsulates flavor and community!

In an interview, you could discuss your approach by mentioning specific methodologies such as visual inspections, organoleptic reviews (taste testing), and adherence to quality standards like HACCP. Emphasize the importance of data logging and collaboration with QA teams to uphold product excellence.

Candidates should be prepared to highlight any previous experience working with food safety standards and procedures. Discuss your familiarity with HACCP, SSOP, and GMP regulations, providing examples of how you have implemented these protocols in past roles.

Communicate your time-management strategies, such as prioritizing tasks based on urgency and importance. Provide an example of a time when you successfully juggled various responsibilities while maintaining attention to detail and ensuring quality.

Explain that teamwork is crucial in quality assurance as it relies on open communication and collaboration across departments. Provide an example of a successful project where you worked with others to achieve a quality goal, emphasizing how teamwork enhanced the product output.

Discuss your approach to addressing quality discrepancies, which may include investigating the issue, documenting findings, and collaborating with team members to identify corrective actions. Emphasize the importance of maintaining product integrity and customer trust.

Candidates should express their passion for Mediterranean food and the commitment to high-quality standards. Talk about how you admire FOODMatch’s focus on responsibly produced ingredients and a collaborative work environment that nurtures food excellence.

Be prepared with an example where you identified a quality issue and took proactive steps to improve it, such as adjusting sampling processes or training team members. Highlight the positive outcomes of your initiative on product quality or team efficiency.

Explain the factors you consider essential, such as taste, texture, appearance, and adherence to specifications. Discuss how you evaluate competitive products and determine the viability of new offerings while ensuring they meet customer demands.

Discuss your eagerness to learn and adapt regarding new products. Mention methods such as researching product origins, working closely with suppliers, and participating in training sessions to understand the unique qualities and attributes that each product offers.

Emphasize that attention to detail is paramount in quality assurance because even the smallest oversight can affect product safety and quality. Provide examples of how your diligence in this area has led to successful outcomes in your previous roles.