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Job Description

As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, we’ll create moments that make shopping at COS an absolute delight.

Qualifications

As a Sales Associate, you'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

While previous experience in customer service and familiarity with textile materials are nice to have, they're not mandatory.

What you need to Succeed:

Customer-focused and thinking in a commercial way. 
Interested in trends and fashion. 
Communicative, positive, and open-minded 
Willing to learn, adaptable and action-oriented. 
Collaborative, inclusive and supportive 
Self-motivated, confident, and resilient

Compensation: $17.25

Additional Information

This is a Part-Time position offering 10-25 hours a week.
Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page.

Benefits:

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to this US based colleagues also receive: 

25% Staff Discount  
Clothing Allowance  
50% Parking reimbursement ** this location only
Medical, Vision and Dental Coverage  
Employee Assistance Program  
Vacation, Wellness, Holiday, and Parental Pay  
 Health, and Dependent Care FSA.  
Plus, additional Voluntary Benefits.

Inclusion & Diversity

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. 

Company Description
COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior color palette that transcends time. The creative soul of the brand is visualized through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here. 

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$35820 / YEARLY (est.)

min

max

$35820K

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What You Should Know About Sales Associate, H&M Group

As a Sales Associate at COS, you'll step into a vibrant role where your customer service skills take center stage. Based in our inviting store located at 10250 Santa Monica Blvd, suite 1550 in Los Angeles, CA, you will be the friendly face that embodies the essence of our brand. Your primary focus will be creating warm and welcoming experiences for our customers as you assist them in their shopping journey. With each interaction, from greeting customers to assisting them at the cash register and helping in the fitting rooms, you'll ensure that every visitor leaves with a smile and a positive impression. Your day-to-day tasks will also include processing deliveries, restocking inventory, and merchandising the latest styles on the shop floor. To thrive in this role, you'll be customer-focused, excited about fashion trends, communicative, and open-minded. While prior experience in customer service is appreciated, what's vital is your willingness to learn and support your colleagues. Join us at COS, where every piece of clothing tells a story and each customer is given a memorable shopping experience. If you're ready to be part of a team that values creativity and inclusivity, we’d love to see your application! Enjoy a competitive salary of $17.25 per hour and a host of attractive benefits, including staff discounts, wellness programs, and much more. Apply today and become part of a team that is redefining everyday luxury!

Frequently Asked Questions (FAQs) for Sales Associate Role at H&M Group

What are the main responsibilities of a Sales Associate at COS?

As a Sales Associate at COS, your main responsibilities will involve creating a welcoming shopping experience for customers, providing assistance across the store, processing transactions, restocking and merchandising products, and ensuring that the store maintains its standards of presentation.