Mid-Market Account Executive

The Mid-Market Account Executive at Hawk is responsible for developing strategies to expand our footprint in the banking sector, identifying new opportunities, and nurturing relationships with clients. This includes managing the sales pipeline, engaging with decision-makers, and collaborating with internal teams to ensure seamless delivery of our solutions.

To be considered for the Mid-Market Account Executive position at Hawk, you should have 3-5 years of relevant sales experience, especially in SaaS solutions targeting the banking sector. An understanding of compliance and anti-money laundering is beneficial, along with strong communication and organizational skills.

The Mid-Market Account Executive plays a crucial role in generating new business for Hawk by proactively identifying and closing sales opportunities. This entails managing the sales pipeline, forecasting, and engaging with key stakeholders to secure contracts, thus driving company growth.

At Hawk, the work culture promotes mutual trust, support, and a passion for making a difference. As a Mid-Market Account Executive, you'll have ample opportunities to grow professionally while being encouraged to share insights and contribute to team success.

Hawk provides excellent career development opportunities for Mid-Market Account Executives through mentorship of junior team members, participation in industry trade shows, and continuous training in our cutting-edge solutions and sales strategies, helping you increase your skills and advance within the company.

When building relationships with decision-makers, I focus on understanding their needs and challenges, engaging them through personalized communication and ensuring follow-ups. Establishing trust is critical, so I aim to present solutions that address their specific pain points.

I find consultative selling to be particularly effective, where I listen to the client's needs and tailor my approach accordingly. Demonstrating how our AI-supported solutions can streamline their compliance processes helps in establishing our value proposition effectively.

I manage my sales pipeline by regularly updating our CRM system with client interactions, setting reminders for follow-ups, and reviewing my pipeline weekly to prioritize deals that are closer to closure, ensuring I allocate effort where it’s most effective.

I once engaged a large bank by creating a tailored demo that addressed their specific compliance issues, showcased our product's unique features, and involved multiple stakeholders to ensure all concerns were addressed. This collaborative approach ultimately led to a signed contract.

I maintain client satisfaction by keeping open lines of communication, checking in regularly to discuss their experience with our solution, addressing any issues promptly, and providing ongoing support to ensure they continue to see value in what we offer.

I gather market feedback through direct conversations with clients, staying updated on industry trends, and collaborating with our product teams. Using this feedback, I adapt my sales strategies to align our offerings with client expectations and market demands.

I have extensive experience using CRM systems to track leads, manage customer interactions, and forecast sales. Utilizing CRM tools helps ensure that I’m organized, can easily access client histories, and maintain accurate documentation to inform my sales strategy.

Handling rejection in sales is part of the process. I view rejection as a learning opportunity by analyzing what went wrong, seeking feedback, and using it to refine my approaches for future prospects.

I prioritize sales leads based on their potential value, urgency, and my previous interactions with them. Applying a structured approach helps me allocate my time effectively to follow up and engage with those leads that are most likely to convert.

I believe Hawk's integration of traditional rules with explainable AI significantly enhances the effectiveness of compliance solutions and minimizes false positives, which is a critical issue in the banking sector. This innovative approach truly differentiates us in a competitive landscape.