GARAGE - Store Manager - Westroads Mall

As the Store Manager at GARAGE in Westroads Mall, your key responsibilities include leading and mentoring a high-performing team, driving operational efficiencies, and enhancing the in-store shopping experience. You will be tasked with maximizing profitability by meeting and exceeding sales targets, while also building strong client relationships and harnessing digital platforms to boost traffic.

To qualify for the Store Manager position at GARAGE, you should possess a high school diploma, with additional post-secondary education in business or a related field being advantageous. Additionally, 3-5 years of management experience in the fashion retail sector is preferred, and strong leadership, organizational, and digital skills are crucial for success.

GARAGE offers an attractive package for Store Managers that includes competitive base pay, a bonus plan, and comprehensive benefits tailored to your needs. You'll also enjoy perks such as a personal clothing discount at both GARAGE and Dynamite stores, and access to learning and development programs to propel your career forward.

GARAGE fosters a positive work culture by encouraging creativity, participation, and collaboration amongst its Store Managers and teams. With a commitment to sharing best practices and impactful ideas, you’ll find an environment that values your input and innovation, ensuring that no day is ever the same.

As a Store Manager at GARAGE, you will need to be flexible with your working hours, which may include evenings, weekends, and holidays. This flexibility is essential to meet the demands of the business and to ensure a positive customer experience throughout the operating hours.

In your response, focus on your ability to adapt your leadership style to meet the varying needs of your team members. Highlight how you prioritize open communication, collaboration, and mentoring to foster a high-performance environment that aligns with GARAGE's values.

Discuss your conflict resolution strategy, showcasing your ability to address situations promptly while maintaining team morale. Emphasize the importance of listening to both sides, facilitating open discussions, and guiding the team toward a collaborative resolution, reflecting the culture at GARAGE.

Provide a specific example where you motivated your team, perhaps through training or creative promotions, leading to exceptional sales performance. This not only illustrates your capability but also your resourcefulness, which is valued at GARAGE.

Discuss your strategies for staying informed, such as following industry blogs, subscribing to fashion magazines, and engaging with customers. Your ability to reflect the latest trends at GARAGE will demonstrate your passion for fashion and customer orientation.

Share actionable strategies that include leveraging digital marketing, enhancing in-store customer experiences, and optimizing team productivity. Tailor your answer to align with GARAGE's focus on innovation and achieving great business results.

Describe your method for prioritizing tasks, such as assessing urgency and importance, setting clear goals for your team, and utilizing tools to track progress. Emphasizing your organizational skills will be in line with GARAGE's requirements.

Outline the qualities you believe contribute to a successful retail team, such as communication, strong support systems, and a shared vision for success. Relating this back to GARAGE's values will strengthen your answer.

Talk about your strategies for improving customer engagement, such as training staff on offering personalized experiences, soliciting customer feedback, and creating promotional events that resonate with the consumer base at GARAGE.

Share a concrete example where you introduced a new procedure that streamlined operations or improved sales. Highlight how you involved your team in the process, demonstrating your leadership style that aligns with GARAGE's culture.

Discuss your passion for fashion and retail, your drive to achieve outstanding results, and your desire to build a strong team. This intrinsic motivation aligns well with GARAGE's mission and can resonate positively during the interview.