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Project Manager - job 1 of 2

Company :

Highmark Health

Job Description : 

JOB SUMMARY

This job is responsible for definition, planning and delivery of complex programs that require cross-functional collaboration and management of interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget.  Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business.

ESSENTIAL RESPONSIBILITIES 

  • Works with business and technical organizations to drive out program strategy and approach.  Organizes, plans, and maintains Program roadmap consisting of cross-functional activities/projects.
  • Work with business and technical organizations to assemble project teams.  Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program.
  • Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.  Acquire understanding of the business objectives for an assigned area."
  • Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals.  Direct corrective action as needed to maintain the viability of the Program.
  • Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project lifecycle.
  • Adhere to Highmark project management methods, project lifecycle methodologies, and audit requirements.  Support and contribute to the improvement of project management methods and practices.
  • Other duties as assigned or requested.

EDUCATION

Minimum

  • High School Diploma/GED

Preferred

  • Bachelor’s degree

EXPERIENCE

Minimum

  • 1 - 3 years experience in a project manager role and/or in a project leadership role

Preferred

  • Health Care Insurance industry business and operational knowledge
  • Experience with an industry standard software development  lifecycle

LICENSES/CERTIFICATIONS

Required

  • None

Preferred

  • PMP certification or equivalent training

SKILLS

  • Experience with customer relationship management
  • Presentation skills
  • Negotiation skills
  • Experience with conflict resolution
  • Experience with Risk Mitigation Planning
  • Team Building Skills
  • Strong interpersonal skills
  • Very good verbal and written communication skills
  • Solid organizational and planning skills
  • Solid leadership skills

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Occasionally

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$57,700.00

Pay Range Maximum:

$107,800.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Average salary estimate

$82750 / YEARLY (est.)
min
max
$57700K
$107800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Project Manager, Highmark Health

Are you ready to take your career to the next level as a Project Manager at Highmark Health? This is an exciting opportunity where you will lead complex programs requiring cross-functional collaboration right from the comfort of your home in Pennsylvania. In this role, you’ll not only define and plan projects but also ensure they’re delivered on time and within budget, making a real impact on our business. Your responsibilities will span assembling project teams, managing program roadmaps, and working closely with the Executive Sponsor and Business Owner to hit program objectives. You will monitor the status of each program, report on progress, and make necessary adjustments to keep things on track. Developing strong relationships with customers and presenting project statuses are all part of your day-to-day, and your ability to follow Highmark’s project management methods will be essential. With a mix of technical insight and leadership prowess, your role will contribute to enhancing our project management practices. If you're equipped with a high school diploma, at least three years of project management experience, preferably in the healthcare insurance industry, this could be your next big career move. Join us in delivering innovative solutions while continuing to grow within a supportive, dynamic environment!

Frequently Asked Questions (FAQs) for Project Manager Role at Highmark Health
What are the main responsibilities of a Project Manager at Highmark Health?

As a Project Manager at Highmark Health, your key responsibilities include defining and planning intricate programs that involve collaboration across various functions. You will oversee program roadmaps, assemble project teams, and monitor program statuses to ensure they meet scope, schedule, and budget requirements. Facilitating communication with stakeholders and maintaining strong customer relationships will also be crucial for achieving program objectives.

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What qualifications do I need to become a Project Manager at Highmark Health?

To qualify for the Project Manager position at Highmark Health, you should have at least a high school diploma, though a bachelor's degree is preferred. A minimum of 1-3 years in a project management role is required. Although not mandatory, having experience in the healthcare insurance sector and holding a PMP certification will strengthen your application.

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What skills are important for a Project Manager at Highmark Health?

Key skills for a Project Manager at Highmark Health include strong leadership and organizational capabilities, effective verbal and written communication, negotiation skills, and conflict resolution experiences. Additionally, being proficient in customer relationship management and risk mitigation planning will significantly benefit your success in this role.

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How does Highmark Health support Project Managers in their role?

Highmark Health is committed to supporting its Project Managers by providing them with comprehensive training on project management methods and practices. This commitment is designed to empower you to deliver successful programs while maintaining compliance with auditing requirements and company policies.

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What is the work environment for a Project Manager at Highmark Health?

As a Project Manager at Highmark Health, you can expect a flexible work environment since this position is designated as working from home in Pennsylvania. While you will primarily work out of the office, there may be occasional travel required to different work sites.

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Common Interview Questions for Project Manager
Can you describe your experience in managing cross-functional projects?

While answering this question, showcase specific examples of projects you've managed, highlight how you collaborated with various teams, and discuss any challenges you overcame. Emphasize your leadership style and ability to drive projects to successful completion.

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How do you prioritize tasks in a project?

Discuss your approach to prioritizing tasks based on project scope, urgency, and stakeholder impacts. You can mention tools or methodologies you use to ensure tasks are directed towards achieving project goals effectively.

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What strategies do you employ for effective stakeholder communication?

Talk about regular updates, status reports, and stakeholder meetings. Share how you tailor your communication style based on the audience, ensuring clarity and transparency throughout the project lifecycle.

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How do you handle conflicts within your project team?

Provide examples of past conflicts and how you resolved them constructively. Highlight your conflict resolution skills, emphasizing open communication and collaboration as key factors in finding a solution.

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What is your approach to risk management?

Discuss how you identify potential risks early on in the project and what strategies you put in place for mitigation. Emphasize the importance of monitoring risks throughout the project lifecycle.

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Can you explain your experience with project management software?

Share the specific project management software tools you have used in previous roles. Explain how you've utilized these tools to improve project efficiency, communication, and documentation.

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How do you measure the success of a project?

Define the key performance indicators you monitor to assess success, such as timely delivery, budget adherence, and stakeholder satisfaction. Discuss how you gather feedback and incorporate lessons learned into future projects.

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Describe a challenge you faced as a project manager and how you overcame it.

Use a specific example to explain the challenge, your approach to solving it, and the positive outcomes of your actions. This demonstrates your problem-solving ability and resilience.

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What role does team building play in your management style?

Discuss your approach to fostering team cohesion and collaboration. Highlight activities or practices you use to promote a positive team environment and enhance performance.

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How do you ensure adherence to project management methodologies?

Explain your familiarity with various project management methodologies and how you implement these practices in each project. Emphasize the importance of aligning with company standards and continuous improvement.

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To create a remarkable health experience, freeing people to be their best.

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DATE POSTED
April 24, 2025

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