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Commercial Funding Administrator, CMHC

Join a Challenger


Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

 

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 



The Work


The Commercial Funding Administrator is responsible for the day-to-day maintenance of various funding and administrative tasks. Duties include preparing the Commercial Daily Funding Agenda and Pipeline reporting along with final report follow-up, tax calculation, wire remittances for third party refunds/fees and documentation validation. Additional responsibilities include data entries in PPLUS and special projects required by management. These duties involve liaising with the Bank’s lending partners, solicitors, and staff within the Commercial Funding & Servicing group and other internal departments.


The core parts of your role would be to:
  • Daily, the incumbent will be responsible for the coordination, preparation, monitoring and delivery of the Daily Funding Agenda throughout the day, which is relied upon by senior management and several internal groups within the Bank.
  • Daily, the incumbent will be responsible for pipeline reporting for BES, CFG and CMHC Funding groups and posting on Sharepoint.
  • Daily, the incumbent will be responsible for completing the Validator report for BES, CFG and CMHC Funding groups and posting on Sharepoint
  • On a daily basis, the incumbent will complete supporting steps related to funding and post-funding activities (i.e. set up property tax accounts in Pplus and prepare tax calculations, set up Pre-Authorized Debit (PAD) Accounts in Pplus, cross-check wires, prepare and send client welcome letters), which are to be completed accurately and in a timely manner.
  • On closed transactions, the incumbent will be responsible for uploading the Validator and Funding Checklist; any gaps identified will be escalated to the responsible funders.
  • Once a transaction has closed, the incumbent will work with solicitors and partners to obtain final reports for all closed deals. In addition, to ensure data integrity for each loan in PPlus, the incumbent is required to leverage available reports to identify gaps or inaccuracies and solve or correct the issues.
  • The Commercial Funding Administrator will also process wires/refunds to various parties (brokers, solicitors, insurance consultants, borrowers, etc.) accurately and in a timely manner.
  • On a weekly basis, the incumbent will be responsible for the preparation of specific and ad hoc departmental reports which include but not limited to pipeline, data integrity, and cancellation reporting to be relied upon by Management. This entails regular communication and follow-up with Funders and internal servicing team. In addition, when required, the incumbent will be required to complete memos with supporting details for other departments to leverage their tasks.
  • Periodically, the incumbent will also be asked to work with Management on specific projects and/or tasks that include system testing, documentation collection and reporting. Incumbent will be required to develop an adequate level of proficiency in internal suite of software applications used by the bank , primarily PPLUS, File Nexus and Cyberquery.
  • Liaise daily with a variety of internal departments to address any unique adhoc issues that may arise and seek timely resolution.
  • Understand and follow departmental policies, guidelines, and procedures
  • Complete other tasks assigned at the request of Management
  • Gather data and accurately prepare assigned departmental reports as scheduled


Let's Talk About You!
  • Degree in business administration or finance or diploma program in a related discipline with a minimum of 1-2 years’ experience in administration and servicing of mortgage loans
  • Experience in management reporting is considered an asset
  • Strong working knowledge of MS Office (Word, Excel, Outlook, PowerPoint) is a must
  • Strong attention to detail
  • Strong analytical skills
  • Strong organizational skills
  • Ability to handle multiple competing priorities and meet deadlines
  • Excellent time management skills
  • Team-oriented
  • Ability to solve problems and propose solutions
  • Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner


Job Complexities / Thinking Challenges:
  • The position requires the incumbent to be a self-starter and make sound decisions as efficiently as possible. Commercial mortgages can be complex in nature, requiring in-depth reviews of documentation. The incumbent must be able to work within established guidelines independently, prioritize workload, and accurately prepare reports. Ability to analyze complex funding and post-funding issues and liaise with the funding team, partners, servicers and clients. There will be times when situations arise and sound judgement in making decisions or recommendations will be needed


#LI-Hybrid


What we offer [For full-time permanent roles]

 

💰 Competitive discretionary bonus 

✨ Market leading RRSP match program

🩺  Medical, dental, vision, life, and disability benefits

📝  Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days 

🖥  Virtual events to connect with your fellow colleagues

🎓  Annual professional development allowance and a comprehensive Career Development program

💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience


The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

  

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 


We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

 

We can’t wait to get to know you! 

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Commercial Funding Administrator, CMHC, EQ Bank | Equitable Bank

Are you ready to join a team that’s redefining the banking experience? At CMHC, as a Commercial Funding Administrator, you will be at the heart of our operations in Toronto. We believe in creativity and innovation, and we’re seeking someone like you who’s excited to tackle challenges head-on. In this role, you’ll be responsible for the daily maintenance of funding activities, preparing agendas, and managing reports that are crucial to our success. You’ll dive deep into tax calculations, wire remittances, and documentation validation, ensuring everything runs smoothly. Your attention to detail will come in handy as you coordinate with our lending partners and internal teams, all while being part of a supportive environment that encourages growth and fun. You will play a pivotal role in generating insightful reports and managing data integrity, which is essential as we serve over 670,000 clients across Canada. If you’re a self-starter who thrives in a fast-paced setting and is eager to learn, you’ll fit right in with our team at CMHC. With over 50 years in banking and a commitment to enrich lives, we’re excited to welcome a new family member who shares our vision! This position offers a hybrid work model, so you can enjoy the flexibility of working from home while also connecting with colleagues at our vibrant Toronto office. Let’s transform banking together!

Frequently Asked Questions (FAQs) for Commercial Funding Administrator, CMHC Role at EQ Bank | Equitable Bank
What are the main responsibilities of a Commercial Funding Administrator at CMHC?

As a Commercial Funding Administrator at CMHC, your main responsibilities will include preparing the Daily Funding Agenda, managing pipeline reporting, and completing validation reports. You'll coordinate funding activities, handle wire remittances, ensure documentation accuracy, and maintain data integrity within our systems. This role is vital for supporting our lending partners and driving efficiency across the organization.

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What qualifications do I need to become a Commercial Funding Administrator at CMHC?

To become a Commercial Funding Administrator at CMHC, candidates should have a degree in business administration or finance, or a related diploma. A minimum of 1-2 years of experience in mortgage loan administration is preferred. Strong knowledge of MS Office, analytical skills, and attention to detail are also essential for success in this role.

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Is the position of Commercial Funding Administrator at CMHC a hybrid role?

Yes, the position of Commercial Funding Administrator at CMHC offers a hybrid work model. This means you will have the flexibility to work from home while also spending time in the office located at 351 King Street East, Toronto, ON. This balance promotes collaboration with your colleagues while allowing for the convenience of remote work.

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What kind of software will I be using as a Commercial Funding Administrator at CMHC?

As a Commercial Funding Administrator at CMHC, you will primarily work with PPLUS, File Nexus, and Cyberquery, among other internal software applications. Gaining proficiency in these tools is crucial, as they help you manage funding processes and maintain accurate records within the banking system.

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How does CMHC support employee growth in the Commercial Funding Administrator role?

CMHC is committed to employee growth and development. As a Commercial Funding Administrator, you will have access to an annual professional development allowance and a comprehensive Career Development program. The company fosters a supportive environment where you can enhance your skills and take on new challenges that contribute to your professional journey.

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Common Interview Questions for Commercial Funding Administrator, CMHC
How do you prioritize multiple tasks in a fast-paced environment as a Commercial Funding Administrator?

When managing multiple tasks, I prioritize them based on urgency and importance. I align my daily goals with team objectives and ensure I meet deadlines by utilizing tools like to-do lists and calendar reminders, which help me stay organized and focused.

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Can you describe your experience with funding processes or mortgage loans?

In my previous role, I managed funding processes by ensuring timely documentation and accurate reporting. I worked closely with lending partners, streamlined tax calculations, and maintained precise records, which helped enhance efficiency and client satisfaction.

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How do you handle errors or discrepancies in financial documentation?

When I identify errors or discrepancies, I take immediate action to investigate and correct them. I analyze the source of the issue, communicate with relevant stakeholders for clarification, and ensure that corrective measures are implemented to prevent future occurrences.

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What strategies do you use to maintain attention to detail in your work?

To maintain attention to detail, I employ systematic approaches such as checklists and peer reviews. I also take breaks to refresh my focus, which enables me to catch errors better and ensure all documentation is thoroughly reviewed before submission.

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Describe a time you had to work with a team to complete a project. What was your role?

In a previous role, I collaborated with cross-functional teams to streamline funding processes. My role was to gather data, prepare reports, and communicate progress regularly. Working together allowed us to identify bottlenecks and successfully implement solutions.

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How do you ensure compliance with internal policies as a Commercial Funding Administrator?

I ensure compliance by thoroughly reviewing departmental policies and guidelines and integrating them into my daily tasks. Additionally, I maintain open communication with my team and management to address any questions or uncertainties.

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What tools or software are you familiar with that would be beneficial in this role?

I have experience with MS Office Suite, particularly Excel for data analysis, and I am also familiar with funding software like PPLUS and Sharepoint. My proficiency in these tools enables me to efficiently manage data and generate necessary reports.

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How do you handle feedback and use it to improve your work performance?

I view feedback as an essential tool for growth. When receiving feedback, I actively listen and ask clarifying questions. I then implement the suggestions in my future projects, regularly assessing my performance to ensure continuous improvement.

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What do you think are the essential qualities for a successful Commercial Funding Administrator?

A successful Commercial Funding Administrator should possess strong analytical skills, attention to detail, and the ability to work well under pressure. Effective communication and teamwork are also crucial to ensure seamless interactions with internal and external stakeholders.

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Why do you want to work for CMHC as a Commercial Funding Administrator?

I am excited about the opportunity to work for CMHC because of its innovative approach to banking and commitment to creating better options for Canadians. I am inspired by the collaborative culture and the chance to contribute to impactful projects within a forward-thinking organization.

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Full-time, hybrid
DATE POSTED
March 21, 2025

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