Director of Finance

About the Company:

Great Question is the all-in-one customer research platform loved by teams from Intuit to Amazon, Canva and Figma. We’re now looking to bring on our first Director of Finance to help us achieve our mission of democratizing customer research across the enterprise.

We’re a team of 30+, led by second time founders, who have 3x revenue through 2024 (see our 2024 year in review here), and we’re looking to do it again in 2025. This is an opportunity to get in early, work on an interesting problem, have a huge impact on the technology and culture of an early-stage company, and shape the future of how teams build better software through research.‍

This is a fully remote role open to people in the US or Canada with a strong preference to one of our hubs of Denver/Boulder Colorado, SF Bay Area California, Raleigh North Carolina; or Toronto Canada.

Why join us? 

At Great Question, we’re building a culture of collaboration, curiosity, and impact. 

By joining our team, you will:

• Work closely with a passionate, mission-driven team.

• Have a direct impact on the growth and success of the company.

• Be supported in your own career growth with opportunities to shape marketing strategy and process at a high-growth startup.

• Grow with the company - opportunity to dive deep technically or move into management.

• Be intimately involved in business and product decisions.

• Learn from experienced startup founders (10 years experience, 2 previous exits)

Why not join us? 

At Great Question, we believe in transparency—not just about our strengths, but also about where we still have room to grow. Here’s what you should know before deciding to apply:

1. Evolving Systems: As a scaling startup, processes and tools are still being built, so expect some ambiguity and inefficiencies along the way.

2. Lean Teams, Big Impact: Everyone takes on diverse responsibilities, requiring adaptability and a hands-on approach.

3. Fast-Paced Growth: We move quickly with high expectations, so creativity, resourcefulness, and comfort with occasional chaos are essential.

We’re pretty far from perfect, and we don’t claim to be. But we’d like to get there. So if you’re someone who thrives on solving problems, enjoys creating structure from scratch, and loves being part of a dynamic, fast-growing environment, Great Question might be the right place for you.

About the Role:

Role Overview

We are seeking a highly motivated and experienced Director of Finance to play a critical role in our continued growth and success. This is a strategic and hands-on role that will report directly to the CEO and have a significant impact on the company's financial health and trajectory. The ideal candidate will possess a strong FP&A background, exceptional analytical skills, and a proven track record of success in a fast-paced, dynamic environment.    

Key Responsibilities

• Strategic Finance and Financial Planning & Analysis: Partner with the CEO and other leaders on key strategic decisions, including pricing, investment allocation, and growth initiatives; Develop and maintain robust financial models, including forecasting, budgeting, and scenario planning. Analyze key financial metrics, such as burn rate, runway, and unit economics, to provide insights and recommendations to the leadership team.    

• Treasury Management: Oversee cash management, investments, and banking relationships. Optimize cash flow and ensure the company has the financial resources to support its growth objectives.    

• Investor Relations: Prepare investor updates, board presentations, and other financial reports. Communicate effectively with investors and stakeholders on the company's financial performance and strategy.     

• Operational Efficiency: Identify and implement opportunities to improve operational efficiency, reduce costs, and extend the company's runway. Negotiate with vendors and optimize payment terms.      

Qualifications

• Bachelor's degree in Finance, Accounting, or a related field.    

• 7+ years of progressive finance experience, with a focus on FP&A.    

• Experience in a high-growth technology startup environment is essential.    

• Strong analytical and financial modeling skills.    

• Proficiency in SQL and other data analysis tools.    

• Excellent communication and presentation skills.    

• Ability to work independently and manage multiple priorities in a fast-paced environment.    

• Experience with AI tools is a plus  

Benefits:

• Competitive salary and benefits package.

• Opportunity to work on challenging and impactful projects.

• Be part of a passionate and supportive team.  

• Make a real difference in the world of customer feedback.

Hiring Process:

We endeavour to deliver a great candidate experience, including notifications of your status in the hiring process throughout.

The hiring process includes the following steps and typically happens across 2-4 weeks from first interview:

1. Initial phone screens for shortlisted candidates 

2. Interview with Co-Founder & CEO, Ned Dwyer

3. Assignment Review

4. Finance Interview 

5. Leadership interview with Co-Founder & CTO PJ Murray

6. Reference checks with a past manager, and if relevant, a person you have managed

Note - Each interview is sequential, so you’ll only move to the next round if you pass the previous one. After each interview, we’ll aim to notify you if you’re progressing within 3 days of your interview taking place.

How to Apply:

If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you! Please submit your resume, making sure it’s a concise representation of your previous work experience. 

Where applicable in your resume, please use gross numbers instead of percentages to demonstrate impact.

Note, we will only ever contact you over email using a greatquestion.co email address.