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Community Manager, New York City

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world’s fastest-growing beauty brands. As a company, we are fueled by purpose which allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!  

Summary: The Community Manager will be responsible for growing and managing our brand’s online and offline communities across the US. Operating autonomously due to the time zone difference, the ideal candidate will be highly self-sufficient and proactive, ensuring consistent engagement, strong influencer relationships, and a seamless brand experience for our audience. 

Essential Duties and Responsibilities: 

  • Community Engagement & Management: Serve as the primary brand representative for our audience, responding to comments, messages, and conversations across digital platforms promptly and authentically. 
  • Strategic Autonomy: Take full ownership of implementing the community strategy in your designated time zone, ensuring alignment with the broader global brand goals while making timely decisions independently when necessary. 
  • Ambassador & Advocate Relations: Identify, build, and manage relationships with brand ambassadors, and key community members to foster brand loyalty. 
  • Content Contribution & Curation: Work closely with the marketing and content teams to source and curate compelling user-generated content while ensuring local and regional relevance. 
  • Monitoring & Insights: Track and analyze community sentiment, engagement trends, and audience feedback, providing key actionable insights to the global team for continuous brand improvement. 
  • Campaign Execution: Plan and execute community-driven campaigns, giveaways, and exclusive brand activations tailored to the audience in your time zone. 
  • Crisis & Reputation Management: Identify and escalate potential brand risks while implementing proactive strategies to maintain a positive brand image. 
  • Cross-Team Coordination: Maintain clear communication with global teams despite the time zone differences, ensuring consistent alignment on community strategies and brand messaging. 
  • Event Management: Planning and executing community events in your region fostering in-person engagement and brand advocacy. 

Requirements: 

  • Bachelor's degree in Marketing, Communications, Public Relations, or a related field. 
  • 3+ years of experience in community management, social media, or digital marketing, preferably in the beauty, lifestyle, or fashion industry. 
  • Strong ability to work independently and make decisions in real time due to time zone constraints. 
  • Deep understanding of social media platforms, engagement strategies, and content best practices. 
  • Passion for beauty and an awareness of industry trends and community dynamics. 
  • Exceptional written and verbal communication skills, with an engaging and brand-appropriate tone. 
  • Experience working with influencer marketing and brand advocacy programs. 
  • Strong organizational and analytical skills, with a data-driven approach to community growth. 
  • Comfortable working in a remote, fast-paced environment with minimal supervision. 

Why Join Us? 

  • Work with a globally recognized beauty brand that values creativity, authenticity, and innovation. 
  • Lead community engagement strategies with autonomy and independence. 
  • Enjoy opportunities for professional growth and career development. 
  • Be part of a team that celebrates inclusivity, self-expression, and empowerment. 

If you’re a beauty enthusiast with a talent for community engagement, strategic thinking, and independent problem-solving, we’d love to hear from you! Apply today and become part of our mission to redefine beauty for all. 

Our Benefits & Perks:

  • Monthly "Self-Love Days" - at company discretion
  • 401(k) matching contributions
  • Premium Medical/Dental/Vision coverage for employee plus dependents
  • Monthly coaching sessions with our in-house Success Coach
  • Employee discounts on all Huda Beauty products
  • Hybrid working schedules (home & office)
  • Quarterly product gifting

The pay range for this role is $110k-$115k per year. Individual compensation will be commensurate with the candidates' relevant work experience, skills, qualifications, and location.

Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodation at any point in the application or interview process, please let us know.

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$110000K
$115000K

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What You Should Know About Community Manager, New York City, Huda Beauty

At Huda Beauty, we are all about redefining the beauty landscape, and we’re on the lookout for a passionate Community Manager to join our vibrant team! Based in New York City, this role will empower you to manage and grow our online and offline communities across the US. This unique position allows for great autonomy, enabling you to engage actively with our audience, foster influencer relationships, and curate a seamless brand experience. You will be the welcoming face of Huda Beauty, responding to inquiries and comments while embodying our brand’s voice and values. Expect to take charge of our community engagement strategies, execute thrilling campaigns, and leverage insights to enhance our global community approach. If you have a knack for connection, a flair for strategy, and at least three years of experience in community management within the beauty or lifestyle sector, we encourage you to apply. In this role, you’ll enjoy the freedom to innovate while making informed decisions independently. We’re offering not just a job, but a chance to grow in a company that truly values creativity, authenticity, and a shared commitment to beauty for everyone. If you’re excited about driving engagement and fostering a supportive community that champions inclusiveness, Huda Beauty could be your next great adventure. Join us in our mission to empower individuals, and let’s create a beautiful world together!

Frequently Asked Questions (FAQs) for Community Manager, New York City Role at Huda Beauty
What are the primary responsibilities of a Community Manager at Huda Beauty?

The Community Manager at Huda Beauty is responsible for managing our brand's online and offline presence, engaging with the community, and fostering strong relationships with influencers and ambassadors. They'll implement community strategies autonomously while analyzing engagement trends to continuously improve brand perception.

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What qualifications are needed to become a Community Manager at Huda Beauty?

To qualify as a Community Manager at Huda Beauty, candidates should possess a Bachelor’s degree in Marketing, Communications, or related fields, alongside over three years of experience in community management or digital marketing, preferably within the beauty or lifestyle industry.

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How does Huda Beauty support its Community Manager in achieving their goals?

Huda Beauty supports its Community Manager by offering autonomy in decision-making, professional growth opportunities, and a flexible working environment. The company is also committed to maintaining open communication with global teams to ensure alignment on community strategies.

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What is the salary range for a Community Manager at Huda Beauty?

The pay range for a Community Manager at Huda Beauty is between $110k and $115k per year. Compensation is based on the individual's relevant work experience, skills, qualifications, and the specific market.

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What benefits can a Community Manager expect while working at Huda Beauty?

A Community Manager at Huda Beauty can enjoy a range of benefits, including monthly 'Self-Love Days', 401(k) matching contributions, premium medical and dental coverage, employee discounts on products, and opportunities for career development within a dynamic and inclusive workspace.

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Common Interview Questions for Community Manager, New York City
How do you define community engagement in your role as a Community Manager?

Community engagement involves actively communicating with community members, responding to their inquiries, and fostering a supportive atmosphere. It’s about building trust, encouraging interaction, and ensuring a positive experience where members feel valued.

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Can you describe a successful campaign you executed as a Community Manager?

A successful campaign is often one that resonates authentically with the community. Be prepared to discuss how you identified the target audience, devised appealing content, engaged with influencers, and measured engagement metrics to demonstrate the campaign's impact.

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What methods do you use to analyze community sentiment?

I typically analyze community sentiment through social media listening tools, direct feedback from community interactions, and engagement analytics. This data can uncover trends and ensure our strategies align with audience expectations.

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How do you foster relationships with brand ambassadors?

Fostering relationships with brand ambassadors involves consistent communication, recognizing their contributions, and collaborating on content that aligns with their personal brands while promoting the company’s mission.

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What strategies do you employ to curate user-generated content?

My strategies for curating user-generated content include encouraging community members to share their experiences, utilizing contests or giveaways, and directly reaching out to users whose content aligns with our brand values for acknowledgment or publishing.

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What is your approach to crisis management in community management?

In crisis management, my approach includes prompt communication, assessing the situation, and formulating a response plan that aligns with the brand's values while being transparent with the community.

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How do you stay informed about the latest trends in the beauty industry?

I stay informed about beauty trends through various means, including industry publications, social media platforms, beauty blogs, and engaging with our community to understand emerging interests and preferences.

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Can you describe how you would handle a negative comment on social media?

Handling negative comments involves responding promptly and professionally, addressing the concern, and showing genuine care for the individual’s experience. It's crucial to take the conversation offline if necessary and resolve the issue privately.

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What role does analytics play in your community management strategies?

Analytics play a critical role in shaping community management strategies by providing insights into engagement metrics, campaign performance, and content popularity, allowing for data-driven decision-making to enhance future initiatives.

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Why is it important to have a consistent brand voice as a Community Manager at Huda Beauty?

A consistent brand voice is vital as it strengthens brand identity, builds trust with the community, and ensures that all communications reflect the company's core values and mission, fostering a deeper connection with the audience.

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Customer-Centric
Mission Driven
Inclusive & Diverse
Work/Life Harmony
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Full-time, hybrid
DATE POSTED
March 28, 2025

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