Product Designer

As a Product Designer at GPTZero, your key responsibilities include conducting user research with diverse groups, including educators and content creators, to inform design decisions. You'll work closely with the ML research team to understand AI's capabilities, and collaborate with engineers to develop and release impactful products. You will design, user-test, and iterate on new products while maintaining our design system and advocating for human-centered design principles, all aimed at enhancing the user experience.

To qualify for the Product Designer role at GPTZero, you should have at least 2 years of relevant experience, along with a portfolio that showcases your expertise in user-centered design. A strong eye for detail and the ability to work efficiently under tight deadlines are essential. Candidates with a background in human-computer interaction or design training, along with startup experience, will stand out. We appreciate individuals who are honest, humble, and a team player.

GPTZero stands out as a unique work environment for a Product Designer due to its core mission of restoring trust and transparency in AI-generated content. This mission is not only motivating but also provides an opportunity to work with a passionate team of experts from leading companies and research labs. The collaborative atmosphere fosters creativity and innovation, making it an ideal place for a Product Designer to thrive and make a meaningful impact.

At GPTZero, our culture is grounded in ownership, transparency, and team collaboration. As a Product Designer, you'll be surrounded by a small team that values open communication and encourages input across all product functions. We prioritize sharing ideas and working together to tackle complex challenges, creating a balance that promotes a supportive and engaged work environment.

To excel as a Product Designer at GPTZero, possessing at least one 'superpower' in areas such as user research, service design, or brand design can set you apart. A passion for AI, experience designing AI products, and familiarity with data-driven design approaches are also beneficial. Previous startup experience will allow you to navigate a fast-paced environment more effectively, making it possible to adapt quickly as you learn and grow.

When answering this question, illustrate your user-centered design approach by discussing research methods, ideation sessions, and prototyping. Highlight how you incorporate user feedback at each stage, drawing parallels to how a golfer would analyze each hole to optimize their strategy. Showcase examples from past experiences that contribute to your design effectiveness.

Discuss how effective collaboration resembles a great golf team—each player has a unique role, but their combined efforts lead to success. Highlight how you share ideas, engage in regular check-ins, and encourage feedback, ensuring that the product vision aligns with technical feasibility while fostering a unified team environment.

Explain your user research methods and how they influence your design decisions. You could relate this to how a golfer studies their opponents while crafting their game plan. Share specific techniques like interviews, surveys, or usability testing to demonstrate your commitment to understanding user needs.

Illustrate your prioritization method by comparing it to selecting clubs for a golf game—each decision impacts the overall outcome. Discuss how you balance user needs, business goals, and technical constraints to ensure that the most critical features get adequate focus in your design.

Narrate a previous experience where you encountered a complex design problem. Use the golf metaphor by describing it as the equivalent of navigating a tricky course. Highlight the steps you took to analyze the situation, collaborate with your team, and ultimately find a solution that was both effective and satisfying.

Discuss specific changes you've implemented after gathering user feedback, comparing it to how a golfer adjusts their swing based on real-time observations. This reflects your adaptability and commitment to improving user experience in your designs.

Explain your methods for staying informed, whether through design blogs, seminars, or industry networks. Compare this to how a professional golfer studies the latest techniques and equipment breakthroughs, showing that continuous learning is vital for design excellence.

Talk about how data informs your design choices. You might liken this to using statistics in golf, such as tracking performance on different courses. Mention any experience you have with analytics to show how data shapes your approach to design.

Describe your approach to design iterations, comparing it to refining your golf skills through practice. Emphasize constructive critique and how you incorporate team feedback efficiently to create polished final designs that resonate with users.

Provide a thorough explanation of human-centered design, comparing it to how a golfer considers their audience and fans while playing. Stress the importance of empathy in understanding user needs, ensuring designs are tailored to enhance user experiences.