Sales Development Executive - job 1 of 8

As a Sales Development Executive at RRD, you'll promote and sell our innovative marketing and supply chain solutions within Maryland. Your key responsibilities include pursuing leads, assessing customer needs, responding to inquiries, building relationships, developing long-term sales plans, and training junior sales staff. You will also maintain customer records in Salesforce.com and provide exceptional service to enhance customer engagement.

To qualify for the Sales Development Executive role at RRD, you need a Bachelor's degree related to the function and at least 3 years of experience in sales. Strong verbal and written communication skills, the ability to negotiate with senior management, and familiarity with standard software like Word and Excel are essential. Additionally, understanding the selling cycle and a desire for continuous learning are critical for success.

As a Sales Development Executive at RRD, you can experience unlimited earning potential through our commission-based structure. Initially, a non-recoverable draw is expected to be between $50,000 - $150,000 annually for the first six months. After this period, your compensation can adjust based on performance and market conditions. Top performers in our team often exceed their targets and earn substantial income.

At RRD, we value continuous learning and provide numerous resources for professional development. Sales Development Executives are encouraged to participate in relevant training activities that help hone their sales skills and product knowledge. Additionally, you will have opportunities to mentor and coach junior team members, enhancing both your leadership skills and overall team performance.

RRD offers a comprehensive benefits package to our Sales Development Executives, which includes medical, dental, and vision coverage, paid time off, disability insurance, and a 401(k) plan with a company match. We also provide life insurance, parental leave, adoption assistance, tuition assistance, and employee discounts, ensuring our team members are well-supported both personally and professionally.

Identifying potential sales leads involves researching market trends, understanding customer pain points, and leveraging networks. Discuss your experience in conducting thorough market analyses and how you've successfully identified and pursued leads in past roles.

When selling to C-level executives, it's crucial to focus on value. Share examples of how you have tailored your pitch to address their specific needs, emphasizing ROI and solutions that drive business growth.

Building strong customer relationships is founded on communication and trust. Describe your approach to follow-ups, how you gather feedback, and any strategies you've implemented for maintaining long-term engagement.

Handling objections requires empathy and problem-solving skills. Discuss how you actively listen to objections, validate concerns, and present tailored solutions that meet the customer's needs.

Highlight a specific achievement, such as exceeding sales targets or closing a major deal. Explain the strategies you employed and the impact it had on your team's success or revenue.

Staying motivated during challenging times requires resilience and strategy. Share techniques you use to maintain a positive mindset, like goal setting and seeking support from colleagues during tough sales cycles.

Being proficient in Salesforce.com is key for tracking sales activities. Talk about your experience using the platform, what features you utilize regularly, and how it helps you achieve your sales objectives.

Demonstrating knowledge of RRD's services is essential. Discuss the key offerings of RRD and explain how you would tailor your sales strategy to highlight the unique advantages of products to potential clients.

Effective prioritization is crucial for success in sales. Describe your time management techniques, how you set weekly targets, and any tools you use to stay organized in your day-to-day sales activities.

Coaching is an important aspect of sales development. Share a specific instance where you guided a junior rep, how you evaluated their needs, and the outcomes of your mentoring efforts.