Business Development Manager (Toronto)

As a Business Development Manager at Fresha, your primary responsibilities include achieving sales targets, conducting outreach to key decision-makers, managing the sales cycle from prospecting to closing, and building collaborative relationships with partners. You'll also conduct cost-benefit analyses to ensure our solutions align perfectly with partner needs and provide valuable market feedback.

To qualify for the Business Development Manager role at Fresha, candidates should have a minimum of 2 years of experience in B2B sales, ideally within the SaaS, online marketplace, or payment platform industries. Strong relationship-building skills and the ability to multitask effectively are essential. Experience in the beauty and wellness industry is a plus, though not a strict requirement.

The interview process for the Business Development Manager position at Fresha consists of a screen call with a talent team member, followed by an interview with the Head of Sales (North America). If you advance further, you'll present your insights in a final interview with leadership. The entire process is usually completed within 2 weeks, with feedback provided within a week whenever possible.

As a Business Development Manager at Fresha, you'll enjoy a collaborative work environment that values teamwork and face-to-face interactions. Employees work from the office four days a week, fostering close-knit team dynamics, with the option to work remotely one day each week. We emphasize supporting our employees' growth and well-being in a culture of inclusivity.

The expected salary for a Business Development Manager at Fresha is between $100,000 and $115,000 OTE, reflecting the engaging nature of the role and the potential for professional growth in an exciting and dynamic company within the beauty and wellness sector.

In your response, detail your specific experiences, highlighting the number of years you've worked in B2B sales, your previous roles, challenges you've faced, and successes you've achieved or noteworthy targets you've met. Be sure to make connections to how these experiences have prepared you for the role of Business Development Manager at Fresha.

Discuss your relationship-building strategies, such as understanding partners’ needs, maintaining consistent communication, and showing genuine interest in their business. Sharing a real-life example can help underscore your effectiveness in cultivating long-term partnerships.

Talk about important sales metrics like sales targets, conversion rates, and lead response times. Explain how you monitor these metrics to evaluate your performance and strategize improvements, and express your eagerness to contribute positively to Fresha's benchmarks.

Describe your method for addressing objections, such as actively listening to understand concerns, responding with relevant data or case studies, and pivoting conversations back to the value of the product or solution you're offering. Illustrating this with a past example can elevate your response.

Express your enthusiasm for Fresha’s mission and the beauty and wellness sector. Mention how the company’s innovative approach to marketplace solutions aligns with your values and aspirations, and reflect on how your career goals can grow with Fresha.

Outline your organizational strategies, such as utilizing CRM systems, prioritizing tasks, setting reminders, or employing other time management tools. Highlight how your chosen methods have contributed to your success in past roles, ensuring that they are compatible with the fast-paced environment at Fresha.

Provide a specific instance where you achieved a significant sales milestone—this could be closing a large account or surpassing quarterly targets. Focus on the strategies you employed and the outcome, demonstrating how this success positions you for a role at Fresha.

Emphasize the importance of teamwork in your sales processes. Share how collaborating with marketing, product, or customer support teams has helped enhance your sales effectiveness. Stress your commitment to fostering a collaborative environment within Fresha.

Explain your methods for staying informed, whether through industry publications, attending conferences, or networking. Relate how your ongoing learning has directly impacted your sales strategies and client interactions.

Highlight your unique skills and experiences that make you a great fit for this role. Focus on your sales achievements, your passion for the beauty and wellness industry, and your adaptability to change, demonstrating enthusiasm for contributing to Fresha's growth and success.