Business Development Representative

As a Business Development Representative at Guesty, you'll be primarily responsible for identifying and creating new business opportunities to fuel our growth. This includes engaging potential clients through compelling communication, scheduling meetings, and maintaining ongoing engagement. You'll also collaborate closely with our sales team to develop strategic approaches to achieve sales targets while effectively utilizing CRM software like Salesforce to manage leads.

To qualify for the Business Development Representative position at Guesty, you should have at least 2 years of experience in sales or business development, particularly with cold outreach experience (such as cold calling and emailing). Proficiency in Salesforce is essential, while bilingual (Spanish) skills are a plus. Strong communication skills, relationship-building abilities, and a solid understanding of effective sales techniques are also required.

Guesty is committed to the growth of its employees, including Business Development Representatives. We offer comprehensive virtual onboarding experiences for new hires and provide ongoing professional development opportunities to ensure you have the resources to enhance your skills and advance your career in the sales field. Our culture encourages continuous learning and adaptability in an ever-evolving industry.

As a Business Development Representative at Guesty, you can expect a hybrid work environment that fosters collaboration and innovation. You'll work alongside a diverse team of professionals who are passionate about transforming the hospitality industry. Our dynamic atmosphere encourages creativity and flexibility, enabling you to thrive while navigating the fast-paced nature of sales.

The compensation range for the Business Development Representative position at Guesty is between $80,000 to $90,000 OTE annually. Exact compensation may vary based on your skills and experience. In addition to competitive pay, we offer a robust benefits package, which includes health, dental, vision, and life insurance, a 401(k) retirement savings plan with employer match, and generous paid time off.

When answering this question, focus on specific experiences you’ve had with cold calling and cold emailing. Share your strategies for overcoming objections, your success rate, and any metrics you track to measure efficiency. Highlight an instance where a cold call or email led to a meeting or a sale.

In your response, detail your organizational skills and tools you use to prioritize leads and activities. Discuss how you balance immediate tasks with long-term goals and provide examples of how you track your progress toward sales targets.

Describe proactive strategies you employ to initiate and maintain relationships with leads. Talk about how you personalize your outreach, follow up effectively, and use CRM tools to keep track of interactions and preferences to engage prospects meaningfully.

Discuss your approach to handling objections by demonstrating empathy, asking questions to uncover customer pain points, and providing solutions tailored to their needs. Share a relevant story illustrating how you successfully turned an objection into a sale.

Research Guesty and mention specific products or features you believe are crucial to hospitality businesses. Highlight how you think these offerings can facilitate growth or operational efficiency. Show that you understand the market and recognize how Guesty fits within it.

Cite resources you regularly consult, such as industry blogs, webinars, or networking events. Emphasize your commitment to continuous learning and adapting your sales strategies based on emerging trends and insights.

Be honest about the situation but focus on what you learned and how you adapted your strategy afterward. Demonstrating resilience shows your potential to grow and make necessary adjustments to achieve targets moving forward.

Share a specific outreach strategy you designed, explaining the rationale behind it and how you executed it. Discuss its effectiveness with metrics or results that demonstrate its success in generating leads or conversions.

Discuss your collaboration with sales and marketing teams to develop strategies. Mention any experiences where teamwork contributed to a successful initiative and how you communicate regularly with team members to align goals.

Outline the key metrics you track, such as leads generated, conversion rates, and customer engagement levels. Explain how you use this data to assess your performance and make adjustments to enhance effectiveness.