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Social & Influencer Lead

Culligan Harvey is part of Culligan International – a global water treatment company providing solutions for homes, offices and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting business transformation.

At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a Coaching Culture underpinned by our shared Values. Our factory has undergone modernization to incorporate world class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.

Working as part of our marketing team, the Social & Influencer Lead will report directly into the marketing director whilst partnering with our brand & digital marketing managers to develop and execute a robust social media and marketing strategy. This role will combine expertise in social media management, influencer marketing, creative leadership and content production to ensure our brand engages, inspires and converts effectively.

What this role involves:

  • Develop high-impact social campaigns, managing influencer collaborations, overseeing community engagement, and designing marketing collateral, ensuring a consistent and compelling brand presence across all touchpoints.
  • Utilise consumer insights and continual testing to contribute towards organic lead generation through compelling and engaging content that supports improved customer acquisition cost (CAC).
  • Partner and build credibility with the Culligan Harvey Marketing, Sales and Product teams. These are high- performing teams and very open and collaborative, building the right relationships early will be critical.
  • Quickly build rapport, credibility and trust within the marketing department. Leverage the COE Social, Influencer and Digital teams for insights, best in class practices and share outs.
  • Act as the functional expert in delivering superior customer and consumer experiences on and off branded social media channels.
  • Manage and optimize content calendars across platforms (Instagram, Facebook, LinkedIn, etc.).
  • Manage day-to-day community engagement, responding to comments, messages, and mentions to enhance brand loyalty.
  • Use data-driven insights to track, monitor, and improve social media and influencer performance.
  • Provide leadership in cross-functional marketing projects and ensure collaboration with regional/global teams.
  • Design online and offline brand collateral, including brochures, flyers, POS materials, event branding, and presentations.
  • Lead the conceptualization and execution of brand campaigns, ensuring all creative aligns with business objectives.

What we're looking for:

  • Proven experience in social media strategy, influencer marketing, and content production for consumer brands.
  • Experienced managing social media platforms and tools (e.g., Sprout Social, Hootsuite, Meta Business Suite).
  • Skilled in identifying, managing and developing impactful influencer campaigns.
  • Creating great content that shares consumer experiences and reflects the brand character through user generated content
  • Creative Mind – hands on experience with tools like Canva to create stunning visuals.
  • Strong project management skills with the ability to juggle multiple campaigns.
  • Experienced in managing agencies, videographers and photographers to develop content shoots.
  • Excellent storytelling skills with a creative and strategic mindset.
  • Dynamic and Adaptable – Thrives in fast-paced environments with changing priorities
  • Can work autonomously and thrives at the opportunity to make a difference.
  • Analytical experienced in tracking performance, testing creatives and messaging to continually optimize and improve campaigns and report on results
  • Data-Driven – Expert in analyzing KPIs and using tools to optimize performance.

What we can offer:

  • A dynamic, creative, and collaborative work environment.
  • Opportunities to lead innovative campaigns and make a real impact.
  • Professional development opportunities and training.
  • Hybrid working model for work-life balance.
  •  25 days annual leave + Bank Holidays
  • Pension scheme
  • Wellbeing Programs – Your wellbeing is important to us
  • Access to ongoing learning and development through our online learning platforms

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Social & Influencer Lead, Harvey Water Softeners

If you're an innovative marketer ready to take the reins as the Social & Influencer Lead at Culligan Harvey, you've come to the right place! As a vital part of a leading global water treatment company, you'll be shaping our online presence and influence in an exciting time of transformation. In this role, you'll collaborate directly with our marketing director and work closely with brand and digital marketing managers to craft a comprehensive social media and marketing strategy that resonates with our audience. Your creativity will shine as you develop high-impact campaigns, manage influencer partnerships, and engage meaningfully with our community. We’re looking for someone who can leverage consumer insights to generate organic leads through captivating content that keeps acquisition costs in check. You’ll also be managing various social media platforms and enhancing brand loyalty through community engagement. Your project management skills will come into play as you organize and optimize content calendars for platforms like Instagram, Facebook, and LinkedIn. We're excited to build a strong relationship with you, as you act as the expert across channels, using data-driven insights to monitor performance and continuously improve our strategies. Plus, you’ll be designing impressive marketing collateral, leading cross-functional projects, and ensuring all creative efforts align with our business objectives. At Culligan Harvey, we offer a dynamic and creative work environment with opportunities for personal development, hybrid working, and wellness programs—all while being part of a company that’s at the forefront of the domestic water industry. If you’re ready to make an impact, let’s get started!

Frequently Asked Questions (FAQs) for Social & Influencer Lead Role at Harvey Water Softeners
What responsibilities can I expect as the Social & Influencer Lead at Culligan Harvey?

As the Social & Influencer Lead at Culligan Harvey, you will be responsible for developing high-impact social campaigns and managing influencer collaborations. Additionally, you will oversee community engagement and design marketing collateral, ensuring a consistent brand presence across all platforms. You'll utilize consumer insights for organic lead generation, optimize content calendars, and manage day-to-day community interactions to enhance brand loyalty.

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What qualifications are required for the Social & Influencer Lead position at Culligan Harvey?

We are looking for candidates with proven experience in social media strategy, influencer marketing, and content production, specifically for consumer brands. You should be skilled in managing social media tools and platforms, identifying impactful influencer campaigns, and creating engaging content. Strong project management and storytelling skills are essential, along with the ability to analyze performance metrics and make data-driven decisions.

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How does the Social & Influencer Lead contribute to Culligan Harvey's marketing goals?

In the role of Social & Influencer Lead at Culligan Harvey, you will drive our marketing goals by crafting compelling and engaging content that speaks to our audience. Your campaigns will enhance brand visibility and consumer engagement, contributing to customer acquisition and retention strategies. Collaboration with the marketing, sales, and product teams will be key to building credibility and driving results.

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What can I expect from the work environment at Culligan Harvey for the Social & Influencer Lead role?

Culligan Harvey offers a dynamic, creative, and collaborative work environment for the Social & Influencer Lead position. With a focus on professional development, innovative campaigns, and a hybrid working model, you will find a supportive atmosphere that promotes work-life balance and encourages personal growth. You'll be part of a community that values wellbeing and teamwork.

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What are the prospects for career development as the Social & Influencer Lead at Culligan Harvey?

As the Social & Influencer Lead at Culligan Harvey, you will have numerous opportunities for career growth. The role is designed to lead innovative campaigns while contributing to a larger business transformation, allowing you to expand your skill set and take on new challenges. Additionally, the company invests in ongoing training and development, ensuring you are well-equipped to advance your career.

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Common Interview Questions for Social & Influencer Lead
Can you describe your experience with influencer marketing?

When answering this question, highlight specific campaigns you've managed, the strategies you employed, and the outcomes achieved. Share metrics that demonstrate your impact, such as engagement rates or growth in brand awareness. It's also effective to mention how you identify and collaborate with influencers that align with brand values.

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What social media management tools have you used, and how have they helped you achieve your goals?

Discuss the social media management tools you've used, such as Sprout Social or Hootsuite, and explain how they've contributed to your success in managing campaigns. Provide examples of how these tools helped you track performance metrics, streamline content scheduling, and engage more effectively with the community.

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How do you measure the success of a social media campaign?

Elaborate on the key performance indicators (KPIs) you prioritize, like engagement rates, reach, conversion rates, or customer acquisition costs. Explain your process for analyzing data post-campaign, identifying successes, and learning opportunities to optimize future campaigns.

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Can you share an example of a successful social media campaign you led?

When showcasing a successful campaign, outline the objectives, strategies implemented, and results achieved. Use metrics to quantify the success, such as increased engagement or sales, and explain any creative approaches that made the campaign stand out in your industry.

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How would you approach building relationships with influencers?

Discuss the importance of authenticity in influencer relationships. Share strategies for identifying the right influencers and fostering genuine connections, including how you would communicate with them, establish mutual goals, and ensure long-term collaboration for success.

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What is your process for creating engaging content?

Explain your content creation process, from brainstorming ideas to final execution. Talk about how you ensure your content aligns with brand voice and values while considering your audience's preferences. Mention any tools you use for design, such as Canva, and emphasize the importance of audience feedback in shaping your content.

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How do you stay current with social media trends?

Share your methods for keeping up with social media trends, such as attending industry conferences, networking with peers, following thought leaders, or reading specialized blogs and publications. Highlight specific trends you have successfully integrated into your strategies and campaigns.

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Describe a time you faced a challenge in a social media campaign and how you overcame it.

Use the STAR method (Situation, Task, Action, Result) to detail a specific challenge you encountered. Explain the situation, what was at stake, the actions you took to address the issue, and the positive results that followed, showcasing your problem-solving skills and adaptability.

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What role does data play in your decision-making as a marketer?

Highlight your reliance on data to inform decisions about campaign strategies, audience targeting, and content optimization. Mention specific metrics and how you analyze them to drive improvements. This showcases your analytical mindset and commitment to data-driven results.

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How do you foster team collaboration in marketing projects?

Discuss your approach to promoting collaboration within marketing teams, such as hosting brainstorming sessions, setting clear communication channels, and implementing project management tools. Share how you ensure all team members have a voice and how open collaboration can lead to innovative campaigns.

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Harvey Water Softeners is a family-run manufacturer of water treatment products. The company specializes in water softening and Harvey's block salt softener. It is headquartered in Surrey, United Kingdom and was founded in 1988.

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Full-time, hybrid
DATE POSTED
March 25, 2025

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