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Server-Full-Time

 

Dining Room Server Position Summary

Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.

 

Shifts:

  • Full Time Morning shift 6am-2pm 
  • Part Time Weekends 6am-2pm 
  • Part Time 3pm-7pm 

 

We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!

 

Dining Room Server Required Skills/Abilities:

  • Desire to impact others’ lives through excellent customer service
  • Ambition to develop relationships with our Residents
  • No prior experience needed; training provided
  • Minimum 16 years of age

Dining Room Server Preferred Skill/Abilities:

  • Experience working with Seniors
  • Previous customer service experience
  • 2 – 3 years of experience of working in a commercial restaurant or club is preferred

Duties/Responsibilities:

  • Providing our Residents with the highest quality of customer service
  • Responsible for communicating, interacting with, and observing our Residents
  • Responsible for taking Resident’s orders and serving Resident meals and beverages.
  • Set up and decoration of the dining room tables for mealtimes
  • Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
  • Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
  • Transports used dishes, waste, refuse and used linen to collection areas
  • Follows and completes daily task assignments, ensuring all work is completed properly
  • Notes Refrigeration temperatures
  • Learns and retains Residents names, special requests, and dietary restrictions
  • Assists with all special events and catering functions in a variety of areas throughout the community
  • Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
  • Other duties as assigned by Culinary Director or Executive Director

 

 

Company Overview

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.

What You Should Know About Server-Full-Time, Friendship Village Senior Living Communities

American House Senior Living Communities is on the lookout for a dedicated Dining Room Server to join our vibrant team in Grosse Pointe Farms! As a full-time Server, you'll play a key role in creating memorable dining experiences for our Residents. Your days will be filled with engaging interactions as you serve delicious meals, fostering relationships with both Residents and fellow staff members. It’s an excellent opportunity for those who are passionate about customer service and looking to make a difference in the lives of seniors. No prior experience? No problem! We provide comprehensive training to help you develop your skills and grow in this fulfilling role. With flexible work hours including morning shifts and part-time weekends, you'll find the perfect schedule that works for you. You’ll be responsible for everything from taking orders and serving meals to maintaining a clean and welcoming dining environment. It’s all about providing exceptional service and ensuring our Residents enjoy their dining experience. If you’re ready to join a company with a mission of enriching lives through genuine connections, American House is the place for you. We can’t wait to meet our future Dining Room Server who shares our commitment to quality care and compassion. Together, we can create innovative culinary experiences for our beloved community!

Frequently Asked Questions (FAQs) for Server-Full-Time Role at Friendship Village Senior Living Communities
What are the key responsibilities of a Dining Room Server at American House Senior Living Communities?

As a Dining Room Server at American House Senior Living Communities, your main responsibilities will include serving meals and beverages to Residents, taking their orders, and ensuring a pleasant dining experience. You’ll also assist with setting up the dining room, cleaning the area, and maintaining hygiene standards. Interacting with Residents to foster relationships and ensuring they feel valued is crucial in this role.

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What qualifications are needed for the Dining Room Server position at American House?

To qualify for the Dining Room Server role at American House Senior Living Communities, you need to be at least 16 years old. While prior experience is a plus, it is not required as training is provided. A strong desire to serve others and a passion for making a difference in the lives of seniors are the most important qualities we are looking for.

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What shifts are available for the Dining Room Server role in Grosse Pointe Farms?

American House offers flexible scheduling for the Dining Room Server role. You can opt for a full-time morning shift from 6 am to 2 pm or part-time options on weekends and afternoons. This flexibility allows you to choose a schedule that fits your lifestyle while contributing positively to our Resident community.

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Is previous experience necessary for the Dining Room Server position at American House?

No prior experience is necessary for the Dining Room Server position at American House Senior Living Communities. We welcome candidates from various backgrounds, including those who have worked in other customer service roles or even in the restaurant industry. What matters most is your willingness to learn and enthusiasm for providing excellent service to our Residents.

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How does American House ensure a positive dining experience for Residents?

At American House Senior Living Communities, the Dining Room Server plays a pivotal role in ensuring a positive dining experience. This involves not just serving meals but also engaging with Residents, understanding their needs, and addressing their preferences. By creating a warm and inviting atmosphere, we strive to enrich every meal served, fostering a sense of community and belonging.

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Common Interview Questions for Server-Full-Time
What do you think is the most important quality for a Dining Room Server?

The most crucial quality for a Dining Room Server is a genuine desire to serve and connect with residents. This role is all about creating a welcoming atmosphere and ensuring that Residents feel valued and heard during their dining experience.

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How would you handle a difficult situation with a resident?

Handling difficult situations with a Resident requires patience and empathy. I would listen to their concerns attentively, reassure them that their feelings are valid, and aim to resolve the issue positively while keeping their comfort and happiness as a priority.

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Can you describe a time when you provided excellent customer service?

In my previous role, I anticipated a customer's needs without them having to ask, which resulted in a delightful experience for them. It’s important for a Dining Room Server to not only meet expectations but also to consistently exceed them through thoughtful actions.

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How do you prioritize tasks during busy dining hours?

During busy hours, I focus on prioritizing tasks by ensuring that communication remains clear with team members. I would tackle the most time-sensitive tasks first, such as taking orders and serving food, while also keeping an eye on the dining area to ensure it remains clean and welcoming.

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What motivates you to work in a senior living environment?

I find working in a senior living environment very rewarding. The opportunity to form meaningful connections with Residents, hearing their life stories, and enriching their daily experiences through exceptional service motivates me deeply.

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How do you manage to stay organized in a fast-paced dining setting?

I stay organized in a fast-paced environment by developing a routine and being proactive. By familiarizing myself with the menu and understanding the dining layout, I can streamline my service and efficiently manage my time and responsibilities.

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What do you believe is the best way to build relationships with residents?

Building relationships with Residents comes down to being attentive and approachable. Taking the time to remember their names, favorite meals, and special requests shows that you care, which strengthens the bond and creates trust.

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What strategies do you use to ensure cleanliness and safety in the dining area?

I always adhere to established cleaning protocols, including sanitizing tables, menus, and utensils frequently. I also ensure that the dining area is cleared of any hazards to maintain a safe environment for residents and staff alike.

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Why do you want to work at American House Senior Living Communities?

I admire American House's commitment to enriching the lives of seniors and the emphasis on compassionate care. Being part of a team that prioritizes meaningful relationships aligns perfectly with my passion for serving others.

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How would you describe the importance of teamwork in a dining setting?

Teamwork is essential in a dining setting, as it allows for smooth operations and enhances the dining experience for residents. Collaborating effectively as a team ensures that all needs are met promptly, and it creates a positive atmosphere for both staff and residents.

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Friendship Village is a faith-based, not-for-profit community that has been setting the standard for senior services in Greater St. Louis for over 40 years. Our caring staff has created a culture that fosters friendships and heightens the spiritua...

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DATE POSTED
April 8, 2025

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